Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 27 min drive
Restaurants
Malecón - 10 min walk
Estadio Teodoro Mariscal - 4 min drive
Pacha Mama - 4 min walk
Sushi Suki - 4 min drive
El Galeron del Pata Salada - 6 min walk
About this property
Olas Altas Inn Hotel & Spa
Olas Altas Inn Hotel & Spa offers a fantastic location, putting you only steps from The Mazatlan Malecón. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 3 PM
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site valet parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Beach nearby
Working away
Business centre
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Mosquito nets
Fitness centre
An outdoor pool
Full-service spa
Sauna
Steam room
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Front entrance ramp
Lever door handles
Room amenities
Be entertained
43-inch TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Cot/infant bed (surcharge)
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Access via exterior corridors
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 150 to 250 for adults and MXN 150 to 250 for children
Children & extra beds
Cots/infant beds are available for MXN 300 per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Olas Altas Inn Hotel
Olas Altas Inn Hotel Mazatlan
Olas Altas Mazatlan
Olas Altas
Olas Altas Inn Hotel Spa
Olas Altas Inn & Spa Mazatlan
Olas Altas Inn Hotel & Spa Hotel
Olas Altas Inn Hotel & Spa Mazatlán
Frequently asked questions
Does Olas Altas Inn Hotel & Spa offer free cancellation for a full refund?
Yes, Olas Altas Inn Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Olas Altas Inn Hotel & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Olas Altas Inn Hotel & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Olas Altas Inn Hotel & Spa?
Yes, there's free valet parking.
What are the check-in and check-out times at Olas Altas Inn Hotel & Spa?
You can check in starting at 3 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Olas Altas Inn Hotel & Spa?
No, this hotel doesn't have a casino, but Casino Codere (19-min walk) and MonteCarlo Casino (3-min drive) are both nearby.
What is there to do at Olas Altas Inn Hotel & Spa and nearby?
Olas Altas Inn Hotel & Spa has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Olas Altas Inn Hotel & Spa?
Yes, there's an on-site restaurant.
What's the area around Olas Altas Inn Hotel & Spa like?
Olas Altas Inn Hotel & Spa is a short 1-minute walk from The Mazatlan Malecón and 9 minutes' walk from Mazatlán Aquarium.
Olas Altas Inn Hotel & Spa Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
9 Jan 2025
Great value
Nice spot and great location on the beach. Great value. Clean and comfortable, great view, internet worked well, will stay again.
Ian
Ian, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Sept 2024
Great Hotel
Great location, amazing staff for the price you pay.
Candy
Candy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Aug 2024
Dulce
Dulce, 8-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
Great service!!!
Martha
Martha, 3-night trip
Verified Expedia guest review
6/10 Good
3 Jul 2024
Great location but probably won’t stay again.
Small parking lot. Our first night we had option to drive to a second parking lot away from hotel or park on the street on the side of the hotel. There really should be on site parking. Also 2 out of 4 days the AC did not work on our floor (5th) they have an old AC system that broke down during some construction. We then had to spend a night in another room because ours was just too hot. The receptionist had very stoic faces. Not friendly at all.
Guadalupe
Guadalupe, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jul 2024
Paul
Paul, 1-night trip
Verified Expedia guest review
10/10 Exceptional
26 May 2024
Staff was friendly
Anabel
Anabel, 1-night family trip
Verified Expedia guest review
8/10 Very good
17 May 2024
The staff was friendly and courteous. Being on the 4 th floor ocean view but the road noise was bad . Not the hotel’s fault by any means. Would definitely come back
Victor
Victor, 9-night trip
Verified Expedia guest review
2/10 Poor
10 May 2024
The staffs was very bad not friendly
Theresa Mendez
Theresa Mendez, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
10 May 2024
Excelente lugar para la semana de la moto, bastante estacionamiento.
Efren
Efren, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Apr 2024
Alejandro Macías
Alejandro Macías, 4-night trip
Verified Expedia guest review
6/10 Good
28 Mar 2024
Clean and kind service from the whole hotel staff. Also in a central location close to many attractions. Only that it was very noisy at night from street noise/cars with loud music behind the hotel. Also the elevator makes a high pitched beeping noise that can be heard all night that was quite annoying
Alban
Alban, 4-night trip
Verified Expedia guest review
6/10 Good
27 Mar 2024
Juan
Juan, 1-night trip
Verified Expedia guest review
8/10 Very good
2 Mar 2024
Nice clean rooms and friendly staff
Jorge
Jorge, 14-night trip
Verified Expedia guest review
10/10 Exceptional
22 Feb 2024
daniel
daniel, 1-night trip
Verified Expedia guest review
2/10 Poor
9 Feb 2024
Jose
Jose, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 Jan 2024
No coment
Martin
Martin, 2-night trip
Verified Expedia guest review
8/10 Very good
15 Jan 2024
Dora
Dora, 5-night trip
Verified Expedia guest review
2/10 Poor
29 Dec 2023
The check in was process was not good. They also where one hour late on my room.
Candelario fajardo
Candelario fajardo, 1-night trip
Verified Expedia guest review
2/10 Poor
26 Dec 2023
Hotel was clean and close to a lot of stuff but beware they scam you with their pool towels saying that you didn’t turn them in, charge you $380 pesos per towel.
If you like getting scammed this is the place you.
Estafan aquí
Luis
Luis, 6-night family trip
Verified Expedia guest review
2/10 Poor
19 Dec 2023
Very unhappy with our stay in this Hotel. They failed to notify us it was under construction and our side of the building would be very noisy most of the day. Front desk staff very unproffesional and even rude at times. No food allowed in as they sold food and wanted you to consume theirs. Ended up gettinh a different room after several complaints as the noise was unbearable. Would not recommend
leonel
Verified Expedia guest review
6/10 Good
18 Dec 2023
The staff were nice, hotel was clean. Very noisy at night
Ana Rosa Aguirre
Ana Rosa Aguirre, 5-night family trip
Verified Expedia guest review
2/10 Poor
16 Dec 2023
It was the worst property I have ever stayed at.. Staff was rude, Room didn’t have working A/C, notified front desk, they didn’t accommodate us in a different room. Checked out that same night I arrived! -0/10