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TRS Yucatan Hotel - Adults Only - All Inclusive

5.0 star property
Kantenah beachfront property with spa and beach bar

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TRS Yucatan Hotel - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
3 outdoor pools, pool umbrellas, sun loungers
Land view from property
Theater show
Suite Jacuzzi Terrace Poolside | Living area | 55-inch flat-screen TV with cable channels, TV, iPod dock
VIP Access

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Free breakfast
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 14 restaurants and 20 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is $540
includes taxes & fees
$446 per night
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite single use Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite single use Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 646 sq ft
  • Sleeps 1
  • 1 Double Bed OR 1 King Bed

View all photos for Romance Bungalow Single use by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow Single use by the lake

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 722 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Junior Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 786 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, blackout drapes

Junior Suite Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside Ocean View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 646 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, blackout drapes

Romance Bungalow by the lake

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 722 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Jacuzzi Terrace Poolside

Junior Suite Jacuzzi Terrace Poolside | Minibar, in-room safe, desk, blackout drapes

Junior Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 646 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, blackout drapes

Junior Suite Poolside

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Sofa bed
Blackout drapes/curtains
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Private Pool Garden View

Minibar, in-room safe, desk, blackout drapes

Suite Private Pool Garden View

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Garden View

Suite Garden View | Minibar, in-room safe, desk, blackout drapes

Suite Garden View

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite Private Pool Poolside

Minibar, in-room safe, desk, blackout drapes

Junior Suite Private Pool Poolside

Highlights

Furnished balcony
Private pool
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 786 sq ft
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Poolside

Highlights

Furnished balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite Jacuzzi Terrace Poolside

Minibar, in-room safe, desk, blackout drapes

Suite Jacuzzi Terrace Poolside

Highlights

Furnished balcony
Private outdoor spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Hair dryer
  • 807 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Exterior

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The price is $511
includes taxes & fees
$511 per night
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About the neighborhood

Map
Ctra Chetumal-Puerto Juarez Km, 256-100, Municipio Solidaridad, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 5 min drive - 7.4 km
  • Akumal Beach - 11 min drive - 10.6 km
  • Yal-ku Lagoon - 15 min drive - 12.8 km
  • Xel-Há Park - 15 min drive - 19.8 km
  • Half Moon Bay - 16 min drive - 12.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 67 min drive
  • Tulum Intl. Airport (TQO) - 73 min drive
  • Cozumel Intl. Airport (CZM) - 23.7 miles/38.2 km

Restaurants

  • ‪Xtra Time Sports Bar - ‬2 min walk
  • ‪Guacamayas Bar - ‬4 min drive
  • ‪Mezcal Lobby Bar - ‬6 min drive
  • ‪Beach Bbq - ‬3 min drive
  • ‪Lobby Bar White Sand - ‬5 min walk

About this property

TRS Yucatan Hotel - Adults Only - All Inclusive

Putting you within a 10-minute drive of Puerto Aventuras Marina, TRS Yucatan Hotel - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, beach massages, and volleyball. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Serving Argentinean cuisine, El Gaucho is one of 14 restaurants and 20 bars/lounges. Other highlights at this luxurious property include a beach bar, a fitness center, and a spa tub. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Soccer
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 454 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 14 restaurants
  • 20 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Racquetball/squash
  • Archery
  • Mini golf
  • Segway rentals/tours
  • Kayaking
  • Windsurfing
  • Evening entertainment
  • Shopping
  • Pool table
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Segway rentals/tours

Facilities

  • 4 buildings/towers
  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Handrails in stairways

Room amenities

Be entertained

  • IPod docking station
  • 55-inch flat-screen TV
  • Premium cable channels
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Zentropia has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

El Gaucho - This steakhouse specializes in Argentinean cuisine. Guests can enjoy drinks at the bar.
Tentazione - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
La Boheme - This restaurant specializes in French cuisine. Guests can enjoy drinks at the bar. Open daily.
Helios - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Facility access costs USD 35 per person, per day. Facilities include a sauna and a spa.
  • Guests under 18 years old are not allowed in the swimming pool or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.

Also known as

Palladium Yucatan Royal Suites
Royal Suites Palladium Yucatan
Royal Suites Yucatan Palladium Kantenah
Royal Suites Yucatan Palladium Resort
Royal Suites Yucatan Palladium Resort Kantenah
Royal Suites Yucatan Adults All Inclusive Kantenah
Royal Suites Yucatan Adults Kantenah
Royal Suites Yucatan Adults All Inclusive
Royal Suites Yucatan Adults
The Royal Suites Yucatan
TRS Yucatan Hotel Adults All Inclusive Kantenah
TRS Yucatan Hotel Adults All Inclusive
TRS Yucatan Adults All Inclusive Kantenah
TRS Yucatan Adults All Inclusive
The Royal Suites Yucatan Adults Only All Inclusive
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Adults Inclusive
Trs Yucatan Inclusive Kantenah
TRS Yucatan Hotel Adults Only All Inclusive
TRS Yucatan Hotel - Adults Only - All Inclusive Kantenah

Frequently asked questions

Does TRS Yucatan Hotel - Adults Only - All Inclusive offer free cancellation for a full refund?
Yes, TRS Yucatan Hotel - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 3 outdoor pools.
Are pets allowed at TRS Yucatan Hotel - Adults Only - All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at TRS Yucatan Hotel - Adults Only - All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at TRS Yucatan Hotel - Adults Only - All Inclusive and nearby?
Have fun with onsite activities like kayaking, windsurfing, and archery and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and Pilates. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 3 outdoor swimming pools. TRS Yucatan Hotel - Adults Only - All Inclusive also has 20 bars, a private beach, and a sauna, as well as a steam room and a garden.
Are there restaurants at or near TRS Yucatan Hotel - Adults Only - All Inclusive?
Yes, there are 14 onsite restaurants, featuring Argentinean cuisine.
Does TRS Yucatan Hotel - Adults Only - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Gabriel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Eladio emilio, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Alain, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Rebecca, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10 Recommend!
An amazing experience! Definitely go if your looking for a good balance of relaxation and fun activities. The staff was also very helpful and friendly. This resort had great drinks along with fun classes and group activities.
Deana, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Princess, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

10/10 everything
Hugo Angel, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

TRS staff was beyond wonderful, everyone seemed to enjoy their job and knew the ins and outs of the property. The staff made the trip, they continued to make sure we were having a good time and they constantly remembered my partners birthday and our names! We had an E butler which was great and you can order room service on the TV which was epic. The food was okay, but that’s to be expected in an all inclusive resort. The pool is wonderful and there are lots of activities, although there is no hot tub unless you go to the spa. The beach is RIGHT THERE but it is very rocky and the waves were crazy so we didn’t go in. I would recommend the property as it was relaxing and everyone was kind. The facilities were a little out dated but hey that’s every hotel!
Maytal, 4-night romance trip
Verified Expedia guest review

6/10 Good

This place was nice and the idea for a luxury experience is there but the execution just wasn’t top tier. Our tv in our room was malfunctioning from day 1 no one ever came to fix it after three complaints. The AC stopped working for 2 days and the humidity was unbearable. The food at many of the restaurants across the resort kept coming out cold and just wasn’t safe to eat. They don’t take food safety nearly as serious as other resorts I’ve been too. The drivers who transport you around were pretty snippy at times overall it’s a really nice place but the service could be a lot better. Our butler was amazing and really went out of her ways to compensate for some of the other hiccups. She decorate our room for my wife’s birthday, delivered complimentary champagne, decorated our tables at each restaurant I mean she was the best. Her name was Veronica and when I tell you she was the best I mean without her I would have probably left earlier . This place needs 10 more Veronica’s. Also there were men surrounding all of the beaches and pools trying to sell drugs which just seemed unsafe I think the management should stop these men from approaching guests it really made my wife uncomfortable. They weren’t aggressive but were constantly calling us from the pool or approaching offering vapes and drugs. This is a beautiful place but it needs updates and a refresh on customer service training. Also the membership pitch is really aggressive and should be handle better.
James, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food was fantastic.
Kathleen, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

I really felt at home at TRS. The entire staff were so kind and helpful. I thoroughly enjoyed my stay and I will definitely be back soon.
Jesse, 4-night trip
Verified Expedia guest review

10/10 Exceptional

TRS Yucatan is a 10/10 resort. The staff was amazing and so kind. They provided excellent customer service. There are so many options of food and restaurants to choose from. The resort is so big that we were not able to explore all of it in 4 days. We got the jacuzzi suite and our room was amazing. This resort is definitely worth the money. The entire resort is so luxurious and classy. I highly recommend this to anyone going to Tulum.
Khustaba, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Don't buy into the black wristband VIP experience Aug 2024 Worst resort stay l've ever had. Was charged for services never delivered. Reservations made at check in were not honored. When our resos were changed at the times of the events we had to pay more for upgrades. Butler service was non responsive, they supposedly worked until 11pm but were gone by 10:30. All communication is through What's App otherwise they don't care about your verbal requests. When bringing up the issues to supervisors Emilio and Miguel they promised us it would be fixed and they would make it right or compensate us. But when check out came they handed us a huge bill and refused to help us because of all of our problems. If you are hungry between 3-6pm don't bother eating at a restaurant they are all closed besides the bar and grill with l server and barely any seating or the small grill by the pool where food has been sitting out all day. Don't bother with the "Romantic Dinner" beachside. Bugs 6:53 53, TRS Yucatan Hotel and mosquitoes are so bad especially after it rains all day, then when we asked if they could bring us to an inside venue with our meal they agreed. When it was time to eat, they said they couldn't accommodate and sat us in the middle of a restaurant that looked like a cafeteria with the main menu and not our lobster and steak that we paid for in our VIP package. When it came time to check out everyone gave us a bill and said they wouldn't compensate us for all the distress.
Ryan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Sylvester, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Exceptional Stay! A Slice of Paradise! This was my second time visiting TRS Catan Hotel, but my first time traveling solo, and I felt very safe and well taken care of. I would definitely do it again! The property is simply stunning and meticulously maintained. Everything is always spotless, which truly adds to the luxury feel of the experience. The customer service is fantastic. The staff goes above and beyond to accommodate your every wish and need, showing incredible thoughtfulness in every detail, even placing your slippers by the bedside for turndown service. The drinks are always flowing, and the food is absolutely delicious. I highly recommend starting your day with breakfast at Ladalia and making reservations at the Japanese restaurant for dinner – just be sure to book early! The butlers are the cherry on top, always ready to assist and make your stay even more enjoyable. I love that there’s a cart service available to take you anywhere you need around the resort. The TRS section being adults-only is a fantastic feature, especially for those traveling without kids. It’s so nice to enjoy a peaceful environment with fellow adults. I have nothing but praise for this place. It’s truly fantastic, and I’m already thinking of making this an annual trip. Highly recommended!
Lawren, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was fantastic and the staff was very helpful
Gisella, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice area with everything you planing plus.
Jhonatan, 3-night trip
Verified CheapTickets guest review

4/10 Fair

I ordered a pool side floating breakfast that we did not eat because they food was horrible and I still had to pay for it
Maria Alicia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

So beautiful. Love it
Jeri, 4-night trip
Verified Expedia guest review

8/10 Very Good

Our butler carlos was great!
Mohammad Samie, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Belen and Israel made my stay amazing!!! Always happy to help and very fluent in English they helped me find a cable to charge my camera that I couldn’t believe they had on site! the TRS Yucatan hotel is 5/5 staff is great rooms are modern and clean, the pictures that are shown don’t do this place justice it’s a breath taking resort I will be making a more in depth video on how amazing this resort was one my quest to find the best resorts around the world!
Jeanluc, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excelente staff y muy friendly, el lugar es perfecto y todo nos encantó, mi esposo y yo celebramos nuestro aniversario y cada noche durante nuestra estancia había un bello detalle en nuestra habitación, nuestros butlers súper serviciales y muy atentos en todas nuestras peticiones, nos hicieron sentirnos como en casa lejos de casa!!! Totalmente recomendable!!!
Elva, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our first time staying at the TRS Hotel and it was amazing. From the moment we checked in until we checked out we had nothing but great service. Juan Pablo in the lobby was extremely helpful telling us about the resort and different services offered. He made us feel welcomed every time we walked to the lobby. Both of our mayordomos Cristian and Antonio were great throughout our entire stay. Everything in our room was excellent and we were so impressed with the cute details left by room service. Me and was wife would walk in to roses on the bed and fruit or chocolate covered strawberries after dinner. I also wanted to thank Fernanda from check in for setting up a beautiful table for me and my wife for when we watched the CHIC show. My wife loved it! We will definitely be back to TRS Yucatan! It was one of the best experiences we had on vacation! This is the best hotel for an adult getaway and will definitely recommend to all of our friends!
Alonso Frausto, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked that even though the property was big there was always shuttles to take you around the resort. We were treated very well at the TRS. Especially by our butlers Veronica and Eric. And our Expedia rep Fernanda. These 3 elevated our trip experience and really made it a memorable time for me and my group. TRS and their staff did an outstanding job.
Rochard, 4-night romance trip
Verified Expedia guest review

8/10 Very Good

Great property for my first ever vacation just like it has its upside it has its downside but is the bad side so much that I want come back absolutely not
Martell, 4-night romance trip
Verified Expedia guest review