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Ibis Birmingham New Street Station Hotel

2.5-star2.5 stars
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST, United Kingdom

Pet-friendly hotel with restaurant, connected to a shopping centre, near The Arcadian
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
From 2,080 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Great location
Good internet service
Tasty breakfast
Room is all right

Ibis Birmingham New Street Station Hotel

from £39
  • Standard Double Room
  • Standard Twin Room

What’s around Ibis Birmingham New Street Station Hotel


  • In Birmingham City Centre
  • The Arcadian (1-minute walk)
  • Bullring Shopping Centre (5-minute walk)
  • The Alexandra (5-minute walk)
  • The Mailbox (9-minute walk)
  • Victoria Square (10-minute walk)
  • Birmingham Cathedral (11-minute walk)
  • Big Brum (13-minute walk)

Getting around

  • Birmingham (BHX) 17-min drive
  • Coventry (CVT) 33-min drive
  • Birmingham New Street Station 3-min walk
  • Birmingham Moor Street Station 7-min walk
  • Birmingham Snow Hill Station 13-min walk

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets allowed *

  • 1 per room


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
Working away
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Lift
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Connecting/adjoining rooms available

Ibis Birmingham New Street Station Hotel’s small print

Also known as

  • Ibis Birmingham Centre New Street Hotel
  • Ibis New Street Hotel
  • Ibis New Street Station Hotel
  • Ibis New Street
  • Ibis Birmingham City Centre Hotel Birmingham
  • Ibis Birmingham New Street Station
  • Ibis New Street Station


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self-parking costs GBP 10 per night

Buffet breakfast is offered for an extra charge of GBP 8.95 per person (approximately)

Pets are allowed for an extra charge of GBP 10 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.8 From 427 reviews

Good 6.0
2 realy rood reception staff. I stayed 2 nights and they said if I didn't pay my 2 days carparking in next 2min I would get ,,£150 fine. The rest of wedng party were honerd free parking 🙄 from the amazing manager there who was sooo friendly so I'm told but unfortunately I didn't get to meet her the staff were slow and unhelpful
leanne, gb1 night trip
Poor 2.0
Avoid for business travel
No reception, noisy and. It is not fit for business travel. Based within a complex of bars and nightclubs ear plugs are actually provided on the bedside table. The rooms claim to have a/c but they don't actually cool the room from what I could see. I was woken at 11pm by a bar that was pumping out music and checked out immediately. I tried to get a refund however the staff member disappeared and did not reappear.
Duncan, gb1 night business trip
Very good 8.0
Well positioned for Gay Village. Easy parking close by. Reasonably nice hotel
Martin, gb1 night trip
Very good 8.0
Really nice and friendly staff
Andrew, gb1 night trip
Good 6.0
Rooms need updating and it smells
rooms are really small, stinks of chinese food as it is above a lot of chinese restaurants, rooms need updating.
Lee, gb2 night family trip

Ibis Birmingham New Street Station Hotel

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