Hilton York puts you in a great location, within a 15-minute walk of Shambles and York Minster. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Fellow travellers say great things about the helpful staff and breakfast.
Languages
English, French, Spanish
At a glance
Hotel size
131 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi and wired internet access in rooms*
Parking
Covered on-site self-parking (GBP 30.00 per day)
On-site parking is limited
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 7:00 AM–10:00 AM
Towers Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for GBP 14.99
WiFi is available in public areas for GBP 14.99 (rates may vary)
Wired internet access is available in guestrooms for GBP 14.99 (rates may vary)
English breakfast is offered for an extra charge of approximately GBP 19.95 per person
Parking
Covered self-parking costs GBP 30.00 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hilton York Hotel
Hilton Hotel York
Hilton York
York Hilton
Hilton International York
York Hilton International
Hilton York Hotel York
Hilton York York
Hilton York Hotel
Hilton York Hotel York
Frequently asked questions
Does Hilton York offer free cancellation for a full refund?
Yes, Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton York?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton York?
Yes. Self-parking costs GBP 30.00 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Hilton York?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Hilton York and nearby?
Have fun during the warmer months with activities nearby such as hiking. Hilton York also has a fitness centre.
Are there restaurants at or near Hilton York?
Yes, there's an on-site restaurant.
What's the area around Hilton York like?
Hilton York is a short 4-minute walk from Shambles and 11 minutes' walk from York Minster. Travellers say that the local area is good for shopping and very central.
Hilton York Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Poor
17 Dec 2024
Shaun
Shaun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
GREAT LOCATION EASY PARKING BRILLIANT
ronald
ronald, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Lee
Lee, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 Dec 2024
Not all residents are going to the party
A separate space for loud Christmas parties would be good to allow the many other paying guests to enjoy their stay!
philip
philip, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 Dec 2024
Noisy Far to expensive for what it was
Restoration work was taking place. We had no prior warning of this even though it was obvious it had been on-going for a while.
We should have received some kind of price reduction when booking.
Also the walls are to thin we could hear the man snoring in the next room very clearly.
When booking I was of the opinion that car parking would be free but I was charged £30 taking my cost for a one night stay plus breakfast to over £220 on a Tuesday!!
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Stayed 2 nights short walk from railway station checking in was quick room was ready at 12 o’clock which was great room was clean. Could do with a redecoration but was fine for now. Only problem was the bed is really hard that needs sorting but apart from that pleasant stay
f breakfast was lovely in the mornings really good choice of food and service, really enjoyed our stay. Would recommend.
Royce
Royce, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Nov 2024
Larraine
Larraine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Nov 2024
Gemma
Gemma, 1-night trip
Verified Hotels.com guest review
6/10 Good
24 Nov 2024
Christmas market, York
At the start of my stay I arrived at the hotel. I booked this sort out because they had parking. There was no parking carpark was full to find a parking space in a nearby carpark to the hotel went out for a walk round York Christmas markets. Come back for some food food with very average, next morning managed to get parking at the hotel cost me £30 had a good day out around York Got up next morning for breakfast There was no tables available. We ended up eating on a small round table in the bar area. Couldn’t put anything on the table. It was that small completely or not at this hotel again it is not value for money.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
23 Nov 2024
Excellent location
Excellent location.Friendly staff.Room clean however bathroom could do with updating,old fashioned shower.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Excellant hotel
The hotel was excellant. Great location for our shopping trip, beds and pillows so comfortable too.
Rosemary
Rosemary, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
14 Nov 2024
One night in York
Great location right in front of York tower and a great deal with Hotel.com but remember to add car park price Nov24 £30 until 12.00 next day however the price is about the same everywhere
Friendly attentive staff, lady on reception was excellent as was the breakfast manager regarding gluten free meals
We will definitely be back
Alby
Alby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Nov 2024
Jon
Jon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
Lovely suite but a little cold.
We had a suite which was lovely. The only downside is that it was cold. The heating was barely adequate even on full power and the Quilts were very thin. It seemed to be that the whole wing of the hotel with the suite in was cold. Also it was a Saturday night and very noisy outside.
Simon
Simon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
9 Nov 2024
Hannah
Hannah, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 Nov 2024
Receptions just CRAP they too busy speaking to friends and colleagues on the phone rather than checking in clients , bar staff amazing !
craig
craig, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 Nov 2024
Good stay
Good value for money. Rooms are basic but comfortable
Emma
Emma, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Phillip
Phillip, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Oct 2024
Noisy reception
Comfortable supportive mattress, but not enough room around bottom of bed. I caught my feet in the bedding and fell over hurting my knee and hip. Horrible whining noise in room all night. Good breakfast, cosy restaurant. Music in reception made it difficult to hear and communicate with staff, especially for anyone with a hearing impairment.
Lucy
Lucy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Lovely 2 days in York
I can’t fault the hotel. It was really clean and comfortable with a lovely bar and restaurant area. The breakfast buffet was one of the best I’ve had - so much choice. Would stay again.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Fab location
Beautiful hotel. Front of service / desk a little slow, but was busy, need more staff. £30 excessive to park a car & further £3/hr if later than 12pm. Missed breakfast sadly