See all properties

Choose dates to view prices

Hotel Express Newcastle Gateshead

Photo gallery for Hotel Express Newcastle Gateshead

Front of property
Individually decorated, individually furnished, laptop workspace
Triple Room - En suite | Individually decorated, individually furnished, laptop workspace
Double Room - En suite | Individually decorated, individually furnished, laptop workspace
Double Room - En suite | Individually decorated, individually furnished, laptop workspace

Overview of Hotel Express Newcastle Gateshead

Hotel Express Newcastle Gateshead

2.5 star property
Gateshead hotel in city centre

6.0/10 Good

181 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • 24/7 front desk
Map
Cuthbert St, Gateshead, England, NE8 1AF

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Fridge in a common area
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
  • Flat-screen TV
  • Dressing gowns

Room options

About this area

What's nearby

  • Heart of Gateshead
  • St. James' Park - 3 min drive
  • Quayside - 5 min drive
  • Beamish Open Air Museum - 14 min drive
  • Stadium of Light - 17 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 16 min drive
  • Manors Station - 4 min drive
  • Newcastle Central Station - 23 min walk
  • Dunston Station - 29 min walk
  • Central Station - 27 min walk
  • Central Station - 28 min walk

Restaurants

  • Good Brews - 13 min walk
  • Azure Blue - 14 min walk
  • Bamboo Gardens - 8 min walk
  • The Little Chip - 15 min walk
  • Superpie - 10 min walk
Map

About this property

Hotel Express Newcastle Gateshead

Located near a train station, Hotel Express Newcastle Gateshead is a great choice for a stay in Gateshead. Free perks include WiFi and self-parking. Fellow travellers like the convenient parking and comfortable beds.

Languages

Arabic, Czech, English, Hindi, Polish, Slovak, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Free secured, covered on-site self-parking
  • Free on-site motorhome/coach/lorry parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) 7:00 AM–9:00 AM on weekdays and 7:30 AM–9:30 AM on weekends
  • Shared microwave
  • Shared fridge
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Upper floors accessible by stairs only

Languages

  • Arabic
  • Czech
  • English
  • Hindi
  • Polish
  • Slovak
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 7 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for GBP 25.0 per day
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>Parties and events are allowed on site.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>
Property registration number 09475683

Also known as

Hotel Express Ltd. Gateshead
Express Ltd. Gateshead
Express Ltd.
Hotel Express Newcastle
Express Newcastle Gateshead
Hotel Hotel Express Newcastle Gateshead Gateshead
Gateshead Hotel Express Newcastle Gateshead Hotel
Hotel Hotel Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Gateshead
Express Newcastle
Hotel Express Ltd.
Express Newcastle Gateshead
Hotel Express Newcastle Gateshead Hotel
Hotel Express Newcastle Gateshead Gateshead
Hotel Express Newcastle Gateshead Hotel Gateshead

Frequently asked questions

Does Hotel Express Newcastle Gateshead offer free cancellation for a full refund?
Yes, Hotel Express Newcastle Gateshead does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Express Newcastle Gateshead?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Express Newcastle Gateshead?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Express Newcastle Gateshead?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel Express Newcastle Gateshead?
You can check in from 2:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Express Newcastle Gateshead and nearby?
Hotel Express Newcastle Gateshead has a garden.
What's the area around Hotel Express Newcastle Gateshead like?
Hotel Express Newcastle Gateshead is in the heart of Gateshead, a short 16-minute walk from Saltwell Park. Travellers say that this hotel is in a good location.

Reviews

6.0

Good

6.3/10

Cleanliness

7.2/10

Staff & service

5.9/10

Amenities

5.9/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Exceptional

No problems
Philip, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

it was good would stay again
book room with en-suite and it was okay shower was either boiling hot or cold and tv wouldn’t go off mute but other than that room was good and would stay agaib
Holly, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

A nice surprise and cheaper than a taxi home
Walkable in about 25 minutes and most welcoming after a late night train from London to Newcastle Central Station Very helpful and accepting receptionist of my disabled and non binary LGBTQI plus status. A taxi to my rented house would have cost much more as I live over 25 miles away
Massive room in basement level 3
Joanne Alice, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Daniel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
I have never stayed in a worse hotel, cockroaches in bathroom! Leaking toilet, dirty carpet, screws fell out of the door handle. I have contacted hotel but still waiting on a response, I'm not expecting one as he clearly couldn't be arsed to communicate on check in!
Cockroaches
Ruth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sheldon, 16-night trip
Verified Hotels.com guest review

2/10 Poor

Avoid
Absolutely terrible. Just terrible
David, 1-night trip
Verified Hotels.com guest review

2/10 Poor

If you value a good nights sleep, do not book here!! We where faced with a smashed window, mould on the walls, plaster falling off the window because of how wet the walls became with damp, the staff are not helpful at all and even when the company you book through complains that you felt unsafe and ask for a refund because you didn’t stay their, they drag it out and in the end block all way of you being able to contact them. The people who run this hotel are a disgrace and only care about their financial gain and not the people booking with them.
Verified Expedia guest review

2/10 Poor

No management available. Room was a disgrace. Staff laughed at our issues. Didnt stay longer than half an hour. £250 for a hotel which was more of a hostel. Ended up going to another hotel.
Verified Expedia guest review

2/10 Poor

Verified Expedia guest review