Isla Mujeres Ferry Terminal - 85 min drive - 14.7 km
North Beach - 91 min drive - 15.0 km
Dolphin Discovery - 91 min drive - 19.9 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 38 min drive
Restaurants
Isla Blanca - 4 min drive
So Cal Gourmet Food Emporium - 7 min walk
Flavors - 9 min walk
Mar - 9 min walk
Braza Grill - 7 min walk
About this property
Majestic Elegance Costa Mujeres – All Inclusive
At Majestic Elegance Costa Mujeres – All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll only be within a 10-minute drive of Playa Mujeres Golf Club. 12 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and aromatherapy. Flavors, one of 7 restaurants, offers garden views and serves breakfast, lunch and dinner. Other highlights at this luxurious property include 6 swim-up bars, a free kid's club and a poolside bar. Fellow travellers say great things about the pool and helpful staff.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
Room service during certain hours
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Children's club
Entertainment
On-site entertainment and activities
Languages
Catalan, English, French, German, Spanish
At a glance
Hotel size
570 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Free children's club
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
7 restaurants
6 swim-up bars
Bar/lounge
Beach bar
Poolside bar
Room service (limited hours)
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Children's games
Toys
What to do
On the beach
Fitness classes
Yoga classes
Evening entertainment
Shopping
Pool table
Working away
3 meeting rooms
Conference centre (8123 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Wedding services
Multilingual staff
Porter/bellhop
Beach sunloungers
Beach umbrellas
Pool loungers
Pool umbrellas
Facilities
6 buildings/towers
Built in 2019
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
12 outdoor pools
Full-service spa
2 hot tubs
Sauna
Massage/treatment rooms
Banquet hall
Reception hall
Accessibility
Lift
Room amenities
Be entertained
Smart television
Cable TV channels
Home comfort
Air conditioning
Free stocked minibar
Coffee/tea maker
Dressing gowns and slippers
Iron/ironing board
Sleep well
Blackout curtains
Pillow-top mattress
Bed sheets provided
What to enjoy
Balcony
Freshen up
Private bathroom
Jetted
Separate bath and shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Dining
Flavors – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Mar House – This beachfront seafood restaurant specialises in seafood and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kabuki – Overlooking the garden, this sushi bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bistro – Overlooking the garden, this bistro only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Don Jaume – Overlooking the garden, this steakhouse only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Guests under 16 years old are not allowed in the fitness facility
Children under 17 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
Also known as
Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive
Frequently asked questions
Does Majestic Elegance Costa Mujeres – All Inclusive offer free cancellation for a full refund?
Yes, Majestic Elegance Costa Mujeres – All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 12 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Majestic Elegance Costa Mujeres – All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Majestic Elegance Costa Mujeres – All Inclusive?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Majestic Elegance Costa Mujeres – All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (19-min drive) and Dubai Palace Casino (20-min drive) are both nearby.
What is there to do at Majestic Elegance Costa Mujeres – All Inclusive and nearby?
On-site recreation at Majestic Elegance Costa Mujeres – All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Majestic Elegance Costa Mujeres – All Inclusive also has 6 swim-up bars, 12 outdoor pools and a sauna, as well as a Turkish bath and a garden.
Are there restaurants at or near Majestic Elegance Costa Mujeres – All Inclusive?
Yes, there are 7 on-site restaurants, featuring beachfront dining, seafood and garden views.
Does Majestic Elegance Costa Mujeres – All Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.
Does Majestic Elegance Costa Mujeres – All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
Majestic Elegance Costa Mujeres – All Inclusive Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
7 Dec 2024
Most amazing resort
If you are looking for place to stay in Cancun, this is the perfect All Inclusive resort. The employees are all phenomenal! The resort is beautiful. The water is the most amazing blue I have ever seen. Everything was perfect. The only disappointment was the food, but some of it was decent.
Kayla
Kayla, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Dec 2024
Can’t wait to go back!
Loved it! Super modern resort, amazing food quality and options (especially the steak restaurant & Japanese - delicious). Alcohol options were great too and tasted incredible.
The grounds were immaculate. The amenities were sensational… (the spa was next level) and the hot tub on every balcony was a major bonus.
10/10 from us
John
John, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Kirsten
Kirsten, 9-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Dec 2024
Perfect vacation
Just Perfect. Couldn't be better. Love it
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
14 Nov 2024
Melissa
Melissa, 5-night trip with friends
Verified Hotels.com guest review
6/10 Good
24 Oct 2024
The room and the property nice but the resort is boring there’s not much to do !
Bernard
Bernard, 3-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Sold vacation
It was an amazing place. Hotel staff were very friendly, specially swimming pool area staff Jose and Jaime were excellent friendly and helpful. Thank you.
Masako
Masako, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
Gregory
Gregory, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Oct 2024
Christopher
Christopher, 3-night trip
Verified Hotels.com guest review
8/10 Very good
30 Sept 2024
Great stay very friendly staff and I enjoyed my trip a lot!
Eriq
Eriq, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
The perfect stay
Felipe was our butler for the week he was amazing. There was nothing we asked for that he didnt make happen, from the small things like the aromatherapy smells to making sure we got our laundry back after the storm. The was thoughtful and caring, our next trip we will be requesting him. We did a tequila tasting and Picazo was entertaining, he taught us so much a tequila and im a tequila drinker, he went above an beyond to try and get me the new patron but things out of his control he was not able to but you could tell he was trying everything he could think of. The manager pf the steakhouse was excellent he told us about a steak they set on fire at the table it became our favorite meal( they went above and beyond for my allergies) even with a storm that came through every one smiled and made you feel seen and safe
Chanel
Chanel, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Sept 2024
luis
luis, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Sept 2024
Had a great time specially with the teen club entertainer crew specially Karina and Oliver they always showed us a good time
Jose
Jose, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Sept 2024
Came for our wedding anniversary and stayed on the club/adults only side. All hotel staff were amazing (except our "butler"). Resort & rooms were clean. Bartenders were great and would remember our drinks. Loved the themed evenings/shows and overall ambiance of the resort. Nice beach area with daybeds and attentive staff. Our "butler" was absolutely useless, communication was very slow and he was off very early on most days, not to mention he never came back to see us after the 1st day - we saw other's butters coming to visit them pool side or in other areas of the resort daily. Would definitely go back!
Inderbir Singh
Inderbir Singh, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Sept 2024
Awesome.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
Good team work
alaa
alaa, 7-night romance trip
Verified Expedia guest review
6/10 Good
18 Sept 2024
Our first room was growing mold on the walls so we had to be moved to another room. We enjoyed the room but never met or really communicated with our Butler the entire time. The staff in all of the restaurants were AMAZING! The bartenders at the adult pool were top notch!
Sandra
Sandra, 4-night trip with friends
Verified Travelocity guest review
8/10 Very good
18 Sept 2024
Oscar
Oscar, 6-night trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
As a returning customer, all I can say that this a great place to enjoy your vacation, and it really doesn’t matter what you celebrating. They will make you feel special. Our butler Rene was very helpful. He went out of his way to make sure our anniversary was taken to the next level. Great service. Will be back for sure.
Sergey P
Sergey P, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
All great!
Agnieszka
Agnieszka, 7-night trip
Verified Expedia guest review
4/10 Fair
18 Sept 2024
Our experience here was going so well until we encounters Saul at the swim up pool bar. His attitude was very disgusting and uninviting towards guests. If you or anyone travel to this report stay away from Saul. He is horrible and the worst!
Kishan
Kishan, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
18 Sept 2024
The hotel was outstanding
The food was excellent
The staff first class
Our Butler Angel and regular Bar tender Misael could not do enough to ensure our stay was both smooth and fun
We have done many many all inclusive vacations across the world and this we can honestly say the best by far !
We will be back
Mick & Miranda xx
Michael
Michael, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
Stayed here for our honeymoon in August. We had an ocean front room with a private balcony pool. The staff was wonderful as well as the food. Would definitely recommend.
Kenzie
Kenzie, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Sept 2024
If you are looking for a relaxing vacation this is the place for you. With the beautiful beach and great food options, this was an unforgettable resort!
Tatiana
Tatiana, 4-night romance trip
Verified Expedia guest review
8/10 Very good
17 Sept 2024
very nice overall can add more pool activities very boring