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citizenM London Victoria Station

4.0 star property
Property with restaurant, near Buckingham Palace

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM London Victoria Station

Exterior
Point of interest
Property amenity
Interior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant
Main amenities
  • 226 smoke-free guestrooms
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The price is £107
includes taxes & fees
5 Jan - 6 Jan

Room options

View all photos for King Room, 1 King Bed

King Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

King Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Blackout curtains
Premium bedding
Pillow-top bed
Rainfall showerhead
Hydromassage showerhead
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Fan
Blackout curtains
Premium bedding
Rainfall showerhead
Hydromassage showerhead
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Riu Plaza London Victoria

Free breakfast
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1823)
The price is £119
includes taxes & fees
6 Jan - 7 Jan
Hotel Riu Plaza London Victoria
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About the area

Map
292 VAUXHALL BRIDGE ROAD, London, England, SW1V 1AE

What's nearby

  • Victoria Station Travel Information Centre - 4 min walk
  • Buckingham Palace - 11 min walk
  • Big Ben - 20 min walk
  • Trafalgar Square - 5 min drive
  • Piccadilly Circus - 6 min drive

Getting around

  • Heathrow Airport (LHR) - 43 min drive
  • London (LCY-London City) - 44 min drive
  • London (LTN-Luton) - 71 min drive
  • London (STN-Stansted) - 76 min drive
  • Gatwick Airport (LGW) - 82 min drive
  • London (SEN-Southend) - 86 min drive
  • London Victoria Station - 3 min walk
  • London (ZEP-Victoria Train Station) - 3 min walk
  • Vauxhall Station - 20 min walk
  • Victoria Underground Station - 3 min walk
  • St. James's Park Underground Station - 10 min walk
  • Pimlico Underground Station - 12 min walk

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Hermanos Colombian Coffee Roasters - ‬3 min walk
  • ‪Itsu - ‬3 min walk
  • ‪The Willow Walk - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk

About this property

citizenM London Victoria Station

CitizenM London Victoria Station offers a great location, putting you within a 15-minute walk of Victoria Station Travel Information Centre and Buckingham Palace. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit CanteenM, which serves breakfast, lunch and dinner. Nice touches such as iPads, iPod docks and pillowtop beds with premium bedding are offered in all rooms. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: Victoria Underground Station is 3 minutes and St. James's Park Underground Station is 10 minutes.

Languages

English

At a glance

DONE

Hotel size

    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an access code
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2022
  • Safe-deposit box at front desk
  • Television in common areas
  • Communal living room
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lowered plug sockets in bathroom
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – This bar specialises in vegetarian cuisine and only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 20 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

London Victoria Station
Citizenm London Victoria
citizenM London Victoria Station Hotel
citizenM London Victoria Station London
citizenM London Victoria Station Hotel London

Frequently asked questions

Does citizenM London Victoria Station offer free cancellation for a full refund?
Yes, citizenM London Victoria Station does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM London Victoria Station?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM London Victoria Station?
Sorry, there's no on-site parking at citizenM London Victoria Station.
What are the check-in and check-out times at citizenM London Victoria Station?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Are there restaurants at or near citizenM London Victoria Station?
Yes, CanteenM offers vegetarian cuisine.
What's the area around citizenM London Victoria Station like?
CitizenM London Victoria Station is in London City Centre, a short 3-minute walk from Victoria Underground Station and 11 minutes' walk from Buckingham Palace. Travellers say that the area is walkable and good for families.

citizenM London Victoria Station Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel for seeing Hamilton
Great place to stay if you're seeing a show around victoria (Hamilton or wicked). Loved the modern look. Really comfy. We enjoyed controlling the room from the tablet. The only one little issue is having to fiddle with the lights on the tablet if you need to go to the toilet in the middle of the night. Lots of other light fixtures also had physical switches. The toilet could probably do with one too. Sorry if there was and we missed it.
Katherine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andreas, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lizzie M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clare, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaitlyn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kaitlyn, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Serge, 2-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Isabelle, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

michala, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel in a great location
Excellent location, clean hotel, nice rooms and friendly staff, would recommend!
Paul, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

London
Perfect for what we needed. The room Was a little small but it was clean and had everything. A short walk to Buckingham Palace, Westminister Abbey, and close to Victoria subway.
Leo, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diego, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
The room was really fun and quite comfortable given how small it was. The hotel was clean and the staff was super friendly. The location was fantastic and very close to a lot of attractions including a couple theaters and just a short walk from Victoria station. I would definitely stay here again.
Madeline, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Location & Amazing Stuff
The location couldn’t have been better, with easy access to public transport. The staff truly made the experience special. They went above and beyond to ensure my stay was comfortable and enjoyable. They were always friendly, attentive, and professional. The room was clean, cozy, and well-equipped with everything I needed for a relaxing stay.
3-night trip
Verified Hotels.com guest review

8/10 Very good

Great stay
The room was small but very cute!! Had a lovely view of the city. Also if you like watching tv it was so hard to watch actual channels but other than that it was a great stay. Service could’ve been better at the bar in the lobby as well. Also close to everything still.
Nichole, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful location
Excellent choice for safe, clean stay near Victoria Station and Victoria Coach Station. Highly recommend!
Carolyn S, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
Service was excellent, friendly, and very helpful. I had never been to a hotel where the staff seemed so genuinely happy to be there until I stayed here. The location was perfect- super walkable, safe, and easily accessible to Victoria station. The food in the restaurant was excellent for breakfast and lunch, and the lobby “living room,” was so comfortable to sit in. I will definitely be looking for more citizenM locations for future travel plans.
Hannah, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I don't recommend
I was not happy with the room. Extremely tiny. Smaller than an inside cabin on a ship. I think the electronic capabilities were cutesy and overdone. The bathroom has only frosted glass around it and very tiny. The long bed is placed against the window and since the temperature was freezing outside made that side of the bed very cold. Also, I had to climb over my husband everytime I needed to use the bathroom which woke home up. Not a smart layout at all. We are both small people so I would Not recommend this hotel for anyone large. The property is very clean and lobby is nice. The location is good near theaters & Buckingham Palace. The staff was definitely nice and helpful.
Rose F Fisher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

No, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A new kind of hotel
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The future
Absolutely brilliant , this is the future shame no kettle
Burton, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool & comfortable
Very new-looking, spotlessly clean (watch out for the robot vacuuming the corridors), big comfy bed with high quality bedding, decent shower. Very compact, made good use of available space - but some may prefer not to have the bed touching the wall on 3 sides. Good location, friendly staff & cool lounge/cafe/bar area. Would stay again.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location, service, comfort was spot on
Superb in every way
Stewart, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anoushka, 2-night trip
Verified Hotels.com guest review