Dreams Jade Resort & Spa - All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Puerto Morelos Town Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

Exterior
Private beach, white sand, sun-loungers, beach volleyball
Preferred Club Governor Suite | Free minibar, in-room safe, desk, laptop workspace
3 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
7 restaurants, breakfast served
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Non-smoking
    Non-smoking
  • Parking available
    Parking available
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 7 restaurants and 3 bars/lounges
  • 2 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach sunloungers
Feel at home
  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on-site
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £301
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 16 of 16 rooms

Deal of the Day

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Shower/bath combination
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deal of the Day Preferred Tropical View

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Separate bath and shower
Bathrobes
  • 71 sq m
  • Sleeps 3
  • 2 Single Beds

Junior Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Ocean Front King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Ocean View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Family Room

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Blackout curtains
Bidet
Jetted bath
  • 130 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite Ocean View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Preferred Club Governor Suite

Highlights

Balcony or patio
Separate dining area
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 101 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Suite Ocean Front Double

Highlights

Balcony or patio
Air conditioning
Club Lounge
Free minibar items
LCD TV
Pillow menu
Ceiling fan
Blackout curtains
  • 71 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite Tropical View King

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite Tropical View Double

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Separate bedroom
Blackout curtains
Shower/bath combination
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580

What's nearby

  • Puerto Morelos Town Square - 6 min drive
  • Ojo de Agua Beach - 6 min drive
  • Puerto Morelos Artists’ Cooperative - 7 min drive
  • Sanctuary of Hope and Time Capsule - 10 min drive
  • Puerto Morelos Beach - 11 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.2 miles/35.8 km

Restaurants

  • ‪Ile de France - ‬11 min walk
  • ‪Arrecife Restaurant - ‬8 min walk
  • ‪La Alhambra - ‬8 min walk
  • ‪Trattoria D'Gulio - ‬10 min walk
  • ‪Zan-Za Bar - ‬11 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Puerto Morelos Town Square, Dreams Jade Resort & Spa - All Inclusive offers a private beach where you can enjoy volleyball, beachside drinks and sunloungers. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Carnival Buffet, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 2 swim-up bars, a nightclub and a poolside bar. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

At a glance

Hotel size

  • 550 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests travelling with a pet must present their pet's current vaccination record at check-in.
  • Guests travelling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Supervised childcare*

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 7 restaurants
  • 3 bars/lounges
  • 2 swim-up bars
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Mini golf
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorised)
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Bike tour information
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • Meeting room
  • Co-working spaces
  • Conference centre (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 9 buildings/towers
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Nightclub
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable cups only
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Tile flooring in room

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Carnival Buffet – This beachfront buffet restaurant serves breakfast, lunch and dinner. A children's menu is available.
Capers - Italian – This fine-dining restaurant only serves dinner. Open daily.
CinCin - Mediterranean – This fine-dining restaurant only serves dinner. Open daily.
Mercure-French Adult Only – This fine-dining restaurant only serves dinner. Open daily.
Tamarindo - Mexican – This fine-dining restaurant only serves dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 65 per pet, per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance).

Also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

Does Dreams Jade Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Jade Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Jade Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Dreams Jade Resort & Spa - All Inclusive?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 65 per pet, per night. Food and water bowls are available.
Is parking offered on site at Dreams Jade Resort & Spa - All Inclusive?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Dreams Jade Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Dreams Jade Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, sailing and archery and improve your game at the on-site tennis courts. Additional recreation on-site includes basketball, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. Dreams Jade Resort & Spa - All Inclusive also has 2 swim-up bars, a nightclub and a private beach, as well as a sauna, a steam room and an arcade.
Are there restaurants at or near Dreams Jade Resort & Spa - All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining and ocean views.
Does Dreams Jade Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Dreams Jade Resort & Spa - All Inclusive like?
Dreams Jade Resort & Spa - All Inclusive is located on the waterfront, a short 12-minute walk from Arrecife de Puerto Morelos National Park. Travellers love the property's prime location.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Book it!
My wife and I loved our stay here! We came for a wedding, and every part of the stay from check in to check out was incredible. The staff were all very friendly and helpful, the resort itself was beautiful, and views were stunning. Lots of dining options and variety (including the best fish tacos I’ve had). Cannot say enough good things about the place.
3-night trip
Verified Hotels.com guest review

8/10 Very good

A very nice resort
The resort was wonderful. The food was fantastic and the bars were well stocked. We would absolutely go and stay there again. The reason that I gave the resort 4 stars is because the wording of the room description is deceiving. We stayed in a Preferred Club Ocean View room. - the description says that you will get a free spa treatment per person - you will not get this. We asked a few times and the best info we ever received was that you could potentially get a 10 minute chair massage then they stopped talking about that and it never happened. - the part that says you will receive $200 credit to use at the resort - absolutely not. You will receive "$200" worth of discounts. The discounts were on spa, special meals, and potentially wine. I even brought this issue up to the staff and it was completely dismissed because they know that it's misleading. Again, overall the resort was great. I just wanted to clear that up for anyone.
Caleb, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Great as long as you enjoy your room being 1000F
“Ocean front” is a stretch. Patios face in towards to courtyard so you have to lean out to see it. Room was like an INFERNO. we literally slept 2 hours because it would not cool past 25c or 77f. Sounded like drums playing all morning due to some type of construction. Room service picks up in the middle of the night and clangs the dishes around which echos straight into your room. Got a massage which was great except it was $300 and the fire alarm went off at the end. Also is not “all inclusive”, I asked for a Sapporo and it was $15.
Brandon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Victoria, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Julio, 7-night trip
Verified Expedia guest review

8/10 Very good

Resort was great. Food was very good bar service was exceptional.
Dharmesh, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This was the best vacation I had with my partner in Cancun at dreams jade spa & resort. We chose the preferred club ocean font room which came with great perks! We had access to a lounge area where we got great all inclusive drinks and great attentiveness from the staff. We also had an adult infinity pool connected to the beach and blue Hawaiian drink, pomegranate margarita & strawberry pina colada were the best if your looking for something sweet, strong and tasty! They have a buffet that has a variety of options with great view of the ocean & service great as well. Everyone has different taste in food, we tried different restaurant options at night some were great & maybe like one or two were ok. We ordered a couple of things so at least we got to see what we liked. The service again was great! Each dinner restaurant was elegant and laid back where we had wine service and the views spectacular. Our room was our favorite part of walking up to the ocean view and resort quite side of the building. The staff always answered the phone and were great with our request. This resort is also very clean and well maintained. If you would like great drinks in the lounge area of the hotel located right in front of a huge screen we’re most shows happen in the night, ask for Francisco he works in the morning from 7-3:00pm best cocktails! We stayed for 6 nights Monday-Wednesday being the quitest days, Thursday-Sunday there were more people but such a great calm vibe & atmosphere!
Andrea L San, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Entertainment staff was fantastic.
Cosimo, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

eyani, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We had a very enjoyable time
Renee, 4-night family trip
Verified Expedia guest review

8/10 Very good

Ismail A, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience.
Christopher Andre, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food is amazing! Staff is amazing! Excellent property!
Marqu'es, 3-night trip
Verified Expedia guest review

8/10 Very good

The service, food, staff, restaurants and amenities are excellent but the beach is very dirty and rocky. Be prepared to be in the pool that after a while has only hot water. This hotel is located far from any local fun activities and taxi rides are very expensive. If you want to go with the hotel tours are usually very expensive too. I wish I would have stayed in the Cancun area or in Playa del Carmen.
Angel G., 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Stayed there 10 yrs ago
heriberto, 6-night family trip
Verified Expedia guest review

8/10 Very good

It was hard to get a table after 9:30pm for dinner. Long wait time. And the pool closes early at 7pm. I wish they close later, it would be nice to hang out by the pool at night.
Edale, 4-night family trip
Verified Expedia guest review

8/10 Very good

Great place, friendly staff but cleaning if the rooms seemed a difficult task. It took them until evening to clean the room.
Natalie, 7-night family trip
Verified Expedia guest review

4/10 Fair

Too much mosquito and food was terrible. Also Japanese restaurants extra charge $23 per person. Ever seen all inclusive charge for the food! Not even special food.
Dae, 8-night family trip
Verified Expedia guest review

8/10 Very good

All activities were nice and appreciated the services.
Sreenivas, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tyler, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay in late July!! We loved the preferred club amenities and wonderful view!! The service from every one we met was excellent!
Irene, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This property was quite relaxing and worth our visit . I would recommend preferred rooming to enjoy additional amenities the resort has including an in room jacuzzi, preferred pool and lounge for premium drinks and snacks.
Makeda Elizabeth, 4-night trip
Verified Expedia guest review

2/10 Poor

Lucky, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Staff was great!!
Phillip Kyle, 7-night family trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Available
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM