Hotel Rancho Encantado

4.0 star property
Beachfront hotel in Bacalar with spa, outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rancho Encantado

Aerial view
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
Meeting facility
Couples treatment room(s), body treatments, body wraps, body scrubs
Breakfast, lunch, dinner served; Mexican cuisine
VIP Access

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Non-smoking
    Non-smoking
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Hot tub
  • Pool bar
  • Room service
  • Airport shuttle
  • Terrace
  • Air conditioning
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The price is £134
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

Suite, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Casita Laguna Superior

Highlights

Garden
Deck/patio
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Ceiling fan
Premium bedding
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Exclusive Villa

Highlights

Garden
Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Full-sized fridge/freezer
  • 90 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Garden double room with AC

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

Double suite, lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

Cabin, Lake View

Highlights

Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Superior Suite, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Suite Jardin Doble 2 Camas

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
Daily housekeeping
In-room safe
  • Sleeps 2
  • 1 King Bed

Garden Master Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Master Suite lagoon view

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
Rainfall showerhead
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Traditional Cabin

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Premium bedding
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Large Single Beds

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Suite With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Superior With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room Standard

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

House Superior With View

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About the area

Map
Carretera Federal 307 Km 24, Bacalar, QROO, 77930

What's nearby

  • Lake Bacalar - 7 min walk - 0.6 km
  • Laguna Bacalar Ecological Park - 3 min drive - 2.7 km
  • Fort of San Felipe - 4 min drive - 3.5 km
  • Municipal Spa of Bacalar - 6 min drive - 5.0 km
  • Cenote Cocalitos - 8 min drive - 8.2 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 38 min drive
  • Corozal (CZH) - 54 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Marisqueria el Taco Loco - ‬15 min walk
  • ‪El Sazón a la Mexicana - ‬3 min drive
  • ‪Yerbabuena - ‬4 min drive
  • ‪Madre Masa - ‬4 min drive
  • ‪Taquería Ortega - ‬2 min drive

About this property

Hotel Rancho Encantado

Hotel Rancho Encantado offers a private beach and puts you near activities such as scuba-diving and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Los Hechizos serves Mexican cuisine and is open for breakfast, lunch and dinner. A poolside bar, a hot tub and a terrace are other highlights. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 35 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 4 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Front desk staffed during limited hours
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • On a private beach
  • Canoeing
  • Ecotours nearby
  • Sailing nearby
  • Scuba-diving nearby

Working away

  • Meeting room
  • Conference space (1216 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Los Hechizos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 3000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 200 to 500 for adults and MXN 200 to 500 for children
  • Airport shuttle service is offered for an extra charge of MXN 560.00 per person (return)

Children & extra beds

  • Airport shuttle for children between the ages of 2 and 12 costs MXN 560.00 (return)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Children under 12 years old are not allowed in the hot tub without adult supervision
  • Guests under 13 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.

Also known as

Hotel Rancho Encantado
Hotel Rancho Encantado Bacalar
Rancho Encantado
Rancho Encantado Bacalar
Rancho Encantado Hotel Bacalar
Rancho Encantado Laguna Bacalar
Hotel Rancho Encantado Hotel
Hotel Rancho Encantado Bacalar
Hotel Rancho Encantado Hotel Bacalar

Frequently asked questions

Does Hotel Rancho Encantado offer free cancellation for a full refund?
Yes, Hotel Rancho Encantado does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Rancho Encantado?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Hotel Rancho Encantado?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Rancho Encantado?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Rancho Encantado?
Yes, an airport shuttle is available. The charge is MXN 560.00 per person return.
What are the check-in and check-out times at Hotel Rancho Encantado?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Rancho Encantado and nearby?
Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Rancho Encantado also has a private beach and an outdoor pool, as well as a garden.
Are there restaurants at or near Hotel Rancho Encantado?
Yes, Los Hechizos offers Mexican cuisine.
What's the area around Hotel Rancho Encantado like?
Hotel Rancho Encantado is located a short 7-minute walk from Lake Bacalar.

Hotel Rancho Encantado Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Excelente restaurant and friendly service
Maria, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were so delighted with the stay. From the moment we walked in to see about check in from the moment we checked out the front desk staff was amazing. They exceeded expectations. Anything we asked for they went above. The restaurant food was top-notch for breakfast, the location, the quietness, all staff we encountered were excellent. The hotel restrooms the entire area was very clean. It was a beautiful area and will definitely be back. Thank you
Sunrise on the kayak
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Loved the Laguna front villa! It is well kept and staff (majority) was polite. Recommend to anyone who wants to disconnect from the noise of the world and reconnect with nature! One observation, however, would be to place notices/sign to remind people NOT to use sunscreen before entering the Laguna :( as I saw many guest applying it to their kids before they went into the water!
Blanca, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is great live the settings had breakfast food was good but the services was not i must say
Edwin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Peaceful place to relax and enjoy love it
Cristina, 3-night family trip
Verified Expedia guest review

8/10 Very good

Ok
Victor, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Gerardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anjanette, 1-night trip
Verified Expedia guest review

6/10 Good

Scorpion fell from the roof to the bed
I was very excited to stay at the hotel because of the great reviews. We were provided a cabin and sadly an Alacran fell from the roof onto our bed while we were resting. My husband jumped up before he was stung. The hotel attempted to address the issue by saying these are common creatures especially due to the rain. Upon our insistence they switched our room. Late at night we are moving our items from one room to the next. The second room was better but the whole ordeal was not pleasant. The rest of facilities were solid.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marc, 4-night trip
Verified Expedia guest review

10/10 Exceptional

There is no better location on the lake, especially if you rent a waterfront cabana with stairs leading directly into the water! Magical location a few miles out of town for those of us who don’t like noisy bars and street traffic. Attentive, friendly staff. Awesome swimming and views. Functioning AC. Pleasant, reasonably priced restaurant right overlooking the water. Truly a gem of a hotel. The rooms are spacious, simple, yet very clean and architecturally soothing. Elegant simplicity sums it up!
Anne, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Checking in was seamless and we were greeted most graciously. Our casita, el cocodrillo is gorgeous with a view and terrace on the lagoon. Food, drinks and service are equally on point. We’ll keep coming back.
MARILYN, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eugenia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Monserrat, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Property
Travis, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great stay, place it’s awesome and the staff is super nice z
Jose De la, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Quiet and clean and beautiful, great for kids
Camellia, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

what is like more is the prices are not bad
Miguel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Is a nice quiet place very relaxing
Jose l, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing experience
Alvaro, 2-night trip
Verified Expedia guest review

2/10 Poor

Yuneri, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked everything, it was exactly what we needed, quiet and relaxing.
Guadalupe, 5-night trip
Verified Expedia guest review

6/10 Good

Nice room, clean. Had one on the lagoon with a small dock with lounge chairs, very nice. Pool and jacuzzi are nothing much and rarely used by anyone. Restaurant food is poor, and main concierge was useless.
laurie, 3-night family trip
Verified Expedia guest review

6/10 Good

Thomas, 2-night trip
Verified Expedia guest review

8/10 Very good

The location on the lake is stunning, although manage your lake view from rooms as it’s very obstructed by trees (which are beautiful and osprey land on them). Getting to/from the hotel is only feasible by car, with a barking dog patrolling the outside road, if you do try and walk. The outdoor communal areas were not the most comfortable to and relax in
Katherine, 2-night trip with friends
Verified Expedia guest review

General property information

Breakfast
Free
Parking
Free
Airport Transfer
Available
Check-In Time
4:00 PM