Paseo de la Infanta Isabel 9, Madrid, Madrid, 28014
What's nearby
Prado Museum - 10 min walk
El Retiro Park - 15 min walk
Gran Via - 20 min walk
Puerta del Sol - 3 min drive
Plaza Mayor - 3 min drive
Getting around
Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 17 min drive
Madrid Atocha Station - 2 min walk
Atocha Cercanías Station - 2 min walk
Madrid (XOC-Atocha Train Station) - 4 min walk
Atocha Renfe Station - 2 min walk
Estación del Arte - 4 min walk
Palos de la Frontera Station - 10 min walk
Restaurants
McDonald's - 5 min walk
El Brillante - 5 min walk
Starbucks - 6 min walk
Trotamundos - 1 min walk
Scarlett - 6 min walk
About this property
NH Madrid Atocha
When you stay at NH Madrid Atocha, you'll be within a 15-minute walk of Prado Museum and El Retiro Park. Also, Gran Via and Puerta del Sol are a short five-minute drive away. The helpful staff and location get good marks from fellow travellers. Public transportation is only a short walk: Atocha Renfe Station is steps away and Estación del Arte is 4 minutes.
Languages
English, Spanish
At a glance
Hotel size
68 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed (dogs and cats only, 1 total, up to 25 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (EUR 35 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
Restaurant
Room service (limited hours)
Water dispenser
What to do
Bike rentals nearby
Scooter/moped hire nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference space (312 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1947
Safe-deposit box at front desk
At least 80% of food locally sourced
Vegetarian dining options
Humane treatment of captive wild animals
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Minibar
Iron/ironing board
Sleep well
Pillow menu
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 13 to 32 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 25 per accommodation, per night
Parking
Parking is available nearby and costs EUR 35 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Also known as
Nh Sur
Nh Sur Hotel
Nh Sur Hotel Madrid
Nh Sur Madrid
Hotel NH Madrid Atocha
NH Madrid Atocha Hotel
NH Madrid Atocha Madrid
NH Madrid Atocha Hotel Madrid
Frequently asked questions
Does NH Madrid Atocha offer free cancellation for a full refund?
Yes, NH Madrid Atocha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at NH Madrid Atocha?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 25 kg per pet. There's a charge of EUR 25 per accommodation, per night. Service animals are exempt from fees.
What are the check-in and check-out times at NH Madrid Atocha?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at NH Madrid Atocha?
No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at NH Madrid Atocha and nearby?
Have fun during the warmer months with activities nearby such as cycling.
Are there restaurants at or near NH Madrid Atocha?
Yes, there's an on-site restaurant.
What's the area around NH Madrid Atocha like?
NH Madrid Atocha is in Retiro, a short 2-minute walk from Atocha Renfe Station and 20 minutes' walk from Gran Via. Travellers say that the area is walkable and good for shopping.
NH Madrid Atocha Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Great service and great location near Atocha station
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Oct 2024
Scott
Scott, 2-night trip
Verified Hotels.com guest review
6/10 Good
19 Sept 2024
The room was nice, but much smaller that anticipated.
Brian
Brian, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Sept 2024
Maricely
Maricely, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Sept 2024
Tam
Tam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Aug 2024
everyone really helpful
Eduartina
Eduartina, 1-night family trip
Verified Expedia guest review
2/10 Poor
29 Aug 2024
Christine
Christine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
25 Aug 2024
Little gem in Madrid
It’s a pretty basic hotel , but it’s very nice , modern , Camila at the front desk, was the most helpful and nice , also the lady from house keeping, Binni, so very nice too, I would stay there again , location is perfect , very close to el retiro and atocha station
Giancarlo R
Giancarlo R, 4-night trip
Verified Hotels.com guest review
8/10 Very good
23 Aug 2024
Isabel
Isabel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
Diana
Diana, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 Aug 2024
Single beds touching each other
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2024
El personal en recepción y cafetería en el desayuno es encantador. Muy contentas con el trato recibido, la ayuda y la flexibilidad.
Eva
Eva, 2-night trip
Verified Expedia guest review
8/10 Very good
18 Jul 2024
The only reason why I would give a 4 stars is because the room was much smaller than the pictures shown online. Otherwise, everything was great.
Christiane
Christiane, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
5 Jul 2024
Great place!
Nooman
Nooman, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 Jul 2024
Very nice hotel, clean and located near the train station.
Frederic
Frederic, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
23 Jun 2024
Lorraine
Lorraine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jun 2024
Great location specially if are taking a train to another city, as the atocha station is right there.
Cesar
Cesar, 1-night trip
Verified Expedia guest review
8/10 Very good
16 Jun 2024
Great for one night
Great location . City hotel , functional . Good breakfast . Opposite train station . Aircon not very effective
Ian
Ian, 1-night trip
Verified Hotels.com guest review
6/10 Good
6 Jun 2024
It is a convenient property to the station.
I did not like the extra charge for early check in and having a room on 2nd floor facing the noise of direct traffic.
Staff could do upcharge and have me higher up away from the traffic at least.
Stephanie
Stephanie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 Jun 2024
Melia Barajas
Hotel cerca de aeropuerto, con bus para ir. Al rededor hay restaurantes, supermercados y lindas calles.
Desayuno buffet, excelente. Muy bueno.