At Hotel Riu Jalisco - All Inclusive, you can spend time at the beach relaxing in a sun lounger, plus you'll be within a 10-minute walk of Bay of Banderas. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and Ayurvedic treatments. Dining choices include 5 restaurants and the 5 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. Fellow travelers say great things about the pool and helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included.
Food and beverages
All meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing
Land activities
Fitness facilities
Soccer
Volleyball
Lessons/classes/games
Aerobics
Entertainment
Onsite entertainment and activities
Languages
English, Spanish
At a glance
Hotel size
700 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Free supervised childcare
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–noon
5 restaurants
5 bars/lounges
Poolside bar
Swim-up bar
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Free supervised childcare/activities
What to do
On the beach
Fitness classes
Volleyball
Parasailing
Sailing
Personal watercraft (motorized)
Surfing/body boarding
Windsurfing
Shopping
Pool table
Golfing nearby
Snorkeling nearby
Services
24-hour front desk
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Beach sun loungers
Beach towels
Bike storage
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Health club
2 outdoor pools
Arcade/game room
Full-service spa
Nightclub
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
Local culture & ecosystem education
100% renewable energy
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Minibar
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Free rollaway/extra bed
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Asian Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Children & extra beds
Babysitting is available for an extra charge
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Also known as
Riu Jalisco
Riu Jalisco All Inclusive
Riu Jalisco All Inclusive Nuevo Vallarta
Riu Jalisco Nuevo Vallarta
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Riu Jalisco All Inclusive All-inclusive property Nuevo Vallarta
Riu Jalisco All Inclusive All-inclusive property
Riu Jalisco Inclusive Nuevo V
Riu Jalisco All Inclusive
Hotel Riu Jalisco - All Inclusive Nuevo Vallarta
Hotel Riu Jalisco - All Inclusive All-inclusive property
Frequently asked questions
Does Hotel Riu Jalisco - All Inclusive offer free cancellation for a full refund?
Yes, Hotel Riu Jalisco - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Riu Jalisco - All Inclusive?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Riu Jalisco - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Riu Jalisco - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Riu Jalisco - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Riu Jalisco - All Inclusive?
No, this property doesn't have a casino, but Winclub Casino Platinum (14-min drive) and Vallarta Casino (15-min drive) are both nearby.
What is there to do at Hotel Riu Jalisco - All Inclusive and nearby?
Have fun with onsite activities like parasailing, sailing, and windsurfing. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Riu Jalisco - All Inclusive also has 5 bars, a nightclub, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Hotel Riu Jalisco - All Inclusive?
Yes, there are 5 onsite restaurants.
Does Hotel Riu Jalisco - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel Riu Jalisco - All Inclusive like?
Hotel Riu Jalisco - All Inclusive is a short 6-minute walk from Bay of Banderas and 19 minutes' walk from Nuevo Vallarta Beach.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 20, 2024
Irlanda
Irlanda, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 19, 2024
Requiere remodelacion
Las habitaciones son viejas, la cadena del baño no funcionaba y el aire acondicionado hacia mucho ruido, la calidad y variedad de los alimentos disminuyo en comparación a nuestra ultima visita. Los elevadores tiene algunos detalles como la falta de las pantallas en las botoneras, solo se le ven los cables :(
Melissa
Melissa, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Victor E
Victor E, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Maria
Maria, 7-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 16, 2024
Mucho ruido en los pasillos del hotel mucha gente sin respeto niños gritando todo el tiempo en área de habitación gente celebrando cumpleaños en las habitaciones asta las 3 de las mañana lo reporte a seguridad y no respetaron bebidas no buenas exesiva gente en las albercas el agua muy sucia en albercas la comida sin sabor - yo no vuelvo iremos el futuro ni lo recomiendo este hotel
Arturo
Arturo, 6-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 11, 2024
Too crowded, not clean
We got there the same day as 2 bus loads of Mexican nationals. Everything was super crowded. The other guests were super pushy and rude, to us and the staff. Never saw anyone leave a tip. No manners with anything. They would push you out of the way to get on elevators and were equally rude in the restaurants and in the pool. Made the mistake of putting on my kids goggles in the pool and what I saw made me want to vomit. The beach was filled with trash. Plastic everywhere, it was really sad. Other than the steakhouse, the food was mediocre and the drinks were blah. The staff were friendly, but I felt bad for them. We had never experienced anything like this in all the years we have been travelling to Mexico. It has made us rethink going to all inclusives in general. You either have to spend a lot more money to go to more exclusive ones or stay at quiet, non all inclusive typehotels and just pay for food and drink.
Shea
Shea, 4-night family trip
Verified Hotels.com guest review
6/10 Good
Aug 29, 2024
Air conditioning and ceiling fan worked well and kept the room nice and cold.
Bedding and areas in the room showed poor maintenance. The pillows smelled bad, not sure if it was the pillow case or a sweat smell coming from the pillow itself. The bed sheets looked old and lacked a fresh clean smell.
The shower door would not stay shut, and the hinges were rusted.
The staff were friendly and services were good during breakfast and dinner. The lunch restaurant by the beach had little staff to bus tables.
Green areas were well taken care of.
Verified traveler
3-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 27, 2024
Angel A
Angel A, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 27, 2024
Angel A
Angel A, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Juan M
Juan M, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
My girlfriends and I came for a little get away. This hotel destination was perfect for us. The food was great, the drinks were perfect. Everything was clean and very well up kept. I would definitely come back again.
Martha
Martha, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
I love this place
patricia
patricia, 3-night romance trip
Verified Expedia guest review
6/10 Good
Aug 16, 2024
Very nice property.
Arcelia
Arcelia, 6-night family trip
Verified Expedia guest review
6/10 Good
Aug 15, 2024
Troy Alan
Troy Alan, 5-night trip
Verified Expedia guest review
6/10 Good
Aug 14, 2024
lack of staff flexibilty. cacroches at the bar , danning hall and rooms.
Carmina
Carmina, 7-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 11, 2024
Vanessa Danielle
Vanessa Danielle, 7-night trip
Verified Expedia guest review
6/10 Good
Aug 11, 2024
The hotel is okay. Nice grounds. The air conditioner does not work properly. They need to invest in some fans in the lobby as it is extremely uncomfortably hot. The bar room with pool tables should be limited to adults only. The club is more like a sauna. It was hot and smelly. The food quality is mediocre nothing you expect from a 5 star hotel. The buffet restaurants run out of food with you having to wait more than 5 minutes for the workers to bring out new trays. They need a better variety. There should always be a restaurant open and guests should not have to wait an hour for open options. The entertainment was fun at night. However I wish they would have shows during the day as well.
Please do your homework and look for a better hotel this one is not worry the stay.
LUZ MARIA
LUZ MARIA, 4-night family trip
Verified Expedia guest review
4/10 Fair
Aug 10, 2024
Mattresses were very uncomfortable room were not clean. AC barely Working. Pools where very dirty
Felipe
Felipe, 8-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 9, 2024
The property was very nice and clean. The staff was great. The only issue that I had was the food. It wasn't authentic Mexican food. I could have got better quality food here in the United States.
Whitney Nicole
Whitney Nicole, 4-night trip with friends
Verified Expedia guest review
2/10 Poor
Aug 9, 2024
I am very disappointed with our experience. So dirty, the pools are dirty, and a bunch of young kids drunk in the pool being rude. Tiles from the pool came off and cut all of our feet, the pool has so much sand. cockroaches in our room, and we even brought some home. Juices are not fresh, the same food, low quality, very old towels are used in the rooms. My only positive is the entretainment. Floors are very slippery EVERYWHERE!! be careful.
Osiris
Osiris, 6-night family trip
Verified Expedia guest review
6/10 Good
Aug 8, 2024
The staff was very friendly and helpful. The property is pretty.
Ruben M.
Ruben M., 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
The staff, food and environment was so pleasing, I will be back.
Arturo
Arturo, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
Aug 8, 2024
Rhonda
Rhonda, 6-night trip
Verified Travelocity guest review
8/10 Very Good
Aug 8, 2024
Beautiful facility. Stunning views. Gracious and friendly staff. Jacuzzi suite was worth the extra expense. Only drawbacks were one elevator bank for huge facility and we struggled with tiny ants in our room the entire time even after they sprayed.
Rhonda
Rhonda, 6-night family trip
Verified Travelocity guest review
2/10 Poor
Aug 8, 2024
We had the worst experience at RIU Jalisco. We had a three night, four day stay at RIU Jalisco. The air conditioning was not working for the three nights we were there. We wanted our kids to have the best experience as they were looking forward to it. My kids were miserable at night the thermostat never change from 79 degrees. We will never go back.