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Villa del Palmar Cancun All Inclusive Beach Resort & Spa

4.5 star property
Punta Sam beachfront property with 6 restaurants, spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villa del Palmar Cancun All Inclusive Beach Resort & Spa

Exterior
Exterior
Lobby sitting area
Two Bedroom Loft- All Inclusive | View from room
Exterior
VIP Access

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 hot tubs
  • Free children's club
  • Fitness centre
  • Sauna
  • Free beach cabanas
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
The price is £391
includes taxes & fees
11 Jan - 12 Jan 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Two Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Murphy Bed

View all photos for One Bedroom - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

One Bedroom - All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for One Bedroom Ocean View- All Inclusive

View from room

One Bedroom Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Murphy Bed

View all photos for Deluxe 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean 2 Queen Beds - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 2 Queen Beds - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Suite Ocean View- All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Two Bedroom Suite Ocean View- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 157 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Murphy Bed

View all photos for Deluxe 1 King Bed - All Inclusive

Deluxe 1 King Bed - All Inclusive | Premium bedding, down duvets, free minibar, in-room safe

Deluxe 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean 1 King Bed - All Inclusive

Premium bedding, down duvets, free minibar, in-room safe

Deluxe Ocean 1 King Bed - All Inclusive

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
Free minibar items
Flat-screen TV
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Oceanfront- All Inclusive

Three Bedroom Oceanfront- All Inclusive | Terrace/patio

Three Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 430 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft- All Inclusive

Three Bedroom Loft- All Inclusive | Living area | 50-inch flat-screen TV with satellite channels, TV, MP3 dock

Three Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 325 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Oceanfront- All Inclusive

Two Bedroom Oceanfront- All Inclusive | Dining room

Two Bedroom Oceanfront- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
  • 253 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Queen Murphy Bed

View all photos for Two Bedroom Loft- All Inclusive

Two Bedroom Loft- All Inclusive | View from room

Two Bedroom Loft- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 205 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse- All Inclusive

Two Bedroom Penthouse- All Inclusive | Terrace/patio

Two Bedroom Penthouse- All Inclusive

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Full-sized fridge/freezer
  • 308 sq m
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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About the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 10 min walk
  • Punta Sam Beach - 10 min walk
  • Playa Mujeres Golf Club - 8 min drive
  • Isla Mujeres Ferry Terminal - 78 min drive
  • North Beach - 89 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Hiroshi Bar
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪Caprichos Villa del Palmar - ‬9 min walk
  • ‪Davinos - ‬8 min walk

About this property

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

At Villa del Palmar Cancun All Inclusive Beach Resort & Spa, you can spend time at the beach enjoying free cabanas, beach umbrellas and beach massages, plus you'll only be within a 10-minute drive of Ultramar Ferry Puerto Juárez. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and hydrotherapy. La Casona STK, one of 6 restaurants, serves dinner. Other highlights at this luxurious property include 5 bars/lounges, a free kid's club and a beach bar. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Languages

English, Spanish

At a glance

Hotel size

  • 415 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Supervised childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (2-device limit)

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Beach bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Beach yoga
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Scuba diving
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Adjacent to a golf course
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 50-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (2-device limit)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona STK – This steakhouse only serves dinner.
Davino Restaurant – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Open daily.
Zama Restaurant – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Open daily.
Legend – This sports bar specialises in Japanese cuisine and only serves dinner. Open daily.
Caprichos – This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system and window guards on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Villa Palmar Luxury Residences All Inclusive Playa Mujeres
Villa del Palmar Luxury Residences Condo
Villa del Palmar Luxury Residences Condo Playa Mujeres
Villa del Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences Playa Mujeres
Villa Palmar Luxury Residences
Villa Palmar Luxury Residences All Inclusive
Villa del Palmar Luxury Residences
Palmar Resinces Inclusive inc
Villa del Palmar Cancun All Inclusive Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive

Frequently asked questions

Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa offer free cancellation for a full refund?
Yes, Villa del Palmar Cancun All Inclusive Beach Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.
What are the check-in and check-out times at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
No, this property doesn't have a casino, but PlayCity Casino (11-min drive) and Royal Yak Casino and Sports Book (12-min drive) are both nearby.
What is there to do at Villa del Palmar Cancun All Inclusive Beach Resort & Spa and nearby?
Have fun with on-site activities such as kayaking, volleyball and beach yoga. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Villa del Palmar Cancun All Inclusive Beach Resort & Spa also has 5 outdoor pools, 5 bars and a sauna, as well as a fitness centre, an arcade and a garden.
Are there restaurants at or near Villa del Palmar Cancun All Inclusive Beach Resort & Spa?
Yes, there are 6 on-site restaurants, featuring Mediterranean cuisine.
Does Villa del Palmar Cancun All Inclusive Beach Resort & Spa have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Villa del Palmar Cancun All Inclusive Beach Resort & Spa like?
Villa del Palmar Cancun All Inclusive Beach Resort & Spa is located on the waterfront, a short 10-minute walk from Punta Sam Ferry Terminal and 10 minutes' walk from Punta Sam Beach.

Villa del Palmar Cancun All Inclusive Beach Resort & Spa Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

It was great very clean! Great food! Great service.
Edgar, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pablo, 4-night trip
Verified Hotels.com guest review

8/10 Very good

They handled the hurricane perfectly but unfortunately the lack of working AC throughout our stay was concerning. Beautiful place overall!
LaDreena, 6-night family trip
Verified Expedia guest review

8/10 Very good

Jerry, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The entire stay exceeded our expectations as this was our first time to Cancun. Roundtrip transportation through resort from the airport was stress free for 7 family members, check in and out was smooth. Steakhouse was our favorite dinner option, pool wait staff and legends bartenders were fantastic! Air conditioner issues was the only thing that was slightly annoying. Would definitely return in the future.
John William, 6-night family trip
Verified Expedia guest review

2/10 Poor

Our trip started Monday, September 23. We got to the hotel around 1 PM. The lobby was extremely hot. We didn’t think much of it upon getting into our room. We realized the entire hotel was without AC. For context, I was traveling with my husband two-year-old son, elderly parents and myself who is four months pregnant. We called and asked if this would be resolved. They told us that it would be resolved within the hour one hour turned into five and the rooms were getting hotter to the point that the humidity had caused everything in our room to become wet, the only resolution hotel was to move us to the hotel which we jumped on immediately and if it wasn’t for that change of hotel or trip would’ve been completely ruined past comments I should’ve known that this would’ve been an issue if you’re looking into this hotel, beware they are very pushy about trying to get you to sign on for their timeshare program The food is mediocre and the rooms are really outdated. Look into the hotel next-door. Garza Blanca. They made Our vacation experience 1 million times better if it weren’t for them, we would’ve had a miserable time
Jose, 4-night family trip
Verified Expedia guest review

8/10 Very good

Kseniia, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good overall with the exeption that the all inclusive option was not all inclusive. There were stiff in the menus that you have to pay out of pocket.
ALBERTO, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Liza, 5-night trip
Verified Expedia guest review

6/10 Good

i went for a 4 night vacation and 2 nights with no ac it was very hot,too noise they were reapairing the front pool and one of the restaurants was in renovation so it was close
maria, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The only thing missing was entertainment
Lavelle Maurice Whitaker, 7-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

We loved everything about Villa del Palmar. Everybody showed so much interest in making our stay comfortable and fulfilling. Special shout outs to the concierge help — Veronica and Marcia!!
Brian, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Food was great and room was very comfortable
Christopher, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

El Hotel sobrepasó mis expectativas , todo fue más de lo que imaginaba el Kids Club fantástico nos dio la oportunidad de que nuestra hija disfrutara y nosotros como padre también pudiéramos realizar las actividades de adultos del día, el grupo de actividades es fantásticos los muchachos se encargaron de mantenernos activos . La comida , la atención en fin todo fue maravilloso . Más que recomendado y con ansias de Regresar .
Darling, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel is probably one of the best all inclusive i’ve ever stayed in. Starting from check in till check out, service was incredible, The place was spotless and you always saw someone cleaning. Our room had an oceanfront room and was cleaned daily and then recleaned and the beds turned down at night. Tried all the restaurants and they didn’t disappoint. I highly recommend this hotel. Thank you for a wonderful stay!
sandra, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

maria Elisa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I did like service good people the hotel was very nice
Asuncion, 6-night trip
Verified Expedia guest review

10/10 Exceptional

The shower in my room was kind of block not much water pressure, other than that we like it.
Luis, 7-night family trip
Verified Expedia guest review

8/10 Very good

This place was excellent staff was very helpful friendly
Edward, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great resort. Staff very friendly.
Maribel, 4-night trip
Verified Expedia guest review

2/10 Poor

Customer service nonexistent our room smelled and they did nothing about it will not go to this hotel again
Raffi, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Yekaterine, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The property and sister property were both amazing. You could explore Garza Blanca and use their amenities. The carousel was great for small children.
Geimmy, 4-night family trip
Verified Expedia guest review

8/10 Very good

Very nice and relaxing
Christopher, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

I stayed at Villa Del Palmar the last week of August 2024 with myself and my boyfriend. We stayed for 5 nights and checked in on a Sunday afternoon. The check-in process was easy however, they do require a $600 deposit [refundable after you check-out] which is totally fine, I just did not know about it before hand. The only downside was I wish they gave us the weekly resort activities list when we checked it. It wasn't till the second to last day that we realized there was activities and we asked the concierge and were given one.The room was your normal hotel room- it was clean but there were left over hand prints of kids and others on the bathroom door and the slider balcony door.The only thing that threw us off was the turn down/cleaning services. We would leave the room for the day and leave the card for it and they would come and make the bed change the towels- but at night we noticed about the third night they came back when we were out at dinner and left glasses on our night stand and chocolates which felt weird to us. Overall the food was fantastic, it is highly recommended you make your dinner reservations in advance- The buffet for breakfast is fantastic but at night for dinner is absolutely awful - we made the mistake of not making a reservation one night. This is a very safe hotel and I promise no one is at this hotel who is not a guest or an employee. It felt private and like a private beach with no hassles. I would recommend this hotel to anyway wanted a break!
Emily, 5-night romance trip
Verified Expedia guest review