Bournemouth Carlton Hotel, BW Signature Collection is a great choice for your beach stay in Bournemouth. 2 indoor pools provide a splash of fun, and guests can also take advantage of a fitness centre. The restaurant is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other features include a seasonal outdoor pool, a terrace and a garden. Fellow travellers like the helpful staff and breakfast.
Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered on-site self-parking (GBP 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
24-hour room service
What to do
Beach nearby
Golfing nearby
Working away
Meeting rooms
Conference space
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
2 indoor pools
Seasonal outdoor pool
Banquet hall
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 14.95 per person
Renovations and closures
The property is closed between 5 November and 25 March.
Children & extra beds
Cots/infant beds are available for GBP 5.0 per stay
Rollaway beds are available for GBP 15.0 per stay
Pets
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Parking
Uncovered self-parking costs GBP 20 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from April 18 to October 31
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Bournemouth Carlton
Carlton Bournemouth
Menzies Hotels Bournemouth
Menzies Hotels Bournemouth Carlton
Menzies Hotels Carlton
Menzies Hotels Carlton Hotel
Menzies Hotels Carlton Hotel Bournemouth
Carlton Hotel Bournemouth
Hotel Menzies Carlton
Menzies Carlton Bournemouth
Hallmark Hotel Bournemouth Carlton
Hallmark Hotel Carlton
Hallmark Bournemouth Carlton
Hallmark Carlton
Hallmark Hotel Bournemouth Carlton
S. Bournemouth Carlton Opco Limited
Bournemouth Carlton BW Signature Collection
Bournemouth Carlton Hotel, BW Signature Collection Hotel
Is Bournemouth Carlton Hotel, BW Signature Collection currently open?
The property is closed between 5 November and 25 March.
Is there a pool at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there are 2 indoor pools and a seasonal outdoor pool.
Are pets allowed at Bournemouth Carlton Hotel, BW Signature Collection?
Yes, pets are welcome. There's a charge of GBP 15.00 per pet, per night. Food and water bowls are available.
Is parking offered on site at Bournemouth Carlton Hotel, BW Signature Collection?
Yes. Self-parking costs GBP 20 per day.
What are the check-in and check-out times at Bournemouth Carlton Hotel, BW Signature Collection?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Bournemouth Carlton Hotel, BW Signature Collection?
No, this hotel doesn't have a casino, but Genting Casino Bournemouth (13-min walk) is nearby.
What is there to do at Bournemouth Carlton Hotel, BW Signature Collection and nearby?
Bournemouth Carlton Hotel, BW Signature Collection has 2 indoor pools and a fitness centre, as well as a picnic area and a garden.
Are there restaurants at or near Bournemouth Carlton Hotel, BW Signature Collection?
Yes, there's an on-site restaurant.
What's the area around Bournemouth Carlton Hotel, BW Signature Collection like?
Bournemouth Carlton Hotel, BW Signature Collection is located near Bournemouth Beach in Bournemouth City Centre, a short 12-minute walk from Bournemouth International Centre and 9 minutes' walk from Bournemouth Pavillion Theatre.
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
23 Oct 2024
Neil
Neil, 1-night trip
Verified Hotels.com guest review
2/10 Poor
21 Oct 2024
Emma
Emma, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 Sept 2024
Michelle
Michelle, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sept 2024
4 nights in Sept
Had a lovely time. Breakfast was very nice, comfortable and friendly staff, Brandon was very helpful.
Lovely comfy bed. Ten minute walk to the centre of Bournemouth and was uphill coming back!
Beach just accross the road but down a zig zag path.
jill
jill, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Sept 2024
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Aug 2024
Pros and cons
The communal parts of the hotel are spotless, and welcoming, and staff were lovely too. Unfortunately the family room we were given was in a very tired part of the hotel, and was too warm, had a mouldy smell and the beds had seen better days. We had to sleep with the windows open and awoke to the smell of a long time dead seagull outside the room. Not great, but family members had a sea view room which was modern and comfortable, and A/C, so we were maybe unlucky. Breakfast was great, and the location is fab for the beach.
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
13 Aug 2024
I will not come again
Sharon
Sharon, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Laszlo
Laszlo, 3-night trip with friends
Verified Hotels.com guest review
6/10 Good
5 Aug 2024
The hotel had beautiful gardens and a lovely outdoor pool. The inside pool was lovely and warm but there was some maintenance. Sauna and hot tub not working. Our family room was clean and very large but unfortunately the shower didn't work, which was very disappointing.
Laura
Laura, 1-night trip
Verified Expedia guest review
8/10 Very good
4 Aug 2024
Huge suite with balcony, but let down slightly by fading decor, dirty carpets and ripped curtains.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jul 2024
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Jul 2024
Lindsay
Lindsay, 4-night trip
Verified Expedia guest review
6/10 Good
26 Jul 2024
Brian
Brian, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 Jul 2024
Location within walking distance to the beach, excellent transportation links for both train and bus. Great value for money with very friendly team members whom made us feel welcome throughout our stay
steven
steven, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Miles
Miles, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
30 Jun 2024
We didnt like the amount of people descending on the hotel on Saturday we wanted a nice relaxing afternoon around the pool. Wel you could not get anywhere near a sunbed for the place was took over by a load of dancing we love dancing but not when it goes on for hours we were very disappointed we have been coming to this hotel for years but we will not be coming again if someone would have said on Saturday the hotel will be taken over by a load of dancers then it would have been our choice to book the hotel
Peter
Peter, 3-night romance trip
Verified Expedia guest review
8/10 Very good
27 Jun 2024
A decent value hotel only a few mins walk from central bournmouth. Its all a bit run down however and the bar is terrible (drinks left for hours on tables and no juice available whatsoever!). Otherwise, staff try hard to be helpful and its is a welcoming place.
Anna
Anna, 4-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Joe
Joe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Jun 2024
Asilahon
Asilahon, 1-night trip
Verified Expedia guest review
8/10 Very good
23 Jun 2024
Suite was dated and in need of redecoration, but with 2 balconies boasted outstanding views. Air con didn't pump out cold air, and even on full fan speed did little to move the air around. Breakfast was delivered to the room and was excellent, other than the fact that this premium hotel no longer serves champagne by the glass! Luckily I added an addendum to the breakfast request that under no circumstances should prosecco be substituted for champagne.
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jun 2024
Two night getaway
The view was fab. All the staff were very friendly nothing to much trouble. Food & service good. We parked out on the road which work well for us.
The only issue in room was the water pressure for shower, bath etc they tried to rectify but no success.
We enjoyed our two night staff.
The Hotel could do with a bit of tlc.
Susan
Susan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 Jun 2024
Oluwafikayo
Oluwafikayo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Jun 2024
Loved the hotel - great location and friendly staff
Jayne
Jayne, 3-night trip
Verified Expedia guest review
6/10 Good
6 Jun 2024
All the staff were pleasant and as helpful as hotel policies would allow them to be.
We checked in after 6pm and had issues with the bathroom straight away (the stopper in the bath was stuck closed, the cold water pressure was non-existent making showers impossible unles you had asbestos skin, and the toilet did not flush properly).
These items were reported immediately, but we had to wait until the following day dor maintenance to come look.
Additionally, the in rook facilities lacked a fridge. When we asked for one we were informed there would be a £15 charge to provide the fridge. I was able to get the fridge charge waived at checkout after mentioning the issues with the rooms.
Another problem with this hotel, is that their pool is only open from 9:30am to 6pm daily. This is a hotel in a seaside resort town, who would stay at the hotel pool when you have one of the U.K.'s best beaches a 2 minute walk away? We aere hoping to make use of the piol in the evenings after dinner but this was not possible, had we known this in advance, we would NOT have booked this hotel!!!
David
David, 4-night family trip
Verified Expedia guest review
8/10 Very good
2 Jun 2024
Great location, friendly staff
I stayed at the Carlton with my 9 year old daughter. We had a lovely time. As others have said, parts of it are a bit tired and some of the communal areas (particularly the outside terraces) were a bit grubby. But we found our room very clean and comfortable. The staff were friendly and helpful. To quote my daughter "the breakfast was awesome". The location was great, right on the beach, and a short walk to Bournemouth pier. I would stay here again.