Casa Astral Luxury Hotel by Nah Hotels

Photo gallery for Casa Astral Luxury Hotel by Nah Hotels

Primary image
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Balcony

Overview of Casa Astral Luxury Hotel by Nah Hotels

Casa Astral Luxury Hotel by Nah Hotels

3.0 star property
3-star hotel with outdoor pool, near Holbox Beach

9.4/10 Exceptional

35 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Bar
Map
C. Caguama esquina C. Estrella de Mar, Isla Holbox, QROO, 77310
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Multilingual staff
  • Limited hour front desk
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Premium bedding
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

About this property

Casa Astral Luxury Hotel by Nah Hotels

Casa Astral Luxury Hotel by Nah Hotels offers a fantastic location, putting you only steps from Holbox Beach. After splashing around at the outdoor pool, you can unwind with a drink at the pool bar.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 16 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free uncovered on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Poolside bar

Travelling with children

  • Children stay free

What to do

  • Beach access

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Multilingual staff
  • Pool loungers

Facilities

  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch Smart TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late checkout can be arranged for an extra charge (subject to availability, amount varies)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.

Long-term renters welcome.

Guests can rest easy knowing that there's a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Property registration number EEC170518JC8

Also known as

Casa Astral By Nah Hotels
Casa Astral Luxury Hotel by Nah Hotels Hotel
Casa Astral Luxury Hotel by Nah Hotels Isla Holbox
Casa Astral Luxury Hotel by Nah Hotels Hotel Isla Holbox

Frequently asked questions

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.2/10

Staff & service

7.7/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

10/10 Exceptional

Great hotel in a fantastic island. Rooftop amenities area was awesome with infinity pool with direct sunset view and hammocks for reading. Hotel was authentic Holbox style and in near new condition
Christopher, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

What a stunning view!
Katherine, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Nancy, 4-night trip
Verified Expedia guest review

6/10 Good

The space was very nice, clean, and pleasant. The lack of fridge, microwave, and nearby dining options made meals challenging. Staff was friendly and pleasant but charged unforeseen taxes upon arrival- not a big deal, but the mention of this prior to arrival would have been helpful. Additionally the tax amount due changed significantly depending on the person asking for it (I wasn’t prepared to pay it until I unpacked my things). Lastly, I wasn’t aware that there wouldn’t be any drinking water available, so we had none until we bought some in town the next day. However, other rooms were given water jugs. I asked but was told none was available. I’m not sure if only certain types of rooms are provided with water or what the case was, but would have been good information to have so I could have been better prepared on the night we got there. A fridge, microwave, and water would have made this a perfect place. Overall, it was still nice, but had its challenges.
Cara, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

The property is very nice. It's confortable and the service was great! It's a new hotel so they dont have a place to eat but there are a lot of places closed by. Very nice pool area. It was my favorite part of the hotel.
Ingrid, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Life on Paradise!
This is an incredible property. Situated very close to the beach, and about a pleasant 15 minute walk to town. Quiet area away from downtown. If you're looking for a view, be sure to book an apartment. The standard room is extremely basic with no view, although the bathroom is very nice and the king size bed is really comfortable. Housekeeping could use some training, but the room was nice and clean. Since we had no view in the room, we spent a good deal of time on the beautiful rooftop terrace during the heat of the day - there is both shade and sun areas. The pool is smaller than it looks in the photos, but very nice. The staff at the front desk was super helpful and gave us lots of good information about the area. We will definitely return to stay at this beautiful property on our next visit to Holbox.
Rooftop terrace with bar and pool.
The most spectacular sunsets in plain view!
Terri, 7-night trip
Verified Hotels.com guest review

4/10 Fair

The floors in the room were very dirty when we first came in. I asked the cleaning staff twice to please clean them and after to nights they never did.
Jaime, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dream Holbox
Amazing place. Staff are friendly, helpful and speak English. We rented bikes one day and explored. Hotel staff set it up and bikes were there waiting in the morning as requested. The walk to the main part of town is easy and fun especially along the beach. This hotel in in the best location on Holbox. Close to downtown but away enough to be uncontested and quiet. And there are several of the best beach clubs right out the door. We loved Maruva and Carolinda. Amazing Roof top pool and deck - it feels like highest place on the island. Rooms are clean and very tasteful. AC. Hotel is new so not a lot of reviews but we can’t recommend it enough. An excellent stay! Ensueno Holbox!
View of the beach
View from our room
Beach club Carolina- very close
robert, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent choice!
Amazing stay, hotel was recently opened so the rooms were new and clean. Super friendly staff and very very helpful. On the back side, it's a little far away from the action but that also makes it quite silent and peaceful. Amazing view from the 3rd floor.
Pablo, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Absolutely gorgeous and brand new!!! Very comfortable, people were great and very responsive. Roofdeck was amazing. Great location, although it's a 10-15 minute walk to the center of town. Great for us, but maybe not for everyone. We wish the kitchen was better stocked and more usable, and that daily cleaning was better. Also, no place on the beach that belongs to the property. And still no food option at the place. But all in all it was a great place for our family.
Zachary, 7-night family trip
Verified Expedia guest review