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Bournemouth Carlton Hotel, BW Signature Collection

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Exterior
Beach nearby
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool
2 indoor pools, seasonal outdoor pool

Overview of Bournemouth Carlton Hotel, BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection

3.0 star property
Bournemouth beach hotel with 2 indoor pools, restaurant

7.4/10 Good

789 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is £58
Price available on 18/12/2022
Map
East Overcliff, Dorset, Bournemouth, England, BH1 3DN
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • 2 indoor pools
  • Breakfast available
  • Fitness centre
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
For families
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Bournemouth City Centre
  • Bournemouth International Centre - 4 min drive
  • Bournemouth Beach - 19 min drive
  • Poole Harbour - 23 min drive
  • New Forest National Park - 24 min drive

Getting around

  • Bournemouth (BOH-Bournemouth Intl.) - 18 min drive
  • Southampton (SOU) - 43 min drive
  • Christchurch Station - 10 min drive
  • Pokesdown for Boscombe Station - 11 min drive
  • Bournemouth Station - 16 min walk

Restaurants

  • Dosa World - 5 min walk
  • Natural Bourne Grill - 6 min walk
  • Katsu Bar - 6 min walk
  • La Piccola Italia - 7 min walk
  • Little India - 7 min walk

About this property

Bournemouth Carlton Hotel, BW Signature Collection

Bournemouth Carlton Hotel, BW Signature Collection is a great choice for your beach stay in Bournemouth. 2 indoor pools provide a splash of fun, while guests in the mood for pampering can indulge in deep-tissue massages, body wraps and facials. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a fitness centre, a sauna and a seasonal outdoor pool. Fellow travellers like the pool and location.

Languages

Czech, Dutch, English, French, Italian, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 76 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Uncovered on-site self-parking (GBP 12 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • 24-hour room service

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • 2 indoor pools
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Czech
  • Dutch
  • English
  • French
  • Italian
  • Polish
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 15.00 per person (approximately)

Renovations and closures

The property is closed between 5 November and 25 March.

Children & extra beds

  • Cots/infant beds are available for GBP 5.0 per stay
  • Rollaway beds are available for GBP 15.0 per stay

Pets

  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Parking

  • Uncovered self-parking costs GBP 12 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Bournemouth Carlton Hotel, BW Signature Collection Bournemouth

Frequently asked questions

Is Bournemouth Carlton Hotel, BW Signature Collection currently open?
The property is closed between 5 November and 25 March.
How much does it cost to stay at Bournemouth Carlton Hotel, BW Signature Collection?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Bournemouth Carlton Hotel, BW Signature Collection on 18 Dec 2022 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Bournemouth Carlton Hotel, BW Signature Collection offer free cancellation for a full refund?
Yes, Bournemouth Carlton Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Bournemouth Carlton Hotel, BW Signature Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there are 2 indoor pools and a seasonal outdoor pool.
Are pets allowed at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night. Food and water bowls are available.
Is parking offered on site at Bournemouth Carlton Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 12 per day.
What are the check-in and check-out times at Bournemouth Carlton Hotel, BW Signature Collection?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Bournemouth Carlton Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min walk) is nearby.
What is there to do at Bournemouth Carlton Hotel, BW Signature Collection and nearby?
Bournemouth Carlton Hotel, BW Signature Collection has 2 indoor pools, a sauna and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there's an on-site restaurant. Nearby restaurants include Dosa World (5-min walk), Natural Bourne Grill (6-min walk) and Katsu Bar (6-min walk).
What's the area around Bournemouth Carlton Hotel, BW Signature Collection like?
Bournemouth Carlton Hotel, BW Signature Collection is a short 6-minute walk from Bournemouth Beach and 9 minutes' walk from Bournemouth Pavillion Theatre. Travellers say that this hotel is in a good location.

Overall score and ratings

7.4

Good

7.6/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

10/10 Exceptional

Robert, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kamran, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claire, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Staff were super friendly and helpful - have stayed many times and it was always the staff that let it down! Downisde was that our room smelt of smoking - Housekeeping sorted it out with lots of air freshener, but it was not good!
Hayley, 2-night trip
Verified Hotels.com guest review

6/10 Good

Pleasant hotel in nice area but noisy
The hotel itself was fairly nice, downstairs looked clean with pleasant decor. There appeared to be function rooms as well as bar and dining area. Can not comment on the various facilities as we did not use them. Myself and my friend had a room each with seaview. My room was very large which was nice and the view from the window was lovely. The bed was comfortable and there was everything you could need e.g. soaps, tea/coffee, fan, iron and board etc. Bathroom was ok however the shower wasn't great, not much power to it and there were long dark hairs on the bathroom floor. Overall it was not a bad stay for 2 nights but neither myself or my friend slept well. It was the noise, nothing to do with the comfort. We checked in on late Saturday afternoon and there appeared to be drunk people everywhere. I even had people trying to get into my room at around 1am, laughing and shrieking. Our rooms were on the 2nd floor and above our rooms i think were the suites. My friend had somebody's tv blaring from above til 4am and i had what can only be described as a baby elephant stomping up and down my ceiling all throughout the night, dragging furniture and throwing things on the floor. It really was not great. So to sum up, nice hotel, could do with some smartening up, get rid of the drunks and be prepared for the noise.
Stephen, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay with friendly staff
Really nice stay. Check-in staff were brilliant - efficient & friendly. Room (209 sea view) was great - decent size and good en-suite. Some hints that the overall building is a bit tired but overall a decent stay and would happily return.
James, 1-night trip
Verified Hotels.com guest review

6/10 Good

Desperately in need of an update. Wallpaper peeling, paint flaking, limescale build up, no proper lighting in bedrooms, tv unit missing a leg, doors have a gap under that lets in light, window lock not working, carpet worn out, trays of room service food left outside of rooms all day. Breakfast was ok but dinner was a big failure. Even with all of those issues, housekeeping did a brilliant job. Room was clean and so was bed/pillows. Pool was acceptable.
Faizal, 3-night family trip
Verified Expedia guest review

8/10 Very good

Matthew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel has a nice heated outdoor pool which was great to find in Bornemouth. The restaurant didn’t accept us stating they were fully booked at 7.30 pm but it was 6.00pm and completely empty. The indoor pool is very dated with heavy condensation in the windows, quite off putting. The gym is very basic. No hair conditioner in the rooms or at the reception, bear in mind, I expected it as a standard as it says that toiletries provided.
Iwona, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

gary, 2-night trip
Verified Hotels.com guest review