2/10 Poor
2 Jan 2025
Worst vacation resort by miles
For starters, it's shocking how there little mention anywhere that this is a petting zoo. If you want to vacation with gazes of racoons, deers, monkeys, street cats and all sorts, this is the place for you. The food is terrible and service is poor. While the property is generally clean, it's completely outdated and between the constant mildew and septic smells in the rooms and around the resort, good luck making it out without a breathing problem. Of course, you can choose to stay outside for better air quality if you can find room around the pool and beach and aren't accosted by raccoons looking through your stuff for food. The resort is massive (3 resorts and 2 lobbies) and the shuttles barely run or the drivers are occupied with other errands so may not pick you up. But we got lots of exercise walking up and down the whole place taking guesses about what animal we'd run into next. Of course through all that walking you'd want to look forward to a good night's rest. If you can get past the smells, or the cool of the room with no comforters or blankets, the water pipes whistling endlessly to the point where you get concerned there's about to be an explosion of water through the walls will for sure ruin it for you. Absolutely terrible stay. Don't waste your money. You can find way better for this price or just go to Cuba for way less.
Verified traveller
5-night family trip
Verified Hotels.com guest review
