El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

5.0 star property
Kantenah beachfront property with 12 restaurants, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

OCEANFRONT POOL SWIM UP SUITE | View from room
Boating
On the beach, white sand, 2 beach bars
Poolside bar
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Airport transfer
  • Free breakfast
  • Non-smoking
  • Spa

Main amenities (12)

  • On the beach
  • 12 restaurants and 2 beach bars
  • 13 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free airport shuttle
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout curtains
The price is £435
includes taxes & fees
11 Jan - 12 Jan

Room options

Available filters for rooms
Showing 6 of 6 rooms

OCEANFRONT SWIM UP SUITE

Highlights

Balcony
Air conditioning
Minibar (some free items)
Smart TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 10 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

OCEANFRONT HONEYMOON SUITE

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

OCEANFRONT POOL SWIM UP SUITE

Highlights

Air conditioning
Minibar (some free items)
Smart TV
Separate bedroom
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 10 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite Premium With Pool View

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

Suite Luxury With Beach View

  • Beach view
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Km 95 Carretera Cancun-Tulum, Kantenah, QROO, 77710

What's nearby

  • Cenote Azul - 6 min drive
  • Xpu-ha Beach - 11 min drive
  • Akumal Beach - 18 min drive
  • Yal-ku Lagoon - 20 min drive
  • Half Moon Bay - 23 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 74 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22.6 miles/36.3 km
  • Free airport shuttle

Restaurants

  • ‪Xtra Time Sports Bar - ‬8 min drive
  • ‪Guacamayas Bar - ‬1 min drive
  • ‪Beach Bbq - ‬1 min drive
  • ‪Lobby Bar White Sand - ‬9 min drive
  • ‪La Hacienda - ‬8 min drive

About this property

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive is a great choice for your beach stay in Kantenah. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy and manicures and pedicures. DRIFTWOOD GOURMET, one of 12 restaurants, offers ocean views, and serves breakfast and lunch. Other highlights at this luxurious property include 2 beach bars, a free airport shuttle and a fitness centre. Fellow travellers like the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 188 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • Free secured, uncovered on-site valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 12 restaurants
  • 13 bars/lounges
  • 2 beach bars
  • Coffee shop
  • Room service (limited hours)

What to do

  • On the beach
  • Volleyball
  • Pool table
  • Golfing nearby
  • Horse riding nearby
  • Jet-skiing nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities

Facilities

  • ATM/banking
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness centre
  • 5 outdoor pools
  • Full-service spa
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 114
  • Area rugs in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 30-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Dressing gowns and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Jetted
  • Separate bath and shower
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

More

  • Mobile key entry
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

DRIFTWOOD GOURMET – This poolside restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
SEASIDE MARKET – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Open daily.
MIA CASA DORADO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
KLAY TALAY – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
DRIFTWOOD BAR – On-site bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 40

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Dorado Seaside Suites Karisma Gourmet
Dorado Seaside Suites Karisma Gourmet All Inclusive
Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
Dorado Seaside Suites Karisma Gourmet Kantenah
El Dorado Seaside Suites Karisma All Inclusive Kantenah
El Dorado Seaside Suites Karisma
El Dorado Seaside Suites Karisma Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seasi Suites by Karism
El Dorado Seaside Suites Karisma Gourmet All Inclusive Kantenah
El Dorado Seaside Suites Karisma Gourmet All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive Karisma
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
El Dorado Seaside Suites Karisma Gourmet All Inclusive Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma Hotel
El Dorado Seaside Suites Gourmet All Inclusive Karisma Kantenah
El Dorado Seaside Suites Gourmet All Inclusive Karisma
El Dorado Seaside Suites by Karisma All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive
Hotel El Dorado Seaside Suites, Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma All Inclusive
El Dorado Seaside Suites Gourmet All Inclusive by Karisma
El Dorado Seaside Suites by Karisma Gourmet All Inclusive
Dorado Seaside Suites by Karisma Gourmet All Inclusive

Frequently asked questions

Is there a pool at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Yes, there are 5 outdoor pools.
Are pets allowed at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of USD 40.
What is there to do at El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive and nearby?
Have fun with nearby activities such as horse riding and jet-skiing, and practise your swing on the nearby golf course. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive also has 2 beach bars and a fitness centre, as well as a garden.
Are there restaurants at or near El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive?
Yes, there are 12 on-site restaurants, featuring local and international cuisine, garden views and poolside dining.
Does El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive have rooms with private hot tubs?
Yes, each room has a jetted bath.

El Dorado Seaside Suites, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Mis-lead to thank the room had double beds
I liked had booked this room early and asked for two twin beds since I was traveling with another girlfriend . We were told to ask when we got there and I saw two beds on the website when I booked . I check in and we were told they did not have two twin beds and resort was catered for couples . I wish that was told to me before I booked . They sent up a twin cart which was not what we had expected so we moved this bed that was outside and out the mattress on it to make it work for us . We were very disappointed at the room but we did not let it spoil the trip.
6-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The swim up suites are nice, the transportation to get around is convenient. Room service is fast. Beach access is weird amd rhe suites are by am area thar is pay only...kinda weird considering you pay extra to have ocean view you should have access. Concierge guidanc eon the all inclusive activites and activities included for your stay is encouraged. Ours wasnt avail much, so we missed out on a lot.Lots to do it seems. I like how they added the all inclusive package. Staff was kind.The reairt is aged but they are upgrading it. Clean. Access the other resort is nice.
Cherish, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful property! Had an excellent time, customer service was amazing.
Jaymes, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Hanna, 4-night trip
Verified Expedia guest review

8/10 Very good

Todo fue maravilloso
Camila, 3-night trip
Verified Expedia guest review

4/10 Fair

I had high hopes for this resort. It is almost impossible to get a reservation for dinner at the restaurants on site. The breakfast buffet had a variety of food selections it was ok. The food quality was good. Our room was extremely cold! My husband loved it, I however couldn’t handle how crazy cold the room got. I had to ask for extra blankets. We stayed in the seaside suites and the gulf carts come around frequently. There is not a good beach access from the seaside suite side it was really rocky. We rented a vehicle and valet parking was convenient. The drinks were ok. The resort was mainly an older crowd, for it being an all inclusive we didn’t spend much time at the resort itself it was frustrating waiting to eat so we decided to eat at local restaurants. The Cenotes in the area are nice for an extra fee of course. Check in/ check out was easy. I’d give it a 3 out of 10, it just wasn’t what I expected. The swim up pool was filthy, we didn’t even get to swimming in it because of how dirty it was. The only good thing that I absolutely enjoyed every day was the Cochinita Pebil that is served daily outside near the front lobby area. Other than that, I wouldn’t stay at this resort again.
Ashley Nicole, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved everything about this hotel. We had the honeymoon suite and it included a lot. The swim out pool was one of the best. The only thing I didn’t like was the drive to the hotel. It’s an hour away from the airport. The staff is amazing. That’s an understatement! Food was great, and drinks were also. I felt like everyone was catering to us, with no negative energy! Super friendly!!
Calvin, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Not sure where to start with this place. Me and my girlfriend are usually pretty easy to satisfy as long as there’s a beach and a swim up bar pool. There’s literally nothing to do on this resort, like at all. No entertainment at all. No shows, nothing. Just a weak DJ at the guacamayas bar (which is also the “club”) and the occasional mariachi band. The food outside of anything Mexican is really not good at all. Half the things that are advertised either close randomly despite the schedule saying they are open, or are just flat out not there anymore (like the club!). Traveling outside of the resort here is a hassle because the cab drivers pretty much extort you into paying a crazy amount like $160 ROUNDTRIP for a 30 min drive to Tulum. The alternative is literally nothing, either pay it or cancel your off resort plans.they like never clean the pools, there were a million bugs in the pool the entire stay, some being nasty huge waterbugs that look disgusting like roaches. Speaking of roaches i found 2 dead in my room. So yea, definitely wouldn’t return. The drinks are all watery as well. Didn’t have a single good drink. This is honestly the first bad resort I’ve been to in 20 years
Lijah, 7-night romance trip
Verified Expedia guest review

6/10 Good

We stayed at the seaside suites. When we first arrived it was beautiful and we were handed a cocktail. The room wasn't ready so we went to lunch and killed time. We tried to book an excursion since we paid for the more inclusive, but there weren't any excursions. They only tried to offer us the nickelodeon park but as me and my partner are both adults we would not have had fun. The website boasts cenotes, maroma beach, wave running, but none of that was available. Then our balcony pool was filthy everyday until our last day when it was cleaned. We tried to attend the Mexican fiesta but when we got there they said it was reservation only, even when our concierge said it was first come first serve. All The other restaurants were closed so we went back to the room and ordered room service. We tried to make reservations for the asian restaurant but they were booked out for the week which made no sense especially if people are only staying for a few days. We also had an employee refuse us transportation and we had to find out way back when we were lost. Instead We spent our time when we were at the hotel at the main pool with lovely entertainment and drinks and ordered room services mostly. We booked an outside excursion the next day and loved it. The hotel was nice and had beautiful rooms but too many let downs and miscommunications to want to go back.
Christina Angel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hospitality and cleanliness were amazing. The friendliest staff, would highly recommend.
Laura, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Loved my whole experience!
Betty L, 3-night trip
Verified Expedia guest review

10/10 Exceptional

waheeb, 5-night trip
Verified Expedia guest review

6/10 Good

This property would definitely not be considered 5 star in my opinion. The room I booked was a king swim up. The room was dirty including the bathroom and pool. Sheets were stained and items were missing and or broken such as a picture on the wall and the pillows on the couch. I contacted the reception area and they were very nice and offered to upgrade my room to the presidential suite, which was in much nicer condition but still not 5 star at all. The idea was great and the room was huge! Basically 2 rooms in one. But still the furniture had stains and you could see foot prints on the tile flooring from maintenance people I guess. The pool area furniture was dated/dirty and the balcony in general is not well kept. They told me this pool area was recently renovated so I hate to see what it was like before. They are doing exterior work to paint the balconies which is much needed but debris is in the pools and I don’t think chlorine or anything like that is added bc there was a film & floaties. While it was nice to look at, I’d never actually get in. Overall I appreciated the staff being accommodating and addressing my concerns as well as the free airport transfer. Staff was also very nice in the restaurants and the Japanese place was the best of the food options. However, I would not return due to limited entertainment and food options and certainly the cleanliness issues. Was relatively relaxing…..just not fun.
Lilliania, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It was a Great stay. I will definitely be back!
francisco, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gabriela, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Maria S, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This place was amazing loved everything about it . Amazing people so helpful and happy.. food was so good loved the buffet they had on a Tuesday out by the beach with the fuego show.. definitely coming back next year
Ismael, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Most everything was great- the staff and service we fantastic! There are plenty of options for activities and dining. There are plenty of pools, chairs, and places to either party or tuck into something more quiet and just enjoy the beach. Our room is where we had some disappointments. The room was freezing and no way to adjust it, there was no hot water for the shower even though the huge tub had plenty. Having said that, we were in the Suites with the swim up pools on every floor which was fantastic. The music from the main party pool below was very loud so if that’s not your thing pick a different location. It only runs during the day so morning and evening were peaceful. Overall I do recommend the resort- go and enjoy! Just know what you want before you book.
Casey, 5-night trip
Verified Expedia guest review

6/10 Good

Amanda M, 4-night trip
Verified Expedia guest review

8/10 Very good

Zoe, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The atmosphere was great the scenery. The beach was clean every day the bars, people pools, dining rooms the luncheons the breakfast were delicious.
Fernando, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Emily, 4-night trip
Verified Expedia guest review

8/10 Very good

We stayed at the Seaside Suites side of the property. It was clean, service top notch, and rooms very spacious. The Suites side of the resort is definitely more of the 'party-side' of the resort, with the pool very loud with music and activities. Also the beach area on this side is small, and you are not able to easily swim in the ocean. We spent our days on the 'Palms' side of the property as it was a quieter vacation vibe, beach was lovely with lots of chairs/beds and lovely for swimming. Pools on this side were quieter more relaxing. We also preferred to restaurants and food on this side of the property. Beach bars for lunch were amazing! Also great for food was Seaside Market and the Pub, both a la carte, and reservations not needed.
Heather, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Anthony, 5-night trip
Verified Expedia guest review

8/10 Very good

Nice access to beach front
David, 1-night trip with friends
Verified Expedia guest review