I recently stayed at this hotel, expecting a 4-star experience, but was quite disappointed with the room. The window faced an inner, empty shaft, making the room dark and uncomfortably claustrophobic. Despite the AC being off, there was still loud ventilation noise, and the fridge was initially so loud it had to be replaced. Cleanliness was another issue: when we checked in, we found a contact lens on the bathroom floor and significant dust, so we had to request a cleaning service before bed. While the staff was helpful and responsive, the room’s condition was far from what I’d expect from a 4-star hotel. It felt gloomy and unpleasant, which unfortunately overshadowed the good service. Location was really good though.