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Playacar Palace All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Playa del Carmen Main Beach

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Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, pool loungers
Superior Governor Suite Ocean View - King Size Bed | View from room
Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk
Superior Deluxe Ocean View - Kids & Teens Free | View from room
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Near Playa del Carmen Maritime Terminal and Main Beach, Playacar Palace All Inclusive offers a luxurious retreat. Relax at the white sand beach or by the pool with swim-up bar; indulge in spa treatments like hydrotherapy and manicures/pedicures. With free breakfast, shopping on site, and 3 restaurants to choose from, this property is perfect for soaking up the sun.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Non-smoking
  • Free breakfast
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Separate bath and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is £427
includes taxes & fees
12 Apr - 13 Apr

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Highlights

Furnished balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free minibar items
LED TV
Pillow menu
Blackout curtains
Premium bedding
Separate bath and shower
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Governor Suite Ocean View - King Size Bed

Highlights

Furnished patio
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Pillow menu
Blackout curtains
Premium bedding
  • 49 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Kids & Teens Free

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Premium bedding
  • 49 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished patio
Air conditioning
Free minibar items
LED TV
Pillow menu
Premium bedding
Blackout curtains
2 bedrooms
  • 49 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1,723 reviews
The price is £283
includes taxes & fees
7 Apr - 8 Apr
The Royal Haciendas All Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 7 min walk - 0.6 km
  • Mamitas Beach - 19 min walk - 1.6 km
  • Playacar Golf Club - 3 min drive - 1.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Tributo Restaurante & Bar - ‬3 min walk
  • ‪Senor Frog's - ‬4 min walk

About this property

Playacar Palace All Inclusive

At Playacar Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll only be steps from Playa del Carmen Maritime Terminal. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious property include a poolside bar, a fitness centre and a sauna. The helpful staff and location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, Portuguese, Spanish
VISIBILITY

At a glance

Hotel size

    • 201 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
    • Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Pool table
  • Access to nearby outdoor pool
  • Bike rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba-diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Awe Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 49 per person (return)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 49 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the hot tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector, a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

Also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

Does Playacar Palace All Inclusive offer free cancellation for a full refund?

Yes, Playacar Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playacar Palace All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playacar Palace All Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Playacar Palace All Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Playacar Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 49 per person return.

What are the check-in and check-out times at Playacar Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Playacar Palace All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min walk) is nearby.

What is there to do at Playacar Palace All Inclusive and nearby?

Have fun with activities such as cycling, parasailing and scuba-diving, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Playacar Palace All Inclusive also has 2 bars, a sauna and a steam room, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Playacar Palace All Inclusive?

Yes, there are 3 on-site restaurants.

Does Playacar Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Playacar Palace All Inclusive like?

Playacar Palace All Inclusive is a short 7-minute walk from Playa del Carmen Main Beach and 3 minutes' walk from Quinta Avenida. The local area is good for families and and our guests say that it is very walkable.

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Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing resort
Jeongho, 4-night trip

10/10 Exceptional

Great location and staff was friendly
Moshe, 7-night trip

10/10 Exceptional

The best of the best in playacar
Everything is amazing here from service to food to rooms you won’t be disappointed it’s a small resort with the most personal service for everyone.
James, 3-night trip

10/10 Exceptional

We enjoyed our stay and will recommend it to others
Joyce Ann, 4-night trip

10/10 Exceptional

Nice and pleasant place.
Nayeli, 5-night trip

10/10 Exceptional

It wasn't our first time at the Palace Resorts and it definitely won't be our last. Everything - service, food, staff - at the hotel was amazing. We had such a lovely time here Strongly recommend.
Ekaterina, 8-night trip

10/10 Exceptional

We loved our stay there. Staff was super nice !
Jessica, 3-night trip

8/10 Very good

Nice location. Beautiful beach. Good variety of food. Nice staff. The rooms are slightly dated and the shower had some mould. I would not say it’s a 5 star hotel but perhaps 4.
Antoine, 3-night trip

8/10 Very good

great hotel but it's a timeshare!
It was a beautiful place, very clean, good food, great service however it is a timeshare. The resort $$ they give you to spend costs you money regardless of what you spend it on. The spa services are ridiculously expensive and you can only spend some of it on those. The store you can spend it at only has knockoff things you can spend it on. A beach bag trying to resemble Armani and they said it was $200 and it cost me $32 of the "fee". Hotels.com needs to not provide $$ resort.
Cheryl, 3-night trip

10/10 Exceptional

Hotel is not new. It is however clean, beautiful, well located, has amazing food and the best customer service we have ever had!
Angelica, 4-night trip

8/10 Very good

Needs more food variety at buffet
viviana, 6-night trip

10/10 Exceptional

Kind of like being on a Cruise! Dining, activities, pools, bars galore!
Martin, 2-night trip

10/10 Exceptional

The hotel was excellent, good food, nice pool the staff were amazing, the room was very comfortable, amazing views so my family and I were very happy, we enjoyed our vacations.
Neira, 3-night trip

10/10 Exceptional

We really enjoyed the time at the hotel. The staff was amazing, everything in general was great, nice pool, good restaurants, nice and friendly environment, David and Mary were very attentive, just naming a few but all the staff made sure we were comfortable and happy so thank you for that!!
Neira, 1-night trip

8/10 Very good

We had a great experience overall. Very courteous and attentive staff across the board. Jacuzzi in the room when in use leaked water on the floor Shower drain positioning on the floor doesn't seem to gather the water...leaves a puddle of water on the floor in which you end up standing. Some room for improvement, but great overall.
Srinivas, 3-night trip

10/10 Exceptional

Great attention. Great food and drinks. Short walk to 5th avenue.
Angel, 5-night trip

10/10 Exceptional

Everything was pretty much perfect at this resort. I only have one complaint the water pressure in the sink that is it. Otherwise, everything was great. I love this place. Totally recommend play a car palace.

8/10 Very good

Good clean small resort that has good food and is easily walkable
Duane, 4-night trip

10/10 Exceptional

Excellent.
Breiddy, 6-night trip

10/10 Exceptional

Playacar Palace was excellent! Staff was extremely helpful and the entertainment staff was fantastic. There was always something to do. The food was very good as well!
Anthony, 5-night trip

10/10 Exceptional

Staff was amazing, everyone was friendly and profesional (David, Jaime, Mariela, silvia, Dafne, Edith, silvia and Marko made our stay very pleasant. Hotel was clean and food was delicious. We booked our tours from the hotel and we received excellent service. If we come back we will definitely choose palace resorts!!!!!
Vanessa, 5-night trip

10/10 Exceptional

Spring break was great here. Loved the staff run entertainment/ games/ pool yoga...etc. convenient food. Walkable to the strip
Dena, 5-night trip

10/10 Exceptional

We had a wonderful time. The staff was excellent (entertainment staff, lobby bar staff).
E, 7-night trip

10/10 Exceptional

Great staff and convinient place for shopping and ferry ride to Cozumel
David, 4-night trip

10/10 Exceptional

Really good
Rhea, 6-night trip