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Banyan Tree Mayakoba

5.0 star property
Upmarket beachfront hotel with golf course, near El Camaleón Mayakoba Golf Course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Reception
Exterior
Oceanfront Balcony Pool Suite | Premium bedding, down duvets, minibar, in-room safe
Exterior
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Non-smoking
    Non-smoking
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • Golf course
  • Restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is £652
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Harmony Three-Bedroom Beachfront Pool

Harmony Three-Bedroom Beachfront Pool | Beach/ocean view

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Villa

Three-Bedroom Family Villa | View from room

Three-Bedroom Family Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 254.5 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Serenity Two Bedroom Pool Villa

View from room

Serenity Two Bedroom Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 512.4 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Harmony Two-Bedroom Lagoon Pool Villa

Harmony Two-Bedroom Lagoon Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Three-Bedroom Family Residence

Three-Bedroom Family Residence | Premium bedding, down duvets, minibar, in-room safe

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Beachfront Terrace Pool Suite

Beachfront Terrace Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -King

Beachfront Lanai Pool Suite -King | Premium bedding, down duvets, minibar, in-room safe

Beachfront Lanai Pool Suite -King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 294.2 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Pool Villa

Serenity Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Serenity Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oceanfront Veranda Pool Suite - Queen

Oceanfront Veranda Pool Suite - Queen | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Veranda Pool Suite - King

Oceanfront Veranda Pool Suite - King | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Veranda Pool Suite - King

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon & Sunset Rooftop Pool Villa

Lagoon & Sunset Rooftop Pool Villa | View from room

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Lanai Pool Suite -Queen

View from room

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 294.2 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Oceanfront Balcony Pool Suite

Oceanfront Balcony Pool Suite | Premium bedding, down duvets, minibar, in-room safe

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Wellbeing Sanctuary Pool Villa - King

Wellbeing Sanctuary Pool Villa - King | Premium bedding, down duvets, minibar, in-room safe

Wellbeing Sanctuary Pool Villa - King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bliss Pool Villa

Bliss Pool Villa | Premium bedding, down duvets, minibar, in-room safe

Bliss Pool Villa

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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9.2 out of 10, Wonderful, (1030)
The price is £221
includes taxes & fees
1 Dec - 2 Dec
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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.1 km
  • Playa Xcalacoco - 8 min drive - 6.1 km
  • Gran Coyote Golf - 9 min drive - 5.2 km
  • Tres Rios Ecopark - 9 min drive - 5.8 km
  • Quinta Avenida - 13 min drive - 10.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.5 miles/21.7 km
  • Area shuttle

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course and a free kid's club. Fellow travellers love the helpful staff.

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 161 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 1 AM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free secured on-site valet parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • Private dining
  • Private picnics
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Yoga classes
  • Archery
  • Ecotours
  • Golf lessons
  • Golfing
  • Hiking/biking trails
  • Kayaking
  • Sailing
  • Boat tours
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space (3310 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Golf caddy on-site
  • Golf cart on-site
  • Golf clubs on-site
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • Golf course on-site
  • 2 outdoor pools
  • Designer shops on-site
  • Full-service spa
  • Golf clubhouse on-site
  • Golf pro shop on-site
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine-tasting room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch Smart TV
  • Digital TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors
  • Recycling

Special features

Spa

The on-site spa has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Dining

Sands Beach Club – Overlooking the ocean, this restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Cello – This restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Saffron – Overlooking the garden, this fine-dining restaurant specialises in Thai cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.61 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 56.8 for adults and USD 28.4 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 60 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba offer free cancellation for a full refund?
Yes, Banyan Tree Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Banyan Tree Mayakoba?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Banyan Tree Mayakoba?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banyan Tree Mayakoba?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Banyan Tree Mayakoba?
Check-in start time: 3 PM; check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Banyan Tree Mayakoba?
No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at Banyan Tree Mayakoba and nearby?
Have fun with on-site activities such as kayaking, sailing and archery, and practise your swing at the golf course. Additional recreation on-site includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Mayakoba also has 3 bars, a private beach and a 24-hour fitness centre, as well as a sauna, a picnic area and a garden.
Are there restaurants at or near Banyan Tree Mayakoba?
Yes, Sands Beach Club offers al fresco dining, international cuisine and garden views.
Does Banyan Tree Mayakoba have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Banyan Tree Mayakoba like?
Banyan Tree Mayakoba is located on the waterfront. Popular attractions include Maroma Beach, which is 13 minutes away by car.

Banyan Tree Mayakoba Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Exceptional

bobby, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

mario, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Patrick, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

You are so close to nature it’s awesome!!
MIGUEL, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place to be!
Hiromi, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

.
marc, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cant wait to come again!
Benny, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Matthew Thomas, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Kevin, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
Daniel, 3-night family trip
Verified Expedia guest review

8/10 Very good

It was relaxing. On our last night there was a knock on our inside villa door and we saw a flashlight shine under the door. The front desk said that they would check the cameras, but I would have felt better if security would have checked on us.
Felica, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
Robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property
Celeste, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Olaitan, 3-night trip
Verified Expedia guest review

8/10 Very good

Overall okay
Marico, 4-night trip
Verified Expedia guest review

10/10 Exceptional

10/10 will be back. This is a perfect place for either couples who want intimate and quiet, or kids!
Sergenia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gloria, 4-night trip
Verified Expedia guest review

8/10 Very good

Neelu, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The accommodations were amazing. We loved our villa. Our concierge, Paulina, was always checking in to make sure we had everything we needed. The staff weee always trying to please, even if they messed up or were taking too long. They were trying. We were a bit shocked at how much all the food and drinks cost. It was quite high for the quality received. The beach seemed to be somewhat destroyed from some storms but they had some blockades to control the waves.
Joanna, 5-night family trip
Verified Expedia guest review

2/10 Poor

Jenne, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buena habitación y excelente servicio
Carlos, 4-night family trip
Verified Expedia guest review

8/10 Very good

This was our 2nd stay at the Banyan tree. We love the location and hotel. Service however is not good unless you complain. The service at the restaurants, especially at the beach restaurant, is lacking and food takes forever to receive. Be sure to pick a package that includes breakfast as it is a fortune otherwise.
Kari, 3-night romance trip
Verified Expedia guest review