Located on the beach, Nerea Tulum offers a tropical retreat with free cooked-to-order breakfast and 27 holes of golf. Relax by the poolside bar or unwind in style at the spa, where you can indulge in hot stone massages and manicures/pedicures. With activities like surfing/body boarding, kayaking, and yoga on site plus helpful staff who make your stay special.
Fraccionamiento tankah III Mza 3 Lote 21, Tulum, QROO, 77760
What's nearby
Soliman Bay - 1 min walk - 0.0 km
Cenote Manatí - 1 min walk - 0.1 km
Xel-Há Park - 10 min drive - 10.0 km
Tulum Mayan Ruins - 13 min drive - 10.4 km
Playa Paraiso - 27 min drive - 16.1 km
Getting around
Tulum Intl. Airport (TQO) - 61 min drive
Airport shuttle (surcharge)
Restaurants
Zona Arqueológica de Tulum - 13 min drive
Mulut Jach Ki - 9 min drive
Templo Dios del Viento - 13 min drive
World Cafe - 7 min drive
La Fiesta Mexicana - 9 min drive
About this property
Nerea Tulum
At Nerea Tulum, you can spend time at the beach enjoying beach umbrellas, beach massages and yoga, plus you'll only be steps from Soliman Bay. The outdoor pool and lazy river provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. The restaurant is a great spot for a bite to eat, and cold drinks are served at the pool bar. A hot tub, a snack bar/deli and free bike rentals are other highlights. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
22 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) are not allowed
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free secured, uncovered on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
Restaurant
Poolside bar
Private dining
Snack bar/deli
What to do
On the beach
Free beach club
Beach yoga
Kayaking
Canoeing
Snorkelling
Surfing/body boarding
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Boat tours nearby
Scooter/moped hire nearby
Zip-lining nearby
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Luggage storage
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Golf clubs on-site
Pool loungers
Pool umbrellas
Water sports equipment
Romance packages
Facilities
Safe-deposit box at front desk
Terrace
Adjacent to a golf course
An outdoor pool
Full-service spa
Golf clubhouse on-site
Lazy river
Hot tub
Massage/treatment rooms
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Dock
Outdoor furniture
Accessibility
Accessible airport shuttle
Visual alarms in hallways
Handrails in stairwells
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
50-inch Smart TV
Premium digital channels
Netflix
Streaming services
Home comfort
Air conditioning
Free stocked minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
In-room massage
Furnished balcony
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Free international and local calls
Desk chair
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 288 per vehicle (return. Maximum occupancy 2)
Late checkout can be arranged for an extra charge of USD 50 (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 6 years old are not allowed in the swimming pool or hot tub
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Frequently asked questions
Does Nerea Tulum offer free cancellation for a full refund?
Yes, Nerea Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Nerea Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Nerea Tulum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Nerea Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Nerea Tulum?
Yes, an airport shuttle is available. The charge is USD 288 per vehicle return.
What are the check-in and check-out times at Nerea Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Nerea Tulum and nearby?
Have fun with on-site activities such as kayaking, snorkelling and surfing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Nerea Tulum also has a lazy river and spa services.
Are there restaurants at or near Nerea Tulum?
Yes, there's an on-site restaurant.
Does Nerea Tulum have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Nerea Tulum like?
Nerea Tulum is located on the waterfront, a short 1-minute walk from Soliman Bay and 12 minutes' walk from Tulum National Park.
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Nerea Tulum Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
12 Feb 2025
Dream Beach Hotel
Perfect stay at a dreamy hôtel.
The staff is wonderful Welcoming, Nice, always smiling.
Daniel
Daniel, 4-night trip
10/10 Exceptional
7 Feb 2025
Awesome, peaceful stay
What a beautiful and tranquil place. The food and drinks were amazing. Service was impeccable. Special shout out to Jesus for making reservations & arranging transportation.
Dmitry
Dmitry, 4-night trip
10/10 Exceptional
20 Jan 2025
Rooftop suite w/pool exceptional
From the checkin with Jesus to the restaurant staff to housekeeping everyone was so attentive and kind! The amenities were perfect and getting the rooftop suite with plunge pool was perfect for my bday weekend! Food was always fresh complimentary bkfst was more than enough. I wouldn’t hesitate to stay here again .
Verified traveller
4-night trip
10/10 Exceptional
2 Jan 2025
Nice private feel. Quiet and just enough vibe of eating and chilling on beach. Staff was very friendly. Oscar, santos and Jose. The restaurant was easily accessible and provided what we needed all trip!
andrew
andrew, 5-night trip
10/10 Exceptional
6 Jan 2025
Thank you very much for the excellent stay and the upgrade to the nicer room. That was very generous! We have nothing bad to say about the Nerea. Everything was perfect. The food was great, and having the other 2 sister hotels nearby to eat (and use gym) was nice too. Thank you!
Derek
Derek, 3-night trip
10/10 Exceptional
31 Dec 2024
5 stars is not enough for this beautiful oasis. The property is absolutely gorgeous with a boho tropical vibe. The food is fresh, flavorful and healthy. My room offered a private rooftop pool that overlooks the sea. However, my favorite part of this location was the fabulous staff. Thank you to everyone, especially Jesus, Oscar, Miguel, and Javier. I appreciate all of you for treating me like I was VIP and making my birthday so special.
Megan
Megan, 3-night trip
10/10 Exceptional
25 Aug 2024
Amazing views both day and night
Lav
Lav, 1-night trip
8/10 Very good
20 May 2024
Amazing place!
Christelle
Christelle, 2-night trip
10/10 Exceptional
20 Sept 2024
Amazing staff, everything so clean & quiet! No troubles at all. Loved it.
Crystal
Crystal, 6-night trip
2/10 Poor
15 Jan 2025
I have sent a separate email, but I wanted to draw attention to some of my main concerns regarding Nerea. The photos on your website and Google reviews did not reflect the actual look of the property. The beach was rocky, the water was full of seaweed, and the docks were in disrepair. Unfortunately, we had to leave Tulum early due to an emergency, however, we do not think we would have stayed for the entire booking at all. Thank you for your time.
Paul
Paul, 4-night trip
10/10 Exceptional
7 Mar 2024
Great for a peaceful and relaxing stay.
The staff was incredibly helpful and friendly.
Amir
Amir, 4-night trip
10/10 Exceptional
29 May 2023
Beautiful hotel, really nice breakfast
Shirley
Shirley, 3-night trip
10/10 Exceptional
30 Mar 2024
Relaxing boutique hotel with friendly staff. Everyone was so attentive and made our vacation amazing.
Isabell was amazing and informative.
Elitia
Elitia, 3-night trip
10/10 Exceptional
2 May 2024
The Nerea Hotel in Tulum offers a serene escape nestled amidst the beauty of the Riviera Maya. From the moment we arrived, Jesus and Isabel extended warm hospitality, ensuring our stay was nothing short of exceptional. We left feeling rejuvenated, already planning our return to this hidden gem in Tulum.
CARLOS
CARLOS, 4-night trip
10/10 Exceptional
19 Apr 2024
Lovely property. Amazing private pool with the room. Beautiful beach and pier. Awesome food at the restaurant with good vegan and vegetarian options.
Abhishek
Abhishek, 2-night trip
10/10 Exceptional
26 Mar 2023
Beautiful hotel with an exceptionally friendly and accommodating staff.
Lana
Lana, 7-night trip
8/10 Very good
6 Jul 2023
Beautiful place
Cristina
Cristina, 3-night trip
10/10 Exceptional
26 Nov 2023
Excellent stay! Beach, breakfast and pool are all really good. Free use of kayaks, padelboards and snorkels
Richard
Richard, 3-night trip
10/10 Exceptional
9 Apr 2024
Amazing boutique hotel. Like Tulum in general you should have a rental car because taxis are extremely expensive and the hotel is quite a distance from Tulum downtown.
Tun
Tun, 3-night trip
10/10 Exceptional
24 Jul 2023
We loved the boutique feel of the hotel and how intimate it felt. It was a great place to spend our first few days in Tulum
Gary
Gary, 3-night trip
10/10 Exceptional
23 Aug 2022
The property was beat and staff was very friendly
shevette
shevette, 1-night trip
10/10 Exceptional
5 Mar 2023
Brand new very well designed and decorated property , EXCELLENT service and food , large room with balcony , parking , top staff availability and courtesy.
Giampiero
Giampiero, 4-night trip
10/10 Exceptional
14 Nov 2022
Quiet, clean, private and relaxing! The very friendly and accommodating staff makes me want to go back. Will recommend!
Volcoue
Volcoue, 2-night trip
10/10 Exceptional
2 Apr 2024
Our stay was just wonderful! The staff in the hotel is just amazing! They take care of their guests and help to get reservations for whatever you need to make your trip as smooth as possible. Totally recommended! Thank you Isabel and Jesús for being so nice and kind. Food from the restaurant is really delicious and fresh totally worth it (the staff in the restaurant is really nice as well).
Joselyn
Joselyn, 4-night trip
10/10 Exceptional
7 Jun 2023
This hotel did not disappoint. The hotel, staff, and food was all wonderful. 10/10 would definitely stay again, and recommend to anyone wanting a romantic get away in Tulum. Perfect place to get away from the hustle and bustle of the main strip of hotels.