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Best Western Plus The Connaught Hotel & Spa
4-star hotel in Bournemouth City Centre with 2 bars/lounges and spa
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Best Western Plus The Connaught Hotel & Spa
Photo gallery for Best Western Plus The Connaught Hotel & Spa
Overview of Best Western Plus The Connaught Hotel & Spa
8.4
Very good
Property highlights
- Spa
- Pool
- Parking available
- Restaurant
- Bar
- Gym
30 West Hill Road, Bournemouth, England, BH2 5PH
Main amenities
- Daily housekeeping
- Near the beach
- Restaurants and 2 bars/lounges
- Full-service spa
- Indoor pool
- Breakfast available
- Health club
- Sauna
- Steam room
- Spa tub
- 24-hour room service
- Massage/treatment rooms
Feel at home
- Private bathroom
- Television
- Garden
- Terrace
- Daily housekeeping
- Laundry facilities
Room options
View all photos for Standard Room, 1 Single Bed, Non Smoking
Standard Room, 1 Single Bed, Non Smoking
View all photos for Standard Room, 1 Double Bed, Non Smoking
Standard Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 2 Single Beds, Non Smoking
Standard Room, 2 Single Beds, Non Smoking
View all photos for Superior Room, 1 Double Bed, Non Smoking
Superior Room, 1 Double Bed, Non Smoking
View all photos for Executive Room, 1 Double Bed, Non Smoking
Executive Room, 1 Double Bed, Non Smoking
View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony
Standard Room, 1 Double Bed, Non Smoking, Balcony
View all photos for Standard Room, 2 Single Beds, Non Smoking, Balcony
Standard Room, 2 Single Beds, Non Smoking, Balcony
Standard Room, 1 Single Bed, Non Smoking (Lodge)
View all photos for Standard Room, 2 Single Beds, Non Smoking (Lodge)
Standard Room, 2 Single Beds, Non Smoking (Lodge)
View all photos for Standard Room, 1 Double Bed, Non Smoking (Lodge)
Standard Room, 1 Double Bed, Non Smoking (Lodge)
View all photos for Suite, 1 Double Bed, Non Smoking (Lodge)
Suite, 1 Double Bed, Non Smoking (Lodge)
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
View all photos for Suite, 1 King Bed, Non Smoking
Suite, 1 King Bed, Non Smoking
View all photos for Suite, 1 King Bed, Non Smoking (Shower Only)
Suite, 1 King Bed, Non Smoking (Shower Only)
About this area
What's nearby
- In Bournemouth City Centre
- Bournemouth Beach - 1 min drive
- Bournemouth International Centre - 1 min drive
- Bournemouth Pier - 1 min drive
- Bournemouth University - 6 min drive
- Poole Harbour - 11 min drive
- New Forest National Park - 15 min drive
- Wimborne Minster - 21 min drive
- Corfe Castle - 25 min drive
Getting around
Restaurants
- Brewhouse & Kitchen - 5 min walk
- Brasserie Blanc - Bournemouth - 3 min walk
- Caffè Nero - 7 min walk
- Smokin' Aces - Cocktail Bar & Whiskey Lounge - 5 min walk
- Level8ight the Sky Bar - 7 min walk
About this property
Best Western Plus The Connaught Hotel & Spa
Languages
English, French, Italian, Portuguese, Spanish
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.
At a glance
Hotel size
- 53 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in time from 3 PM until midnight
- Express check-in/out available
- Minimum check-in age – 18
- Check-out time is 11 AM
- Late check-out subject to availability
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
Required at check-in
- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Children (14 years old and younger) are not allowed
- No cots (infant beds)
Pets
- Pets not allowed
- Service animals welcome
Parking
- Wheelchair-accessible parking on site
- On-site parking is limited
Other information
- Smoke-free property
- No stag or hen parties
Property amenities
Food and drink
- Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–12:30 PM on weekends
- 2 bars/lounges
- Restaurant
- Coffee/tea in a common area
- Barbecue grills
- 24-hour room service
- Snack bar/deli
What to do
- Beach nearby
- Bike rentals nearby
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Scuba-diving nearby
- Scooter/moped hire nearby
Working away
- 24-hour business centre
- 2 meeting rooms
- Computer station
- Conference centre (3000 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Pool loungers
Facilities
- 1 building/tower
- Built in 1850
- Safe-deposit box at front desk
- Garden
- Terrace
- Fireplace in reception
- Television in common areas
- Piano
- Health club
- An indoor pool
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Wheelchair-accessible
- Lift
- Accessible bathroom (selected rooms)
- In-room accessibility (selected rooms)
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Raised toilet seat
- Low-height worktop and sink
- Grab bar near toilet
- Bathroom emergency pull cord
Room amenities
Be entertained
- Flat-screen television
- Digital TV channels
Home comfort
- Coffee/tea maker
- Iron/ironing board (on request)
Sleep well
- Pillow menu
- Blackout curtains
- Premium bedding
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Bath or shower
- Rainfall shower heads
- Hairdryer
- Towels
Stay connected
- Desk
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Special features
Spa
Bluewater Spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Blakes Brasserie – Overlooking the garden, this brasserie specialises in British cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
The Gin Bar – On-site bar. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately GBP 14.50 per person
- Late checkout can be arranged for an extra charge of GBP 40.00 (subject to availability)
Pool, spa, & gym (if applicable)
- Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
- Guests under 16 years old are not allowed in the spa
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
Contactless check-in and contactless check-out are available.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards. Cash is not accepted.