Cielo Maya Beach Tulum

Beachfront hotel with outdoor pool, near Soliman Bay

Choose dates to view prices

Mon 17 Nov
Thu 20 Nov
November 2025
16
December 2025
Tucked away by the ocean, Cielo Maya Beach Tulum offers a serene escape with a rooftop terrace, private beach and sun-kissed activities like kayaking and snorkeling. Indulge in spa treatments, enjoy breakfast or dinner at the on-site restaurant and take advantage of free WiFi. With bike rentals available for exploring nearby sites or simply relaxing by the pool under beach umbrellas.
VIP Access
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Spa services

For families (6)

  • Free cots/infant beds
  • Children's pool
  • Playground on-site
  • Premium TV channels
  • Garden
  • Terrace
£100
includes taxes & fees
17 Nov - 18 Nov

Why we love this property

Sandy beach bliss
This hotel sits on a private sandy beach along the bay. Guests can enjoy beach loungers, umbrellas, and towels before booking a beachside massage.
Culinary bliss
This hotel's restaurant serves international cuisine complemented by a cafe and bar. Mornings begin with a delicious free cooked-to-order breakfast.
Plush sleep essentials
Wrapped in soft dressing gowns, guests drift into blissful sleep on premium bedding with down comforters. A minibar adds a touch of luxury.

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | Beach/ocean view
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down duvets, minibar
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down duvets, minibar
Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Terrace, Oceanfront

Wonderful

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Premium bedding
Down duvet
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
Bathroom shower
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Junior Suite, 1 King Bed with Sofa bed, Garden Area

Exceptional

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Down duvet
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
Bathroom shower
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down duvets, minibar
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down duvets, minibar
Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, 2 Queen Beds, Pool View, Garden Area

Exceptional

Highlights

Air conditioning
Free cots/infant beds
Smart TV
Separate bedroom
Ceiling fan
Premium bedding
Down duvet
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds
Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View | Balcony view
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar
1 bedroom, premium bedding, down duvets, minibar

Deluxe Suite, 1 King Bed with Sofa bed, Partial Sea View

Wonderful

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Smart TV
Sofa bed - single
Down duvet
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Hotelito Azul
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About the area

Map
TanKah III, Mza 3, Lot. 36, Tulum, QROO, 77760

What's nearby

  • Cenote Manatí - 2 min walk - 0.2 km
  • Tulum National Park - 14 min walk - 1.2 km
  • Jaguar Park - 14 min walk - 1.2 km
  • Soliman Bay - 3 min drive - 2.2 km
  • Xel-Há Park - 10 min drive - 12.0 km

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Chula Vista - ‬10 min drive
  • ‪Xula Vista Restaurant - ‬10 min drive
  • ‪World Cafe - ‬7 min drive
  • ‪Seaside Grill - ‬7 min drive
  • ‪La Cocina Del Pueblo - ‬10 min drive

About this property

Cielo Maya Beach Tulum

Placing you just steps from Soliman Bay, Cielo Maya Beach Tulum offers a private beach where you can enjoy beach umbrellas, beach massages and sunloungers. Guests in the mood for pampering can indulge in deep-tissue massages, facials and aromatherapy, and the outdoor pool provides fun for everyone. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A rooftop terrace, a children's pool and a snack bar/deli are other highlights. Fellow travellers love the helpful staff.

At a glance

Hotel size

    • 18 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:30 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On a private beach
  • Kayaking
  • Boat tours
  • Snorkelling
  • Ecotours nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Television in common areas
  • Mosquito nets
  • An outdoor pool
  • Arcade/games room
  • Spa services

Accessibility

  • Handrails in stairwells
  • Closed-captioned TV
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 140 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Cielo Maya Tulum
Cielo Maya Beach Tulum Hotel
Cielo Maya Hotel
Cielo Maya
Cielo Maya Beach Tulum Hotel
Cielo Maya Beach Tulum Tulum
Cielo Maya Beach Tulum Hotel Tulum

Frequently asked questions

Does Cielo Maya Beach Tulum offer free cancellation for a full refund?

Yes, Cielo Maya Beach Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cielo Maya Beach Tulum?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cielo Maya Beach Tulum?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Cielo Maya Beach Tulum?

Sorry, there's no on-site parking at Cielo Maya Beach Tulum.

Is an airport shuttle service offered by Cielo Maya Beach Tulum?

Yes, an airport shuttle is available. The charge is USD 140 per vehicle one way.

What are the check-in and check-out times at Cielo Maya Beach Tulum?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Cielo Maya Beach Tulum and nearby?

Have fun with on-site activities such as kayaking, snorkelling and boat tours. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Cielo Maya Beach Tulum also has an arcade and a picnic area, as well as a garden.

Are there restaurants at or near Cielo Maya Beach Tulum?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Cielo Maya Beach Tulum like?

Cielo Maya Beach Tulum is located on the waterfront, a short 1-minute walk from Soliman Bay and 12 minutes' walk from Tulum National Park.

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Cielo Maya Beach Tulum Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staffRoomBeachFoodRestaurantViewLocationWaterCenotesOcean

What guests liked

  • The property's private beach was quiet, clean, and offered a beautiful and secluded spot for relaxation and activities like snorkeling. (24 reviews)
  • Breakfast was consistently described as excellent, delicious, and had plenty of options. (19 reviews)
  • The restaurant offered a phenomenal selection of diverse and delicious meals with a personal and well-crafted flair. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

10/10 Exceptional

Everything about our stay was perfect!
Hannah, 4-night trip

10/10 Exceptional

My sister recently stayed at Cielo Maya for a week & loved it!
Ashleigh, 6-night trip

10/10 Exceptional

A great stay. Staff were excellent. Isaac was especially helpful
Jerome, 13-night trip

10/10 Exceptional

Oceanfront with piers accessible to guests. Beautiful, clean swimming pool with hanging chairs and waterfall. Clean spacious rooms. Breakfast included. Restaurant on-site with delicious food. Massage service on-site. I highly recommend the massage.
Therese, 2-night trip

10/10 Exceptional

Top notch service

Picturesque hotel I booked it for my photoshoot. Location is in a more remote part of Tulum not the most accessible but on the upside food was more reasonabley priced than other hotels. The Customer service was above & beyond.
Maisam, 2-night trip

8/10 Very good

Very nice staff, quiet and peaceful, clean. Restaurant's meals were always delicious.
Celia, 7-night trip

10/10 Exceptional

What an amazing hotel! The location and staff were just perfect. If you have the opportunity, you must stay here and get the ocean view. We will absolutely be back!
Brooke, 4-night trip

10/10 Exceptional

Amazing experience friendly staff beautiful view breakfast was ok but pool was astonishing. Fre Kayak and snorkeling equipment are big added values. Enjoy your travel to this beautiful place. Also the tours they recommend are very good. Izaac is amazingly helpful. Kudos.
Junior suite with ocean view
Azadeh, 3-night trip

10/10 Exceptional

Amazing views and quiet beaches
Fernando, 2-night trip

10/10 Exceptional

excellent hotel
Karen, 3-night trip

10/10 Exceptional

Beautiful hotel loved it ..
Ivan, 2-night trip

8/10 Very good

Ideal for a romantic getaway

The room was amazing, huge and comfortable, and was very clean. Breakfast is also good. Hotel offers kayaking and other activities for free. The pool is not so big and there are no chairs at pool area. I didn’t like the location. The beach where the hotel is located was not so beautiful, and you have to take a pretty bad unpaved road to get to the hotel.
Ludmila, 2-night trip

8/10 Very good

Property is beautiful and right on private beach, it is some distance away from all the caos, you will need a taxi/ car if you want to explore, the hotel is on a rocky street but still safe. Room was beautiful, food was okay wish there were more options near hotel. Overall great stay, relaxing and attentive
Jocelyn, 4-night trip

10/10 Exceptional

Beautiful resort
Veronica, 2-night trip

10/10 Exceptional

Hopefully they find my sun glasses.
ronald, 2-night trip

10/10 Exceptional

Beautiful little spot with friendly staff and lovely hotel, food and beach. Will stay again.
maureen, 1-night trip

10/10 Exceptional

second time ! Very good service , good food, beach amazing, good room.
Karen, 4-night trip

8/10 Very good

Albeit that the trip was booked at the start of the rainy season and it was raining a lot, Tulum and surrounding areas were great. The hotel is lovely and
11-night trip

10/10 Exceptional

Room was clean, Service was great.
Cassaundra, 5-night trip

10/10 Exceptional

The architecture of the hotel is unique, excellent exterior design. The room is really spacious, with interesting interior design, large bathroom with both a shower and jacuzzi tub and all the necessities needed for after the shower. Plenty of towels, no need to bring your own for the beach. The restaurant food was really good and the staff very helpful. Very clean in and out of the room. The property has its own beach with chairs, bean bags and kayaks. I would gladly go there again. The only negative I have is about the area around, the road to the hotel is very narrow, bumpy and there was a construction work in the neighboring property with quite some noise during the day.
Katia, 2-night trip

10/10 Exceptional

Everyone was very nice and this place is amazing!!!! Small, clean, beachfront hotel. perfect spot for a quiet getaway.
maureen, 2-night trip

8/10 Very good

The property was perfect for us! Right on a private beach and in a quiet area. The staff were extremely helpful and kind. The only downside was the food was a little mediocre. Everything else was perfect!
Meghan, 3-night trip

10/10 Exceptional

Really Good Food
ALEJANDRO, 4-night trip

8/10 Very good

It was nice to have a little peace
Edgar, 8-night trip

10/10 Exceptional

We had a great experience at Cielo Maya hotel and loved the beautiful beach view and infinity pool! It was very clean, quiet, and comfortable! Staff were excellent and the breakfast was delicious! The room was very comfortable with air conditioner and ceiling fan.
Deloris, 2-night trip