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Nuevo Madrid

4.0 star property
Hotel with spa, near Santiago Bernabéu Stadium

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your current months are January, 2025 and February, 2025.
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February 2025

Photo gallery for Nuevo Madrid

Lobby
View from property
Lobby
View from property
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • Room service
  • Room service
  • Coffee shop/cafe

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Lift
  • Minibar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Small Single Room

Small Single Room | Down duvets, minibar, in-room safe, desk

Small Single Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Private bathroom
Bidet
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, desk

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double Room, City View

Premium Double Room, City View | Down duvets, minibar, in-room safe, desk

Premium Double Room, City View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Double Room Single Use | Down duvets, minibar, in-room safe, desk

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Down duvets, minibar, in-room safe, desk

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Double Room with extra bed

Double Room with extra bed | Down duvets, minibar, in-room safe, desk

Double Room with extra bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow menu
Down duvet
Bidet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Lobby

Zleep Hotel Madrid Airport

Airport transfer
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8.8 out of 10, Excellent, (1614)
The price is £50
includes taxes & fees
5 Jan - 6 Jan 2025
Zleep Hotel Madrid Airport
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About the area

Map
Calle Bausa, 27, Madrid, MD, 28033

What's nearby

  • Plaza de Castilla - 3 min drive
  • Santiago Bernabéu Stadium - 6 min drive
  • El Retiro Park - 9 min drive
  • Prado Museum - 10 min drive
  • Plaza Mayor - 13 min drive

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive
  • Ramon y Cajal Station - 5 min drive
  • Madrid Chamartín Station - 23 min walk
  • Madrid (XTI-Chamartin Train Station) - 25 min walk
  • Manoteras Station - 15 min walk
  • Pinar de Chamartin Station - 17 min walk
  • Bambu Station - 18 min walk

Restaurants

  • ‪Pepitos - ‬8 min walk
  • ‪Punto y Coma - ‬7 min walk
  • ‪La Espuela de Plata - ‬9 min walk
  • ‪La Tabernita - ‬10 min walk
  • ‪Tento Parque Norte - ‬13 min walk

About this property

Nuevo Madrid

When you stay at Nuevo Madrid, you'll be within a 10-minute drive of Santiago Bernabéu Stadium and Gran Via. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials or manicures and pedicures. A bar/lounge, a health club and a fitness centre are other highlights. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Manoteras Station is 15 minutes away.

Languages

Arabic, English, French, German, Spanish

At a glance

DONE

Hotel size

    • 226 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (EUR 18 per day)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Working away

  • Business centre
  • 8 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person

Children & extra beds

  • Rollaway beds are available for EUR 33 per night

Parking

  • Self-parking costs EUR 18 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property accepts credit cards and debit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid

Frequently asked questions

Does Nuevo Madrid offer free cancellation for a full refund?
Yes, Nuevo Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Nuevo Madrid?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nuevo Madrid?
Yes. Self-parking costs EUR 18 per day.
What are the check-in and check-out times at Nuevo Madrid?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Nuevo Madrid?
No, this hotel doesn't have a casino, but Casino de Madrid (10-min drive) and Casino Gran Via (10-min drive) are both nearby.
What is there to do at Nuevo Madrid and nearby?
Nuevo Madrid has a spa and a steam room.
Are there restaurants at or near Nuevo Madrid?
Yes, there's an on-site restaurant.

Nuevo Madrid Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Poor

When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension. So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
Sergio, 1-night family trip
Verified Expedia guest review

6/10 Good

The ac was really noisy doesn’t worth the price
Akiko, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Eduardo, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Yolanda, 1-night trip
Verified Hotels.com guest review

6/10 Good

quiet, clean and soulless
Oliver, 2-night family trip
Verified Expedia guest review

6/10 Good

Mehdi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Good
Nadia, 7-night trip
Verified Expedia guest review

6/10 Good

It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
James, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Avoid and go to a better hotel
Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
1-night trip
Verified Hotels.com guest review

6/10 Good

There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
SAMARA, 3-night trip
Verified Expedia guest review

2/10 Poor

1. Este frig. 2. Nu emit factura fiscala pentru plata edectuata.
Maria Mihaela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Eunsuk, 1-night trip
Verified Expedia guest review

4/10 Fair

No recommended
The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Hans, 5-night trip
Verified Hotels.com guest review

6/10 Good

Price too high
Mohammad, 1-night trip
Verified Expedia guest review

8/10 Very good

Nice but isolated
This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cristina, 1-night trip
Verified Expedia guest review

8/10 Very good

The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
John, 6-night trip
Verified Expedia guest review

4/10 Fair

We stayed here for two nights. The room where we stayed was facing a main dual carriage and the windows didn’t shut properly so the room was noisy. The room was quite run down and the mattress was old and really uncomfortable. I found blood in one of the sheets so it really put me off. I don’t think I will go there again.
Maki, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Big room. But need to pay for water bottles. Nothing is provided
DALJIDER SINGH, 2-night business trip
Verified Expedia guest review

6/10 Good

El hotel me parece de una estructura fenomenal , pero con mucha falta de cuidado y limpieza , en todo el hotel , desde el lobby , alfombras muy sucias con olor a humedad al igual que los pasillos y las habitaciones . Muy mala la limpieza del baño , con moho en la tina
Daniela Ana Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Mba, 1-night trip
Verified Expedia guest review

8/10 Very good

Huw, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Fernando, 1-night family trip
Verified Expedia guest review

8/10 Very good

Aniko, 4-night trip
Verified Expedia guest review

4/10 Fair

AC was to loud that we couldn’t even sleep
Elsa, 1-night family trip
Verified Expedia guest review