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Dreams Cozumel Cape Resort & Spa - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near Paradise Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Cozumel Cape Resort & Spa - All Inclusive

View from room
Aerial view
Reception
Private beach, white sand, snorkeling, 2 beach bars
Minibar, in-room safe, individually decorated, individually furnished
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Fitness center
  • Free use of bicycles
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
Feel at home
  • Children's club (free)
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Daily housekeeping
The price is $266
includes taxes & fees
$266 per night
Nov 25 - Nov 26

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Preferred Club)

Family Suite (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Family Suite (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds (Preferred Club - Tropical View)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Junior Suite, 1 King Bed, Oceanfront (Preferred Club) | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Oceanfront (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Pool View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite King

Preferred Club Junior Suite King | Minibar, in-room safe, individually decorated, individually furnished

Preferred Club Junior Suite King

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 1 King Bed, Ocean View (Preferred Club)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Deal of the Day)

Minibar, in-room safe, individually decorated, individually furnished

Room (Deal of the Day)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Master Suite Ocean View

Master Suite Ocean View | Minibar, in-room safe, individually decorated, individually furnished

Master Suite Ocean View

Highlights

Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite, 2 Double Beds, Beachfront (Preferred Club - Swim Out)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

On the beach, beach massages, scuba diving, snorkeling

Secrets Aura Cozumel - Adults Only - All Inclusive

Pool
Spa
Free parking
Free WiFi
6.8 out of 10, (1127)
The price is $276
includes taxes & fees
$276 per night
Nov 24 - Nov 25
Secrets Aura Cozumel - Adults Only - All Inclusive
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About the neighborhood

Map
Carretera Costera Sur Km 12.9, Zona Hotelera Sur, Cozumel, QROO, 77600

What's nearby

  • Paradise Beach - 4 min walk - 0.4 km
  • Mr. Sancho's Beach Club - 20 min walk - 1.7 km
  • Playa Mia Grand Beach and Water Park - 2 min drive - 1.8 km
  • Nachi Cocom Beach Club & Water Sport Center - 4 min drive - 3.3 km
  • Chankanaab National Park - 6 min drive - 5.6 km

Getting around

  • Cozumel Intl. Airport (CZM) - 24 min drive

Restaurants

  • ‪Mr. Sanchos - ‬3 min drive
  • ‪Playa Uvas - ‬11 min drive
  • ‪Topaz Restaurant - ‬4 min drive
  • ‪Occidental Grand Beach - ‬6 min drive
  • ‪Manatees Swim Up Bar - ‬8 min walk

About this property

Dreams Cozumel Cape Resort & Spa - All Inclusive

Dreams Cozumel Cape Resort & Spa - All Inclusive offers a private beach and gives you access to onsite snorkeling. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, hydrotherapy, and mani/pedis. Dining choices include 4 restaurants and the 2 beach bars are great places to grab a cold drink. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 154 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • 2 beach bars
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Snorkeling

Working away

  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Free bicycle rentals
  • Pool loungers

Facilities

  • 4 buildings/towers
  • Built in 2022
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Outdoor entertainment area
  • Traditional architecture

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including hydrotherapy.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or spa tub
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Dreams Cozumel Cape Resort Spa All Inclusive
Dreams Cozumel Cape Resort & Spa - All Inclusive Cozumel

Frequently asked questions

Does Dreams Cozumel Cape Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Dreams Cozumel Cape Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Dreams Cozumel Cape Resort & Spa - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Dreams Cozumel Cape Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities like snorkeling and cycling. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Dreams Cozumel Cape Resort & Spa - All Inclusive also has 2 beach bars, a private beach, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near Dreams Cozumel Cape Resort & Spa - All Inclusive?
Yes, there are 4 onsite restaurants.
What's the area around Dreams Cozumel Cape Resort & Spa - All Inclusive like?
Dreams Cozumel Cape Resort & Spa - All Inclusive is a short 4-minute walk from Paradise Beach and 20 minutes' walk from Mr. Sancho's Beach Club.

Reviews

7.6

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Alejandro C, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy buena
MARÍA MAGDALENA, 4-night trip
Verified Hotels.com guest review

4/10 Fair

David, 3-night trip
Verified Hotels.com guest review

6/10 Good

The island is beautiful, the check in and check out were very smooth.
NICOLAS LAURENCIO RIVERA, 7-night family trip
Verified Expedia guest review

6/10 Good

Very limited selection at buffets. Cleanliness of resort, specifically restrooms, was sub par. Both the safe and the in room scale did not work. Doors to hotel room didn’t close correctly.
Elton Veliz, 4-night romance trip
Verified Expedia guest review

6/10 Good

We loved snorkeling from the beach every day. There were a lot of sea creatures to discover. The grounds were nice, but certainly not immaculate. There was trash that was outside of rooms in the grass that was never disposed of despite being brought to the resorts attention. We got suckered into a high-pressure sales pitch that was pitched to us as only an advertisement for the other Hyatt hotels and resorts. This advertisement was only supposed to be 90 minutes…150 minutes later, we finally got out of it with the gifts they promised…won’t do that again! We should’ve known better, but we trusted that the concierge was being honest with us.
Marie, 7-night family trip
Verified Expedia guest review

2/10 Poor

Our first room was bug infested and not the cleanest
Rachel Lauren, 7-night family trip
Verified Expedia guest review

4/10 Fair

Lots of trash next to breezeway outside our room, staff acted put out when ordering a drink, couldn’t get a coke for breakfast because bar wasn’t opened yet, very rocky at edge of water, food not covered on buffet bar, birds were eating on it
Susan, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Erica, 6-night trip
Verified Expedia guest review

8/10 Very Good

Fun
Amanda, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great place!
Melissa, 5-night family trip
Verified Expedia guest review

2/10 Poor

We showed up on Wednesday to celebrate my daughters 18th birthday. The staff took out passports to confirm identify and noted information down. They were nice when they greeted us. We were informed our original room was not available until the next day so we were put in a room with one bed instead of two. We asked for extra towels the next day and after 2 1/2 hrs I called again because they didn’t show up. An hour later they still didn’t show up. By then we decided to go out into the pool area and I went to the lobby to let them know. They advised us our original room would be ready at 3pm that day. I let it go and decided to enjoy the beach. There were so many nats at the pool area that our drinks would end up with them floating around. Our swim up had so many bats floating in the water that we would come out with them on us. The lobby guys who provided rides to the other resorts were very sweet and we did enjoy their service. But lobby staff at the adjoining resorts, like Sunscape and secrets would never acknowledge or greet you. I took my daughter on Sunday after her 18th birthday to secrets and they questioned her age. I told them I could show them her passport and that our resort “dreams” was advised she would be 18 and even told us we could go to Secret (an all adult) resort on Saturday. They allowed us to eat there Sunday but then Monday we returned and they asked for her ID because our receptionists reported that we never provided her with this information.
Xinia Rebecca, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We love staying at Dreams Cozumel because the staff are all wonderful! They make you feel like home away from home in paradise. We especially enjoyed Miguel at the pools, Jonathan at the bars, Julio in the World Cafe and Gloria who made delicious omelets each day! We also ventured over to Secrets and Sunscape since it’s included for meals and activities. Mily at the Sunscaoe front desk was so helpful!
Katelyn, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was awesome all around except the beach wasn’t kept clean from all the seaweed washing up on the beach. Time of year I guess and hurricane season.
Michel, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exelente limpieza y calidad en las habitaciones amabilidad de todo el personal el hotel te da muchas opciones de comida y actividades al cobinarlo con los otros 2 hoteles que puedes visitar. Muy recomendado
ARMANDO, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Amauri, 3-night trip
Verified Expedia guest review

8/10 Very Good

Staff is amazing and very helpful. The rooms are good sized and cleaning staff did a great job, though refilling the mini fridge was spotty.
Michael John, 7-night trip
Verified Expedia guest review

4/10 Fair

Kathryn Rebecca, 4-night trip
Verified Expedia guest review

4/10 Fair

Brian, 4-night trip
Verified Travelocity guest review

4/10 Fair

They did not attempt to clean the seaweed which brought an abundance of flies and smell. Very limited dining. Housekeeping was great and servers were very nice.
Brian, 4-night family trip
Verified Travelocity guest review

2/10 Poor

Electricity was off cutting off for days Air conditioning was dripping all over the floor Humidity so bad that the entire floor was wet and the mirror was foggy so my lady could not do her make up Food was not good Safe was malfunctioning Taxi were expensive
Jeff, 4-night romance trip
Verified Expedia guest review

4/10 Fair

This trip was not at all what we expected. First of all, we asked and searched exclusively ADULT ONLY properties. So go end up in a family resort by the kiddie pool was baffling. On top of having a room on the 3rd level with no elevator. Literally 46 steps to the stairs from ground to 3rd floor. There was an adjoining room and the door between rooms wouldn’t lock from my side. After calling and going to office multiple times, they never came to fix the lock. A/C hadn’t been on in room and it took over 24hrs to cool room to tolerable temperatures. The food was disgusting. The only thing that was edible was the breakfast where you order, not the buffet. We agreed to go to breakfast for 90 min w/ the site rep and told we would receive $350 resort funds to be spent on site. Sein took us to Sunscape and connected us with Benjamin that took us to breakfast. Multiple times they both said 90 minutes and $350. Sein was great! Benjamin was amazing! The last person they sent to our table to supposedly give us the promised $350 to spend on-site was a woman that was rude, condescending, pushy and inappropriate. To then realize next day when paying at the spa the funds we were supposed to have received for 90 minutes of our time was shorted by $100…priceless! The spa receptionist counted it twice and we confirmed $250 not the promised and agreed upon $350. Which meant we still had to pay out of pocket for scheduled services after giving up 2.5 hours of our time.
Crystal, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

The majority of the staff I encountered were very polite and helpful. Awesome, actually. When we arrived it took over an hour and a half past our check in for me to get my room. Most of the meals I had were not very good: poor execution and flavor. There were two restaurants that had meals we enjoyed overall. Rm Service lunch/dinner menu was hit or miss. One day adequate, the next day terrible. Rm Service breakfast was good though. I did not care for the buffet options at any of the three connected resorts. The room I booked was cute and clean overall. But I noticed the bed pillows had hair in the pillowcases that was clearly not my own. But that was fixed once I requested a sheet change. My room was over the main kid pool. We thought we booked adults only. I needed a cart to travel across the properties due to an injury I’m still recovering from. There were no carts one day so I was forced to walk across three resorts with a cane. A kind staff member offered to push me in a wheelchair one time but I was almost to my destination so I declined. The spa was amazing! It’s totally worth it. The hydrotherapy and massage therapists were great. I’d do another spa day again. One frustrating part of our trip was a sales woman in the vacation booking office who was condescending and rude. We expressed that we were ready to go as the session was much longer than expected. That one incident soured me to coming back to this location even though most of the staff were lovely.
Nichole, 3-night family trip
Verified Expedia guest review

6/10 Good

Erika, 7-night trip
Verified Expedia guest review

2/10 Poor

Just don’t do it. Horrible experience for me and the 6 other rooms in our party. Every time we went to the lobby area there were also other people complaining. Too many things to list here. Horrible customer service. None of their operator phone numbers work. Plumbing is all trash. And the food is nasty and cheap at every location. There’s nothing nearby so you’re stuck there too. Stay somewhere else.
Fredrick, 5-night family trip
Verified Expedia guest review