Fairmont Mayakoba , Playa del Carmen: Info, Photos, Reviews

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Playa del Carmen beachfront hotel with golf course, spa

Choose dates to view prices

Dates

December 2024

January 2025

5 outdoor pools, pool umbrellas, pool loungers

Couples treatment room(s), sauna, steam room, body treatments

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Airport transfer

Connecting rooms available

Electric vehicle charging point

Main amenities (12)

Daily housekeeping
Golf course
On the beach
8 restaurants and 3 bars/lounges
Full-service spa
5 outdoor pools
Breakfast available
Free children's club
Free beach shuttle
24-hour fitness centre
Outdoor tennis court
Sauna

For families (6)

Free cots/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on-site
Connecting/adjoining rooms available

includes taxes & fees

23 Jan - 24 Jan 2025

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 21 of 21 rooms

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Beach Area Casita, Suite, 1 King Bed with Sofa bed, Canal View

Highlights

Furnished balcony or patio

Separate sitting area

Private pool

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

103 sq m
Canal view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Casita, Room, 2 Queen Beds, Canal View, Beachside

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

47 sq m
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Lagoon)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

Sleeps 6
1 King Bed and 2 Queen Beds

65-inch LED TV with satellite channels, TV, toys

Fairmont, Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

41 sq m
Sleeps 2
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

41 sq m
Sleeps 4
2 Queen Beds

Casita, Deluxe Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

43 sq m
Sleeps 2
1 King Bed

Casita, Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

45 sq m
Sleeps 4
2 Queen Beds

Casita, Signature Room, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

45 sq m
Canal view
Sleeps 2
1 King Bed

Casita, Signature Room, 2 Queen Beds, Non Smoking

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

47 sq m
Canal view
Sleeps 4
2 Queen Beds

Family Room, Connecting Rooms (Garden)

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

Sleeps 7
1 King Bed and 2 Queen Beds

Premium Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

100 sq m
Ocean view
Sleeps 3
1 King Bed

Casita, Suite, 1 King Bed, Non Smoking, Beachfront

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

89 sq m
Ocean view
Sleeps 4
1 King Bed

Casita, Signature Suite, Multiple Beds, Non Smoking, Canal View

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

47 sq m
Canal view
Sleeps 5
2 Queen Beds and 1 Double Sofa Bed

Casita, Signature Suite, 1 King Bed, Non Smoking

Highlights

Furnished balcony or patio

Separate sitting area

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Egyptian cotton bed sheets

85 sq m
Canal view
Sleeps 4
1 King Bed

Fairmont, Room, 2 Queen Beds, Non Smoking, Resort View

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

45 sq m
Resort view
Sleeps 4
2 Queen Beds

Fairmont, Room, 1 King Bed, Non Smoking, Resort View

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

41 sq m
Resort view
Sleeps 2
1 King Bed

Suite, 1 King Bed, Private Pool, Canal View (Bambu)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

172 sq m
Canal view
Sleeps 3
1 King Bed

Casita, Room, 1 King Bed, Canal View, Beachside

Highlights

Furnished balcony or patio

Air conditioning

Connecting rooms available

Free cots/infant beds

LED TV

Hypo-allergenic bedding

Ceiling fan

Egyptian cotton bed sheets

43 sq m
Canal view
Sleeps 2
1 King Bed

Presidential Suite, 1 King Bed (Camaleon)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Private plunge pool

Air conditioning

Connecting rooms available

205 sq m
Ocean view
Sleeps 7
1 King Bed

Presidential Suite, 1 King Bed (Tortuga)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

198 sq m
Canal view
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking (Coral)

Highlights

Furnished balcony or patio

Separate dining area

Separate sitting area

Private plunge pool

Air conditioning

Connecting rooms available

Free cots/infant beds

Full-sized fridge/freezer

139 sq m
Canal view
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Pet-friendly

Free parking

includes taxes & fees

6 Jan - 7 Jan 2025

About the area

Ctra Federal Cancun - Playa Del Carmen, K, Playa del Carmen, QROO, 77710

What's nearby

El Camaleón Mayakoba Golf Course - 2 min walk - 0.2 km
Gran Coyote Golf - 6 min drive - 4.4 km
Playa Xcalacoco - 9 min drive - 6.3 km
Tres Rios Ecopark - 9 min drive - 5.1 km
Quinta Avenida - 11 min drive - 9.4 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 35 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.7 miles/22 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Free beach shuttle

Restaurants

‪Restaurante Hacienda - ‬9 min drive
‪Cafe Antoinette - ‬5 min walk
‪Buffet Riviera - ‬9 min drive
‪La Copa - ‬8 min drive
‪Coco Café - ‬8 min drive

About this property

Fairmont Mayakoba

At Fairmont Mayakoba , you can spend time at the beach enjoying free cabanas, beach umbrellas and yoga, plus you'll be within a 15-minute drive of Maroma Beach. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. La Cantina, one of 8 restaurants, offers a beachfront location, and serves lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Fairmont Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Room service during certain hours (limited menu)

Languages

English, French, Italian, Portuguese, Spanish

At a glance

Hotel size

401 rooms
Arranged over 3 floors

Arriving/Leaving

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

Babysitting*
Free children's club

Pets

Pets allowed (dogs only, up to 11 kg per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available

Internet

Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

Free on-site self-parking
Free on-site valet parking
Electric vehicle charging point on site

Transfers

Airport shuttle on request (available 24 hours a day)*

Off-site

Area shuttle*
Free beach shuttle

Other information

Smoke-free property

Property amenities

Food and drink

Full breakfast (surcharge) each morning 7:00 AM–11:30 AM
8 restaurants
3 bars/lounges
Poolside bar
Swim-up bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser

Travelling with children

Free children's club
Children's pool
Water slide
Playground
Childcare in room (surcharge)
Local/corner shop
Children's menu
Children's games
Toys
Beach toys
Pool toys
Art supplies
Children's books
Changing table
Bed rails

What to do

On the beach
Free beach shuttle
Tennis lessons
Beach yoga
Fitness classes
Pilates classes
Beach volleyball
Racquetball/squash
Archery
Ecotours
Golf lessons
Hiking/biking trails
Kayaking
Sailing
Snorkelling
Surfing/body boarding
Windsurfing
Golfing nearby
Hiking/biking trails nearby
Windsurfing nearby

Working away

Business centre
Meeting rooms
Computer station
Conference centre (40000 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Free beach shuttle
Free bike hire
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
Piano
24-hour fitness centre
Golf course on-site
Golf driving range on-site
5 outdoor pools
Full-service spa
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Water slide
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Reception hall

Accessibility

Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Room amenities

Be entertained

65-inch LED TV
Premium satellite channels
Streaming services
Films for purchase

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down duvet
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed

What to enjoy

Furnished balcony/patio

Freshen up

Private bathroom
Deep-soaking bath
Separate bath and shower
Rainfall shower heads
Designer toiletries
Hairdryer
Towels

Stay connected

Desk
Free newspapers
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only

Special features

Spa

The on-site spa has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

La Cantina – This beachfront theme restaurant serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Tauro Steakhouse – This steakhouse only serves dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

La Laguna – This poolside theme restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Ki Beach Bar & Korean BBQ – Overlooking the ocean, this theme restaurant only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Hix Bar & Lobby Lounge – Overlooking the garden, this sushi bar specialises in sushi and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:

Resort fee: USD 35.00 per person, per night

Resort fee inclusions:

Additional inclusions
Beach access
Beach loungers
Beach towels
Concierge service
Fitness/yoga classes
Housekeeping
In-room bottled water
In-room coffee
In-room safe
Pool access
Sporting facilities or equipment

Optional extras

Full breakfast is offered for an extra charge of approximately USD 25 to 32 per person
Airport shuttle service is offered for an extra charge of USD 256 per vehicle (return)
Local area shuttle service is offered for an extra charge

Children & extra beds

In-room babysitting is available for an extra charge
Rollaway beds are available for USD 55.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night

Pool, spa, & gym (if applicable)

Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property uses a grey water recycling system.

Guests can rest easy knowing that there's a security system and window guards on-site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests booking connecting rooms are advised to contact the hotel regarding availability and high-demand period fees using the information on the booking confirmation.

Also known as

Fairmont Mayakoba

Fairmont Mayakoba Hotel

Fairmont Mayakoba Hotel Playa del Carmen

Fairmont Mayakoba Playa del Carmen

Mayakoba Fairmont

Fairmont Hotel Playa Del Carmen

Fairmont Mayakoba Riviera Maya/Playa Del Carmen, Mexico

Fairmont Playa Del Carmen

Playa Del Carmen Fairmont

Fairmont Mayakoba Resort Playa del Carmen

Fairmont Mayakoba l Carmen

Frequently asked questions

Does Fairmont Mayakoba offer free cancellation for a full refund?

Yes, Fairmont Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont Mayakoba ?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Fairmont Mayakoba ?

Yes, dogs are welcome, with a maximum weight of 11 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont Mayakoba ?

Yes, there's free self and valet parking. Electric car charging is available.

Is an airport shuttle service offered by Fairmont Mayakoba ?

Yes, an airport shuttle is available. The charge is USD 256 per vehicle return.

What are the check-in and check-out times at Fairmont Mayakoba ?

Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Fairmont Mayakoba ?

No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min drive) is nearby.

What is there to do at Fairmont Mayakoba and nearby?

Have fun with on-site activities such as kayaking, sailing and windsurfing, and practise your swing at the golf course. Additional recreation on-site includes fitness classes, ecotours and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Fairmont Mayakoba also has 3 bars, a water slide and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.

Are there restaurants at or near Fairmont Mayakoba ?

Yes, there are 8 on-site restaurants, featuring al fresco dining, Mexican cuisine and garden views.

Does Fairmont Mayakoba have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does Fairmont Mayakoba have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Fairmont Mayakoba like?

Fairmont Mayakoba is located a short 2-minute walk from El Camaleón Mayakoba Golf Course.

Fairmont Mayakoba Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness