Sindicato De Salubridad 209, Col. Lopez Mateos, Villahermosa, TAB, 86040
What's nearby
La Venta Museum-Park - 7 min walk - 0.6 km
Pemex Pyramid - 16 min walk - 1.4 km
Universidad Juárez Autónoma de Tabasco - 17 min walk - 1.5 km
Galerias Tabasco - 2 min drive - 2.2 km
Tabasco Park - 4 min drive - 4.7 km
Getting around
Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 11 min drive
Area shuttle (surcharge)
Restaurants
Los Bisquets Bisquets Obregón - 20 min walk
Capitolio - 20 min walk
Vips - 16 min walk
Barbacoa de borrego Villa las Palmas - 6 min walk
El Gran Buenos Aires - 18 min walk
About this property
Hotel & Suites Real del Lago
Take in the views from the rooftop terrace when you stay at Hotel & Suites Real del Lago. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at floresta, which serves local cuisine and is open for breakfast, lunch and dinner. A bar/lounge and a terrace are other highlights.
Languages
English, Spanish
At a glance
Hotel size
75 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of MXN 500 (exact amount varies) at checkout
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free secured, uncovered on-site self-parking
Free on-site motorhome/coach/lorry parking
Wheelchair-accessible parking on site
On-site parking is limited (max. 2 spaces per unit)
Free 24-hours off-site parking within 3 ft
Off-site
Area shuttle*
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–11:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Water dispenser
What to do
Ecotours nearby
Golfing nearby
Working away
24-hour business centre
Meeting room
Computer station
Conference centre (1055 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Pool loungers
Facilities
2 buildings/towers
Built in 1992
Safe-deposit box at front desk
Rooftop terrace
Picnic area
Television in common areas
Communal living room
An outdoor pool
Reception hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Turndown service
Pillow-top mattress
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Floresta – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Local area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Bed sheets are available for an extra charge of MXN 1000 per bed, per stay (or guests may bring their own)
Children & extra beds
Rollaway beds are available for MXN 150.0 per night
Pets
Service animals exempt from fees
Pet deposit: MXN 500 per stay
Pets are allowed for an extra charge of MXN 150 per pet, per night, plus a one-off cleaning fee of MXN 300
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Hotel Real del Lago
Hotel Real del Lago Villahermosa
Real del Lago
Real del Lago Villahermosa
Hotel Real Lago Villahermosa
Hotel Real Lago
Real Lago Villahermosa
Hotel & Suites Real Del Lago Villahermosa
Hotel Suites Real del Lago
& Suites Real Del Lago
Hotel & Suites Real del Lago Hotel
Hotel & Suites Real del Lago Villahermosa
Hotel & Suites Real del Lago Hotel Villahermosa
Frequently asked questions
Does Hotel & Suites Real del Lago offer free cancellation for a full refund?
Yes, Hotel & Suites Real del Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel & Suites Real del Lago?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Hotel & Suites Real del Lago?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 15 kg per pet. There's a charge of MXN 150 per pet, per night, and there's also a deposit of MXN 500 per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel & Suites Real del Lago?
Yes, there's free self parking. Parking spaces may be limited. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Hotel & Suites Real del Lago?
Check-in start time: 3 PM; check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel & Suites Real del Lago?
No, this hotel doesn't have a casino, but Taj Mahal Casino (16-min walk) is nearby.
What is there to do at Hotel & Suites Real del Lago and nearby?
Hotel & Suites Real del Lago has an outdoor pool and a picnic area.
Are there restaurants at or near Hotel & Suites Real del Lago?
Yes, floresta offers local cuisine.
What's the area around Hotel & Suites Real del Lago like?
Hotel & Suites Real del Lago is located on the boardwalk, a short 7-minute walk from La Venta Museum-Park and 16 minutes' walk from Pemex Pyramid.
Hotel & Suites Real del Lago Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
4/10 Fair
25 Nov 2024
El aire acondicionado es súper ruidoso, solo proporcionan 3 toallas y 3 cobertores individuales para toda una familia en una suite de 2 habitaciones para 5 personas
cristian
cristian, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Aug 2024
No frills hotel
The room was huge and has just the essentials. I appreciate the A/C because it was really hot in August. There's a rooftop pool too,. Perfect location, just minutes from everything and two overpass bridges in walking distance.
Chanhthachone
Chanhthachone, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jul 2024
gabriela
gabriela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 May 2024
Great stay
Can’t complain the hotel was very nice and clean, bed was comfortable. Only thing I would add is towels only one towel and more blankets for the bed.
david
david, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
3 Mar 2024
The accommodations were comfortable and the staff pleasant.
James
James, 1-night romance trip
Verified Expedia guest review
8/10 Very good
15 Jan 2024
The hotel is situation close to very busy highways. Walking is the area of the hotel is difficult and unsafe.
John
John, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Jan 2024
Property in poor condition and lots of deferred maintenance
Marc
Marc, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 Nov 2023
El hotel es muy seguro y tranquilo. Excelente atención del personal. Rápido check in.
Marco Aurelio
Marco Aurelio, 3-night romance trip
Verified Expedia guest review
2/10 Poor
30 May 2023
Nightmare in Villa
Floor, bed sheets dirty, desk had wet stain, bathroom wall by trash can had pupu stain. AC did not work properly, pillow cover had a grease stain like from someone’s hair. I did ask for another room in the front desk told me they had to talk to the supervisor first and then they move me to another room. Guess what? Mole was on the ceiling bathroom. The toilet tank had a crack. Both rooms didn’t have hand towels and they only give one towel per room. Worst hotel ever. No fridge, no ice. It was a nightmare for me. Staff use the same elevator and they go first 🙄 small parking lot and someone scratched my car. From desk lady Veronica needs another job
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 Apr 2023
Marthe Angelica
Marthe Angelica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Mar 2023
Nice property for the price Rooftop swimming pool, fresh water added every morning
The is average, however I am not Mexican food entusiasta
Jerry
Jerry, 6-night trip
Verified Expedia guest review
10/10 Exceptional
10 Oct 2022
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
29 Sept 2022
Okay
Milton
Milton, 1-night family trip
Verified Expedia guest review
8/10 Very good
10 Jul 2022
Nice hotel, I wish they had more Irons for the rooms, there is a Walmart close enough, oh and they were fixing the stairs which meant hammers from 7 am to 7 pm
Miguel
Miguel, 4-night business trip
Verified Expedia guest review
8/10 Very good
18 Nov 2021
The Hotel was of very good quality and we slept comfortably, the only thing was that there was a problem with my booking probably due to Hotels.com fault as I couldn’t find my booking in the app. And I have received the confirmation email and already payed for the stay .
Kiril
Kiril, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 May 2021
Loved the rooftop
A large, comfortable room. The rooftop pool was a great place to hang out.
Frances
Frances, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Jan 2020
Excellent value for the money paid. Service was beyond expected
Verified traveller
2-night family trip
Verified Expedia guest review
4/10 Fair
30 Jul 2019
Overrated
This place is way overrated, the towels were horrendous, more like rags than a towel, i asked for a third towel and the staff denied it because I already had 2 in my room. We were never able to connect to wifi, the “pool” is 3 feet deep.
Alba
Alba, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Apr 2019
ROLANDO
ROLANDO, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2017
Nice Stay
Rooms were clean and comfortable. Pool area was very nice. Parking was small.
rosario
rosario, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
7 Mar 2013
Avoid!
We were trying to change the date if reservation. Contaced Expedia from Mexico just to find out that non of their staff spoke English and Expedia customer service lady couldn't help. We arrived late. The guy at the reception desk couldn't be leas bothered , he also said that the reservation was for the next day which clearly wasn't the case on my confirmation email. After signing a paper for 300 Pessos for remote control we wondered of to our room.
The hotel is dated and def would do with refurbishment.
Next morning we decided to give their breakfast a go. We have been told is 100 Pessos a head but when we received the bill it was 125p/p. Not a big deal but when we were trying to explain why we were upset the guy at the reception said that's only 50 pesso extra...! Again, not the point!
Not once member of front seat said hello to us. But other members of staff were friendly. We left one night earlier without even asking for our money back.
We would not recommend this hotel to anyone!
Viola
Verified Expedia guest review
8/10 Very good
17 Aug 2011
Great hotel - close to university
I stayed here for a conference that was being held at the UJAT. The location was perfect for me - just a ten minute walk to the conference hall. It's also close to WalMart and a restaurant called VIPS which wasn't too bad, kinda pricey. There's really not much else around the hotel - but cab fare was much cheaper than I expected ($1-$3 a ride) so this was a nice, quiet location for me. The service, room, and pool were excellent. Would recommend.
Nate
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Excelente Hotel
Un hotel excelente, muy limpio, muy comodo, muy amplia la habitación,
Edgar Eduardo
Edgar Eduardo, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Un excelente hotel, con un excelente servicio y comodidad