When you stay at Novotel London Waterloo, you'll be within a 15-minute walk of Westminster Abbey and London Eye. Guests can visit the fitness centre for a workout or grab a bite to eat at Elements, which serves breakfast, lunch and dinner. A bar/lounge, a snack bar/deli and a garden are other highlights at this Art Deco hotel. Fellow travellers love the helpful staff and location. Public transportation is close by: Lambeth North Underground Station is only 9 minutes on foot.
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 24 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Playground
Babysitting (surcharge)
Children's menu
What to do
Bike rentals nearby
Working away
Business centre
Meeting rooms
Computer station
Conference centre (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
Arcade/games room
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Lift
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 21 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge of GBP 50 (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pet deposit: GBP 15 per night
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self-parking costs GBP 24 per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the fitness facility without adult supervision
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London
Frequently asked questions
Does Novotel London Waterloo offer free cancellation for a full refund?
Yes, Novotel London Waterloo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London Waterloo?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night, and there's also a deposit of GBP 15 per night. Service animals are exempt from fees.
Is parking offered on site at Novotel London Waterloo?
Yes. Self-parking costs GBP 24 per night. Electric car charging is available.
What are the check-in and check-out times at Novotel London Waterloo?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 50 (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Novotel London Waterloo and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a fitness centre, an arcade and a garden.
Are there restaurants at or near Novotel London Waterloo?
Yes, there's an on-site restaurant, Elements.
What's the area around Novotel London Waterloo like?
Novotel London Waterloo is in London City Centre, a short 9-minute walk from Lambeth North Underground Station and 13 minutes' walk from Westminster Abbey. Travellers love the hotel's prime location.
Novotel London Waterloo Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
4/10 Fair
23 Dec 2024
Shower drained so slow plugged so bathroom floor floods. Pathetic everyone must complain but it never gets fixed.
Geoff
Geoff, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Great option
Great location, wonderful service and amazing breakfast including a range of vegan and gluten free options!
Ines
Ines, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Jack
Jack, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
3 Dec 2024
Great stay!
Wonderful place to stay! My only negative is due to the fact that we had four people and the room was on the smaller side. We knew this going in so it wasn’t a big issue.
Kristina
Kristina, 3-night family trip
Verified Hotels.com guest review
6/10 Good
29 Nov 2024
Stephen
Stephen, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
19 Nov 2024
Varda
Varda, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2024
Great staff
Great stay, staff were super helpful
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Dario
Dario, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Philip
Philip, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Jackie
Jackie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sept 2024
Teresa
Teresa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
23 Sept 2024
TERRIBLE! Stay away from this property. We found bedbugs in our room (the hotel even confirmed that it was a bedbug) and the hotel did nothing except offer to move our room. Not even an apology. On the contrary- they tried to blame us!! They stated that there was “no way” that it could’ve come from their hotel. The rooms were worn down and they wouldn’t refill toilet paper or hand soap. Terrible experience. If I could give zero stars I would. Avoid this place at all cost. However I will say it was ideally located and they had a water bottle fill station which was nice.
Jennifer
Jennifer, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
16 Sept 2024
Oskar
Oskar, 3-night trip
Verified Expedia guest review
8/10 Very good
15 Sept 2024
It was nice but very expensive!!
ROSALYNN
ROSALYNN, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Sept 2024
.
irina
irina, 3-night family trip
Verified Expedia guest review
8/10 Very good
27 Aug 2024
Nr London eye and various eating establishments also bus and Uber links. A great hotel only the evening food is poor. Had a lasagne with no meat
JEREMY
JEREMY, 2-night family trip
Verified Expedia guest review
8/10 Very good
23 Aug 2024
Good
Subarno
Subarno, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Aug 2024
Nice place
Adrian
Adrian, 4-night trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Aug 2024
Great service, the room was in 5th floor, very nive and confortable, breakfast good, near to Big Ben, London Eye, river. In front of the hotel bus stop. Definitive I recomendend it. Thank you!!
Anaid
Anaid, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Aug 2024
Great location. Great service
Ilya
Ilya, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
20 Aug 2024
Great location, great breakfast, nice staff. Will stay again!