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Hilton Garden Inn Sunderland

3.5 star property
Sunderland hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Sunderland

Exterior
Property amenity
Twin Room, 2 Single Beds | In-room safe, free cots/infant beds, free WiFi, bed sheets
King, Suite, 1 Bedroom | In-room safe, free cots/infant beds, free WiFi, bed sheets
Vending machine

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The price is £71
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

Family Room, 1 Queen Bed (Connecting Rooms)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, free cots/infant beds, free WiFi, bed sheets

Twin Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King, Suite, 1 Bedroom

King, Suite, 1 Bedroom | In-room safe, free cots/infant beds, free WiFi, bed sheets

King, Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Sofa bed - single
Private bathroom
Separate bath and shower
Laptop-compatible safe
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Family Room, 1 Queen Bed with Sofa bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Family Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

Family Room, 1 Queen Bed, Accessible (Connecting Rooms)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 32 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Private bathroom
Daily housekeeping
Laptop-compatible safe
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Sunderland – City Centre, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
9.2 out of 10, Wonderful, (182)
The price is £61
includes taxes & fees
24 Nov - 25 Nov
Holiday Inn Sunderland – City Centre, an IHG Hotel
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About the area

Map
Vaux Brewery Way, Sunderland, England, SR5 1SU

What's nearby

  • Stadium of Light - 1 min walk
  • Sunderland Empire - 14 min walk
  • University of Sunderland - 3 min drive
  • Whitburn Sands - 8 min drive
  • Port Of Tyne - 17 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 36 min drive
  • Durham (MME-Teesside Intl.) - 53 min drive
  • St. Peter's Station - 7 min walk
  • Chester-le-Street Station - 15 min drive
  • Sunderland Station - 17 min walk
  • Stadium of Light Station - 8 min walk
  • Park Lane Station - 23 min walk
  • Seaburn Station - 24 min walk

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Croziers Chippy - ‬7 min walk
  • ‪The Wheatsheaf - ‬5 min walk
  • ‪The Avenue - ‬13 min walk
  • ‪Black Cats Bar - ‬2 min walk

About this property

Hilton Garden Inn Sunderland

Enjoy your visit to Sunderland with a stay at Hilton Garden Inn Sunderland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Karbon Grill, which serves American cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden. Fellow travellers love the helpful staff. Public transportation is close by: Stadium of Light Station is only 8 minutes on foot.

Languages

English, Lithuanian, Maltese, Polish

At a glance

Hotel size

  • 141 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 3 AM
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Karbon Grill – This family restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.00 to 15.00 per person

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland
Hilton Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel
Hilton Garden Inn Sunderland Sunderland
Hilton Garden Inn Sunderland Hotel Sunderland

Frequently asked questions

Does Hilton Garden Inn Sunderland offer free cancellation for a full refund?
Yes, Hilton Garden Inn Sunderland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn Sunderland?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Garden Inn Sunderland?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Sunderland?
Check-in start time: 3 PM; check-in end time: 3 AM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn Sunderland?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (18-min drive) is nearby.
What is there to do at Hilton Garden Inn Sunderland and nearby?
Hilton Garden Inn Sunderland has a 24-hour fitness centre and a garden.
Are there restaurants at or near Hilton Garden Inn Sunderland?
Yes, Karbon Grill offers American cuisine.
What's the area around Hilton Garden Inn Sunderland like?
Hilton Garden Inn Sunderland is a short 8-minute walk from Stadium of Light Station and 14 minutes' walk from Sunderland Empire.

Hilton Garden Inn Sunderland Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Max, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Raymond, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Plastic glasses and wine for a guest
Hotel was perfect only one issue the use of plastic glasses I understand it’s a football match and safety is paramount But 3 hours after and as a guest in the hotel I was served a glass of not cheap wine in a plastic pint glass I did ask a reception and was told I couldn’t have one have you ever drunk red wine out of plastic pint glass not good hence I left it
Eric, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay here again
Great stay, convenient to stadium of light, very helpful staff. Nice rooms. Would happily stay here again.
David, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, central hotel
Great value hotel, close to city centre. Rooms are lovely, large, and so comfortable. Breakfast on the expensive side, but good choice. This is maybe my 5th visit here, never have any issues. Friendly reception staff too!
Anna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfy rooms...
Great location, free parking, great breakfast, friendly staff, lovely spacious rooms, comfy bed, very private and quiet.
Malcolm, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Lovely hotel but uncomfortable beds :(
The hotel itself is clean and modern, however, the beds were probably the most uncomfortable I have experienced in any hotel. You could hear the mattress springs popping as you turned! The pillows were thin, as was the duvet, and the linen wasn't what I have come to expect in a Hilton Hotel. We stayed for 2 nights and sadly didnt sleep well on either of them. Breakfast is great, plenty of choice. Staff are also friendly and helpful.
Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Outstanding Customer Service in a Fabulous Venue!
I had booked 2 rooms as my Husband & I were treating our Son & his partner to a weekend away and to see SAFC in action! Unfortunately our Son took very poorly at 3am on the morning we were due to drive to Sunderland - there was no way he could travel or even leave the house! I called Hilton Garden Inn at 7am, just before my Husband & I were setting off on the 5 hour drive, and I spoke to Christopher, Guest Relations Manager who was just wonderful. He knew I was upset & disappointed about our weekend plans being altered due to illness and he cancelled the 2nd room I had booked for my Son free of charge - this was SO appreciated and lessened the stress & upset so much! On arrival at the hotel we were greeted by Christopher as well as Charlotte on Reception and when we checked in we were told we had complimentary breakfast added to our booking for the two nights! Again we were so surprised and extremely appreciative. Our stay overall was fabulous - the room, the view (we asked for a stadium view room), the Karbon Grill restaurant - but mostly the wonderful staff! We could not have been better looked after and will be back for another stay soon - hopefully with our family onboard too!
Karen, 2-night trip
Verified Hotels.com guest review

6/10 Good

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Short stay
We stayed overnight whilst working nearby. Downstairs is very well decorated and attractive. The bedroom was a decent size with a good bathroom. The sleep quality not so good. Uncomfortable slightly lumpy bed. Lumpy pillows.
Dawn, 1-night business trip
Verified Hotels.com guest review

6/10 Good

I do not usually reply to these… Breakfast was chaotic and disappointing. The room service meal on day1 of pork chops and chips was cold and took 50 mins to arrive For some reason the reception logged my room as an early check out so on day 2 my room was not serviced and on day 3 check out I was requested to pay an early checkout fee despite paying my full balance on check in. I was told the issue was that a colleague had told them I had left early but all my colleagues checked out with me at the same time. They said it would be resolved and I would receive my correct invoice by email but I had to call the accounts dept direct to resolve this. The invoice is still not accurate but the amount I can claim back is. I have no idea why this was recorded as I had my key card the whole time and did not leave early. This is the 3rd time on business at the hotel but would avoid in future.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Louise, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Awesome welcome as usual. Regular guests and we love it. Staff are 100% excellent
Colin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathan, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not a normal classy Hilton, hole in the roof outside our room, £211 for a very small queen room, when we got there we couldn’t eat or drink as there was loads of Sunderland’s fans that had taken over the hotel couldn’t even sit down anywhere except our bed in our room, didn’t include breakfast and from past experience staying in a double room was bigger than a queen. Complete rip off
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Fantastic hotel.
Fantastic hotel. So clean and tidy. Comfy beds. Giant TV screen. Crabtree and Evelyn products in bathrooms. My only complaint is the duvets were too thin for Autumn and I was cold in the night. Tried to put heating on but didn't work.
Anna, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

leanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

No car park 🙄
Andrew, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The room was nice and shower over bath was nice and powerful. Very clean . We arrived too late to use room service as that stopped at 930. However breakfast was good with good selection . Only issue was our room had interconnecting doors and we could hear the children being rather noisy through the doors .Overall lovely stay.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor quality beds
Very poor quality beds, you can feel every spring in the mattress and the quilt is so thin. The room smelt of foist. I didn’t have breakfast but my friends did and they had to wait for quite a while for the food to be replenished. The cheese station was empty and not topped up. The juice machine was broken. The shower in the room had great pressure and was very hot and complimentary shower gel and shampoo/conditioner which was good. I told the man on the desk about the mattress and he said it just needed flipping but it needs binning and a new one installed. The carpet was shabby and had bits missing. I expected better for a Hilton.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claire, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review