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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Immerse yourself in tranquility by one of many pools or let your worries drift away on Paradise Beach.

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Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Exterior
Boating
Beach bar
Exterior
Luxury and tranquility await at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive. Unwind with a body treatment or cocktail by the beach bar on the serene terrace overlooking Paradise Beach. With 14 pools to dip into, guests can indulge in their preferred pace of relaxation while connected via high-speed WiFi.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pool
  • Bar
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • 14 outdoor pools
  • Free airport shuttle
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private hot tub
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Cable TV service
The current price is £519
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for BEACHFRONT CASITA SUITE

Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE | Free minibar, in-room safe, desk, laptop workspace

PRIVATE POOL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE | Free minibar, in-room safe, desk, laptop workspace

SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE | Free minibar, in-room safe, desk, laptop workspace

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE | Free minibar, in-room safe, desk, laptop workspace

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE | Free minibar, in-room safe, desk, laptop workspace

CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Partial Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Luxury

Free minibar, in-room safe, desk, laptop workspace

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Super With Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Super With Beach View

  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Classic With Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Classic With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
8.8 out of 10, Excellent, (348)
The price is £491
includes taxes & fees
3 Mar - 4 Mar
El Dorado Royale, Catamarán, Cenote & More Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 19.3 miles/31 km
  • Free airport shuttle

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is a great choice for your beach stay in Playa del Carmen. 14 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and Ayurvedic treatments. Dining choices include 4 restaurants, and the 2 beach bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 bars/lounges, a free airport shuttle and a terrace. Fellow travellers say great things about the helpful staff.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 203 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • You will be asked to provide the property with a copy of your passport after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Coffee shop

What to do

  • On a private beach
  • Use of nearby fitness centre

Services

  • 24-hour front desk

Facilities

  • Garden
  • Terrace
  • 14 outdoor pools
  • Full-service spa
  • Dock

Accessibility

  • Tile flooring in public areas

Room amenities

Be entertained

  • 30-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub

Freshen up

  • Jetted
  • Shower/bath combination
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.

Also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Is there a pool at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 14 outdoor pools.

Are pets allowed at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge.

What is there to do at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive and nearby?

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive has 2 beach bars, 14 outdoor pools and a private beach, as well as a spa and a garden.

Are there restaurants at or near El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, there are 4 on-site restaurants.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Lindsey, 5-night trip

10/10 Exceptional

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Victoria, 7-night trip

10/10 Exceptional

Very nice service
Caleb, 5-night trip

10/10 Exceptional

We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Brian, 4-night trip

10/10 Exceptional

This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
makyla, 8-night trip

10/10 Exceptional

Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Matthew, 7-night trip

10/10 Exceptional

Service by the employees was excellent
Maria, 3-night trip

10/10 Exceptional

Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
Cass, 2-night trip

10/10 Exceptional

First trip out and it everyone was overly nice and happy to help. The area was amazing
Eustorjio, 2-night trip

10/10 Exceptional

The property is absolutely beautiful
Rachael, 4-night trip

8/10 Very good

We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
Charles, 5-night trip

10/10 Exceptional

We had such a great time here and would definitely go again!
Lindsey, 3-night trip

10/10 Exceptional

The staff was wonderful and did everything they could to meet your needs and expectations. The property and grounds were well maintained. The food was better than average for an all-inclusive resort. It was a very relaxing, peaceful, and tranquil vacation. I would definitely return again.
CHRISTIAN, 6-night trip

8/10 Very good

Aside from the shops closing due to the hurricane and a few communication issues with not knowing when we could leave our room again after the hurricane had passed it was a good stay.
Erika Ann, 6-night trip

10/10 Exceptional

We have been here many times, we love it each time we go back!
Jacob, 5-night trip

10/10 Exceptional

Food choices were not the best , regular staff was awesome (Juan was exceptional) concierge was terrible, lied and didnt know what they were doing.
Jack, 1-night trip

10/10 Exceptional

I loved the Casita concept. Each group was like a small village with it's own pool with swim up bar and it's own personal concierge to aid you with reservations to excursions. The property is quite large but they have a great system of large golf cart shuttles running every 10 to 15 minutes to take you anywhere you need. The staff was extremely pleasant and helpful. We will be back.
WILLIAM, 5-night trip

10/10 Exceptional

We loved all of the options at El Dorado Casitas Royale! It never felt crowded like most reaorts. There were so many pools, that there was never more that 10 people in the pool at a time. Food was excelent. Service was incredible! We can't wait to come again!
Terry, 4-night trip

10/10 Exceptional

Amazing staff. All of them. Every one of them.
Shane Daniel, 5-night trip

10/10 Exceptional

The property is beautiful and great service!

8/10 Very good

Quiet and relaxing.
Todd, 7-night trip

10/10 Exceptional

This was the best trip to Mexico we've experienced in the past several years, and we have visited Puerto Vallarta, Riviera Maya (another resort), and Cancun. The food was delicious at every restaurant, the staff were extremely helpful and nice, and all grounds and rooms were immaculately clean every day. Amazing place!
Richard Adair, 7-night trip

10/10 Exceptional

Loved the swim up casita. Concierge staff (Zemy and Kayla) were most helpful. Santa Fe Grill was a favorite.
Richard, 7-night trip

2/10 Poor

Terrible resort
Worst Mexican resort I’ve ever been to and we stayed in the nicest part - the casitas. The resort is in terrible condition, food is disgusting, and the worst part is the service. The employees mislead you about requests, golf carts never come, maids don’t give you bath towels. The check in and checkout process were awful. We sat for 30 minutes waiting for a golf cart to take us to the casitas after we arrived at the resort. At checkout, their credit card machine wasn’t working, so I was forced to take out money and incur $40 fee that they would not deduct from my bill. When I asked for a manager they said he was busy with another client. The employees at the front desk were nasty and rude. I would never come back to this DUMP.
Dan, 3-night trip

10/10 Exceptional

This was our first time, staying at El Dorado, Casitas, and it did not disappoint. The grounds are immaculately maintained, and it is a huge property, so that is saying something. The room was everything as described – swim out was wonderful. The dining options were plentiful. The golf cart service to get you to and from your room due to the Was very helpful. The beach is very large, but very well-kept. The saltwater pool by the ocean was very very nice. The inclusive transportation to and from the airport saved a lot of time. The excursions that were offered as part of the more inclusive package were excellent. If there was one thing that I would say could use a slight improvement is if you are looking to purchase any souvenirs, the selection at their gift shops was a little light. I would highly recommend this resort to anyone, and look forward to returning soon.
John, 3-night trip