Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Kantenah beachfront property with free water park, spa

Choose dates to view prices

Thu 20 Nov
Fri 21 Nov
November 2025
20
December 2025
On the sun-kissed shores of Akumal Beach, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive is a haven for relaxation. Enjoy free full breakfast, unwind at one of 6 outdoor pools or treat yourself to a massage at the onsite spa. With in-room WiFi and multilingual staff on hand, guests can fully indulge in this all-inclusive retreat.
VIP Access
Wonderful

Popular amenities

  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 15 restaurants and 2 beach bars
  • 18 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 6 outdoor pools
  • Free water park
  • Free children's club
  • 24-hour fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Private hot tub
£283
includes taxes & fees
1 Dec - 2 Dec

Why we love this property

Private beach paradise
Seamless seaside luxury awaits at this all-inclusive retreat. White sand beaches, beachside massages, and two beach bars create an idyllic coastal escape.
Pool paradise awaits
This all-inclusive luxury property boasts 6 outdoor pools, a free water park, and a children's pool. Cool off at 3 swim-up bars or race down the waterslide.
Spa day sanctuary
A full-service spa offers body scrubs, facials, and manicures on a daily basis. The private indoor hot tub, sauna, and steam room elevate relaxation.

Room options

Showing 4 of 4 rooms
Combined shower/bathtub, jetted bath, rainfall showerhead
Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Junior Suite Rooftop Private Pool (Up to 2 kids FREE under 17years)

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 52 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | Garden view
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Junior Suite Garden View (Up to 2 kids FREE under 17years)

Good

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Combined shower/bathtub, jetted bath, rainfall showerhead
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | Balcony view
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years) | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Junior Suite Swim-up (Up to 2 kids FREE under 17 years)

Exceptional

Highlights

Furnished balcony
Individually decorated
Private pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed
Family Selection Suite Beachfront | Balcony view
Family Selection Suite Beachfront | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Suite Beachfront | 1 bedroom, free minibar, in-room safe, individually decorated
Family Selection Suite Beachfront | 1 bedroom, free minibar, in-room safe, individually decorated

Family Selection Suite Beachfront

Highlights

Furnished balcony
Individually decorated
Private indoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Separate bedroom
  • 103 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Crta Federal Chetumal-Puerto Juarez, Km. 259-100 Predio 1, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive - 7.5 km
  • Cenote Cristalino - 7 min drive - 7.8 km
  • Ecopark Kantun Chi - 7 min drive - 8.5 km
  • Xpu-ha Beach - 8 min drive - 7.8 km
  • Akumal Beach - 8 min drive - 7.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 23.6 miles/38.1 km

Restaurants

  • ‪Xtra Time Sport Bar - ‬1 min walk
  • ‪Lobby Bar White Sand - ‬9 min walk
  • ‪La Hacienda - ‬1 min drive
  • ‪Aurum (Lobby Bar) - ‬7 min walk
  • ‪Helios Restaurant - ‬4 min drive

About this property

Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive

Putting you within a 10-minute drive of Puerto Aventuras Marina, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages and volleyball. There's plenty of fun with the 6 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. The Nest, one of 15 restaurants, serves breakfast and dinner. Other highlights at this luxurious property include 2 beach bars, a free kid's club and a 24-hour fitness centre. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

At a glance

Hotel size

    • 170 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

    • Free uncovered on-site valet parking

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–11:00 AM
  • 15 restaurants
  • 18 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • Coffee shop
  • Private dining
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Children's games

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Archery
  • Mini golf
  • Segway hire/tours
  • Kayaking
  • Evening entertainment
  • Pool table
  • Access to nearby outdoor pool
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas
  • Segway hire/tours

Facilities

  • 4 buildings/towers
  • Built in 2002
  • ATM/banking
  • Garden
  • Terrace
  • Communal living room
  • 24-hour fitness centre
  • 6 outdoor pools
  • Free water park
  • Full-service spa
  • Water slide
  • Banquet hall

Accessibility

  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Well-lit path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Private indoor hot tub
  • Furnished balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Jetted
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free long-distance and local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Nest – This restaurant serves breakfast and dinner.
Es Niu Pool Bar – On-site bar. Open daily.
La Hacienda – This family restaurant serves breakfast, lunch, dinner and light fare. Open daily.
El Dorado – This fine-dining restaurant only serves dinner. Reservations are required. Open daily.
Portofino – This family restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: MXN 34 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Also known as

Family Selection At Grand Palladium Kantenah Resort Spa

Frequently asked questions

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive offer free cancellation for a full refund?

Yes, Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 6 outdoor pools and a children's pool.

Are pets allowed at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive and nearby?

Have fun with on-site activities such as kayaking, archery and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, basketball and Pilates. Indulge in a treatment at the spa and enjoy a swim in one of the 6 outdoor swimming pools. Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive also has 3 swim-up bars, a private beach and a water slide, as well as a 24-hour fitness centre, private indoor hot tubs and a garden.

Are there restaurants at or near Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive?

Yes, there are 15 on-site restaurants, featuring Italian cuisine.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub and a jetted bath.

Does Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

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Family Selection At Grand Palladium Kantenah Resort & Spa - All Inclusive Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.2

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The pools were clean, well-maintained, and offered a variety of options for all ages, including a family-friendly pool and a quieter adult-only pool. (24 reviews)
  • The beach was beautiful, with soft sand, coral, and fish, and offered a variety of activities and relaxation options. (17 reviews)
  • The breakfast options, particularly at The Nest buffet, were highly praised for their variety and quality. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

BeachService staffFoodRoomChildrenRestaurantBuffetsDrinksEntertainment

10/10 Exceptional

Best choice for a family trip
oscar, 5-night trip

10/10 Exceptional

Loved everything about our trip.
Joshua, 5-night trip

10/10 Exceptional

Great hotel

Amazing stay Stayed in Villa 40 swim up suit Brilliant room lots of space Food was great Service was also great Cant wait.to go back Special shout to iur 3 concierge in Villa 40 for looking after us and making our stay so special
A, 7-night trip

10/10 Exceptional

Family friendly great staff
Omar, 2-night trip

10/10 Exceptional

This place is for all families very clean and safe- the staff excellent and exceptional- my seven year old daughter had the best time at this resort!! We will definitely be back to visit!
Beautiful Flamingos
Restaurants, Bars, & Buffets
Walk out pools, clean grounds
Restaurants, shops, reception
Regina, 4-night trip

10/10 Exceptional

Great place.
KAMIL, 7-night trip

10/10 Exceptional

Butler service was amazing. Hotel grounds are amazing. Restaurants were great. Staff are awesome
Daniel, 6-night trip

10/10 Exceptional

Great resort!
Ana, 6-night trip

10/10 Exceptional

Very beautiful resort would definitely recommend
Lety, 4-night trip

10/10 Exceptional

Beautiful jungle setting on the beach. Outstanding service.
Jennifer, 7-night trip

10/10 Exceptional

This was our best vacation, the resort, the staff, the food, the pools, the room, butler service was all five star.
Deanna, 8-night trip

10/10 Exceptional

Wonderful resort with amazing staff and very well maintained property
Parsa, 7-night trip

10/10 Exceptional

Wonderful time here! We loved our family butler Abraham, he was awesome!!
shannon, 6-night trip

10/10 Exceptional

It’s a very large hotel with facilities that aren’t new but are in very good condition. There’s some wear and tear, but it’s normal for its age and the high guest traffic. The staff is very attentive and helpful. We had the chance to stay in one of the villas with butler service, and that was a huge plus because they truly assist with everything! One point to consider: the restaurant by the pool is open-air, and many animals such as birds and coatis enter it. This is somewhat unsanitary since they climb onto tables to eat leftover food, and the staff has limited ability to keep them away. There are also placemats placed on the tables that are never changed and are rarely, if ever, cleaned — which, combined with the presence of those animals, could pose a health risk. If you’re traveling with children, I think this is one of the best options you can find in the area, as the hotel is not only designed but also operated to ensure kids have a great time. It offers excellent facilities for them, such as a swimming pool, a water park, and a lovely kids’ club, as well as multiple well-organized activities.
oscar, 1-night trip

10/10 Exceptional

Had an amazing time with our family. The only feedback - we booked a family selection room with a swimup pool. It would be nice if there was some privacy separation between the pool of our neighbors. We had instances where our neighbors were in front of our pool area, basically viewing inside of our room. Other than that, everything was perfect.
Zohair, 4-night trip

10/10 Exceptional

Had a great stay. The butler services made everything seamless and easy.
Olivia, 6-night trip

10/10 Exceptional

We stayed with a party of 8, 4 adults and 4 children ranging in ages from 5-11. We really enjoyed the butler service as it made dinner reservations very easy compared to other resorts we have stayed at. The resort is big and has a lot to offer, service was great except at the beach buffett/restaurant. Overall great stay and would definitely come back again!
Christopher, 7-night trip

10/10 Exceptional

Staff and service at the hotel and restaurants were amazing. Beautiful Hotels, very clean and well maintained.
VICTOR, 10-night trip

10/10 Exceptional

Great proprty, especially the Family Selection.. Lots of entertainment and varity of things to do for adults and kids.
Amul, 7-night trip

10/10 Exceptional

Best place in the world.
Jongwoo, 7-night trip

8/10 Very good

Overall we really enjoyed everything about the Family selection as well all other areas at the Grand Palladium
Tara, 7-night trip

10/10 Exceptional

Service was amazing.
Heather Christine, 7-night trip

10/10 Exceptional

This is the best all inclusive resort we have been to. The Family Selection is the best family centric high end experience at this price point. They made us feel welcome, special, and at home every day. It was amazing.
Megan, 8-night trip

10/10 Exceptional

Amazing vacation with our kids. Great clean rooms, tons of baked in amenities including free room service. Great dining options. Loved out butlers Maximiliano and Abraham.
Michael, 7-night trip

10/10 Exceptional

The staff was nice.
Corey, 7-night trip