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Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

4.0 star property
Costa Mujeres beachfront property with 8 restaurants, free water park

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Sun deck
10 bars/lounges, swim-up bar, poolside bar, beach bar
Junior Suite Beachside | View from room
On the beach, white sand, sun-loungers, beach umbrellas
Aerial view
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 10 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Free children's club
  • Free supervised childcare
  • 8 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The price is £362
includes taxes & fees
26 Jan - 27 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite Garden View

Memory-foam beds, free minibar, in-room safe, desk

Junior Suite Garden View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside

Family Selection Junior Suite Beachside | Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Pillow menu
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside

Junior Suite Poolside | View from room

Junior Suite Poolside

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Poolside Ocean View

Junior Suite Poolside Ocean View | View from room

Junior Suite Poolside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Garden View Single Use

Memory-foam beds, free minibar, in-room safe, desk

Junior Suite Garden View Single Use

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Ocean View

Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View

Family Selection Junior Suite Beachside Panoramic Ocean View | Memory-foam beds, free minibar, in-room safe, desk

Family Selection Junior Suite Beachside Panoramic Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Free minibar items
Smart TV
Memory foam bed
  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440

What's nearby

  • Playa Mujeres Golf Club - 18 min walk
  • Mujeres Beach - 8 min drive
  • Isla Mujeres Ferry Terminal - 84 min drive
  • North Beach - 90 min drive
  • Dolphin Discovery - 91 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Blanca - ‬6 min walk
  • ‪Flavors - ‬3 min drive
  • ‪Mar - ‬3 min drive
  • ‪Xtra Time - ‬9 min walk
  • ‪World Café - ‬10 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball and beachside drinks, plus you'll be within a 15-minute drive of Ultramar Ferry Puerto Juárez. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Isla Blanca (ShowCooking), one of 8 restaurants, serves local and international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a free kid's club and a poolside bar. Fellow travellers like the helpful staff and bar.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 670 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking
  • Free covered on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Trampoline
  • Local/corner shop
  • Children's games
  • Toys
  • Lifeguard on-site

What to do

  • On the beach
  • Free beach club
  • Tennis lessons
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Pool table
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 12 meeting rooms
  • Conference centre (10710 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 6 buildings/towers
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Free water park
  • Arcade/games room
  • Full-service spa
  • 8 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Accessible bath
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Dining

Isla Blanca (ShowCooking) – Overlooking the garden, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Portofino (Italian) – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
El Dorado (Steak House) – This steakhouse specialises in barbecue and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Chang Thai (Thai Cuisine) – This theme restaurant specialises in Thai cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Sumptuori (Japanese) – This theme restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 8 PM
  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system on-site.
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (17-min drive) and Royal Yak Casino and Sports Book (18-min drive) are both nearby.
What is there to do at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive and nearby?
Have fun with on-site activities such as archery and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes, Pilates and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Palladium Costa Mujeres Resort & Spa - All Inclusive also has 10 bars, a sauna and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, there are 8 on-site restaurants, featuring local and international cuisine and garden views.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Grand Palladium Costa Mujeres Resort & Spa - All Inclusive like?
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is located on the waterfront, a short 18-minute walk from Playa Mujeres Golf Club.

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Jose, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mable, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Stay was only okay. For the price, it should have had better food, more open restaurants and reservations available, better service and better maintained rooms.
Ryan, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Maria, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Stay at Grand Palladium Costa Mujeres Resort & Spa I recently had an unforgettable stay at Grand Palladium Costa Mujeres Resort & Spa, and everything was fantastic. The room was spacious, modern, with a stunning ocean view, a super comfortable bed, and a very well-equipped bathroom. The staff were incredibly friendly, and the service was attentive. The spa, in particular, provided a truly relaxing experience. The resort has several pools, a clean private beach, and a variety of entertainment activities. The food was delicious, especially the seafood and Mexican cuisine at La Adelita restaurant. If you’re looking for a top-tier resort with exceptional service, Grand Palladium Costa Mujeres is the perfect choice!
Chris Thanh, 3-night trip
Verified Expedia guest review

8/10 Very good

Julia Adrianna, 4-night trip
Verified Expedia guest review

8/10 Very good

Unfortunately some personal didn’t attend my expectations
Mariana, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I really enjoyed staying there
Hryhoriy, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Tetiana, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

To much walking to get anywhere
Estela, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The resort is beautiful, secluded, and quiet. We visited at the end of August 2024, which is low season. Staff was friendly and very helpful, excellent customer service. The facilities have a good layout and has direct access to the beach. The gym was small in proportion to the resort and the spa pricing was high compared. I would stay here again.
maria, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The hotel is great with amazing service and really good food. Our toddlers had a blast at the water park and they had awesome service for the kids. Very friendly staff and clean hotel.
Rossanna, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alberto the Butler in Family selection was the best.
Rafael, 4-night romance trip
Verified Orbitz guest review

6/10 Good

Anthony, 4-night trip
Verified Expedia guest review

6/10 Good

Property was nice , Room was okay. Issue we had no wash cloth was in the bathroom for us to shower, bed lien had dried up blood stains on the sheets, food was nasty and they give you cheap alcohol choices. Had to call guest services twice for a extra blanket for my daughter
Markisha, 2-night family trip
Verified Expedia guest review

2/10 Poor

The property is beautiful but all over minor repairs should be done like the title in room 16333 is chip. The place will look more beautiful if dishes were not outside rooms. My first day walking in on my floor I was greeted with not passing one but 7 rooms with dishes outside. I refuse to judge base on that but after I called for dish pick up 5 times I later then understand why the other rooms place their dishes outside. My whole stay there they did not come and pick up dishes. I don’t want to take away from housekeeping the person was excellent she clean and restock everything I can say solely her and a few more people made the stay. One employee WHICH WAS RUDE IN EVERYWAY POSSIBLE WAS MARIO AT THE FRONT DESK UPON CHECK OUT on Tuesday 08/27/2024 at 6am. We were checking out and it was only him checking out 10 groups and from the looks of it checking in 13 group of people. With this he turns and tells my group he does not care if we miss our flight. I don’t think you deserve an employee who treats your guest this way and I don’t think I will be back or recommend people to come here if this employee is still working there sorry for the long respond
Barbara Ann, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

This resort is beautiful I came here on my honeymoon and we had to best time. The restaurants on the property were great. The hotel booking transportation for us helped a lot and they were prompt with everything. I will stay at this resort again.
Amara, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Grand Palladium resort exceded our expectations! Great atmosphere for family and those wanting to party! The staff provided amazing hospitality! would highly recommend!
Xavier, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great resort
Makoto, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Our family loves this place. Great staff and wonderful service.
Gerardo, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente el servicio en especial del personal y gerente de Family Selection!! Muy recomendable....
Eduardo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Resort was beautiful, staff was friendly and helpful. Definitely enjoyed our trip!
Pamela, 5-night family trip
Verified Expedia guest review

8/10 Very good

It needs improvement on the cleaning and maintenance
Lisett, 4-night family trip
Verified Expedia guest review

2/10 Poor

na
Romelia, 3-night family trip
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM