Bacalar Lagoon Resort

3.0 star property
Relax in paradise with your toes in the sand or explore nearby attractions while indulging in international flavors.

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Photo gallery for Bacalar Lagoon Resort

Property grounds
Reception
Kayaking
View from room
Property grounds
Perched by the lake, Bacalar Lagoon Resort offers an idyllic retreat. Enjoy a cocktail at the beach bar or savor local cuisine at the family restaurant. With snorkeling, sun loungers, and a private beach to unwind on, this hotel provides endless opportunities for relaxation.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Airport transfer
  • Non-smoking
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Beach bar
  • Airport shuttle
  • Terrace
  • Garden
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Separate dining area
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Villa, 2 Bedrooms

Highlights

Separate dining area
Ceiling fan
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 49 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Villa, 1 Queen Bed, Terrace

Highlights

Terrace
Separate dining area
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Villa, 2 Bedrooms, Terrace, Waterfront

Highlights

Terrace
Separate dining area
Ceiling fan
2 bedrooms
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

Villa, 1 bedroom, terrace, in front of the lagoon

Highlights

Terrace
Separate dining area
Ceiling fan
Separate bedroom
Private bathroom
Daily housekeeping
Wardrobe
Mobile key entry
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923

What's nearby

  • Lake Bacalar - 3 min walk
  • Chacchoben Ruins - 23 min drive
  • Laguna Bacalar Ecological Park - 42 min drive
  • Cenote Cocalitos - 46 min drive
  • Cenote Azul - 48 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jugo de Piña - ‬16 min drive
  • ‪Laguna Azul - ‬10 min drive
  • ‪Tacos Hernandez - ‬25 min drive
  • ‪Tah Estrada Alberto - ‬25 min drive

About this property

Bacalar Lagoon Resort

Bacalar Lagoon Resort offers a fantastic location, putting you a short five-minute walk from Lake Bacalar. Guests looking for a bite to eat can visit the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A beach bar, a terrace and a garden are other highlights. Fellow travellers like the overall property condition.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:30 AM - 9:30 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Beach bar

What to do

  • On a private beach
  • Kayaking
  • Snorkelling

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach sunloungers
  • Beach umbrellas

Facilities

  • Garden
  • Terrace

Room amenities

Home comfort

  • Ceiling fan
  • Window screens

What to enjoy

  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Electrical adapters/chargers

More

  • Daily housekeeping
  • Mobile key entry

Special features

Dining

On-site venue – This family restaurant specialises in local and international cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 10 for adults and USD 5 to 10 for children
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (return. Maximum occupancy 5)

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort
Bacalar Lagoon Pedro A. Santos
Bacalar Lagoon Resort Hotel
Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

Does Bacalar Lagoon Resort offer free cancellation for a full refund?

Yes, Bacalar Lagoon Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bacalar Lagoon Resort?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Bacalar Lagoon Resort?

Yes, there's free self parking.

Is an airport shuttle service offered by Bacalar Lagoon Resort?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle return.

What are the check-in and check-out times at Bacalar Lagoon Resort?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Bacalar Lagoon Resort and nearby?

Have fun with on-site activities such as kayaking and snorkelling. Enjoy amenities such as a private beach and a garden.

Are there restaurants at or near Bacalar Lagoon Resort?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Bacalar Lagoon Resort like?

Bacalar Lagoon Resort is located a short 3-minute walk from Lake Bacalar.

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Bacalar Lagoon Resort Reviews

Reviews

8.4

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Hermosa experiencia
Excelente servicio por parte de los anfitriones, Ángel el cocinero muy atento y muy rica su comida, muy lindo complejo y una excelente vista de la Laguna.
ALBERTO, 1-night trip

8/10 Very good

francesca, 1-night trip

10/10 Exceptional

Es la segunda vez que me hospedo aquí, esta un poco retirado del centro de Bacalar, pero tener la laguna saliendo de tu habitación no tiene precio, además tienen juegos para niños pequeños, kayaks, camastros, palapas, mesas, todo en buen estado y disponible para usarlo. Si buscas estar alejado de la muchedumbre es un buen lugar.
JOSE JAVIER ALMEIDA, 3-night trip

4/10 Fair

Pensarlo bien antes de reservar
Esta muy alejado el lugar de bacalar, y si estan bien las instalaciones pero no me gusto nada que por la temporada no te dejan usar el AC, y al ser procedente de un lugar frio, no es nada comodo lograr dormir bien.
Ivonne, 2-night trip

10/10 Exceptional

Amazing spot for a quick getaway - The lagoon is a special place! Roberto was so helpful and I really enjoyed my stay! Thank you
Shaun, 1-night trip

10/10 Exceptional

This resort is nestled in a lush and fertile jungle setting. Conveniently located off the 307 between Chetumal and Tulum, this tropical and inspired facility is an undiscovered gem and is an absolute paradise beckoning anyone looking for a peaceful and laid back visit with the gorgeous lagoon views, the Mexican sunrise, and a truly restorative vacation. The proprietor, Roberto, and his wife are gracious and welcoming hosts eager to share their slice of heaven with their guests. Roberto was a true host in every sense of the word. He was quick to accommodate our last minute reservation and extended more kindness and consideration than I’ve ever encountered from any staff during all of my travels. Our meal was cooked to order by a local chef and the quality was astounding. The property itself is uniquely designed with villas that blend perfectly into the setting and contribute to the overall beauty. Every part of the facility is well cared for and spotlessly clean. There are covered decks with loungers which extend over the lagoon and allow for spectacular views. I highly recommend trying this place. You won’t regret it.
Paula, 1-night trip

2/10 Poor

Fatal, el hotel está cerrado y aún así aceptaron la reservación y por comentarios esta es una práctica común, reservar con sobre cupo
j luis, 7-night trip

10/10 Exceptional

Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
2-night trip

10/10 Exceptional

David, 1-night trip

10/10 Exceptional

Excelente lugar para descansar y el trato de el personal de lo mejor
2-night trip

10/10 Exceptional

2-night trip

2/10 Poor

Nous sommes restés qu une seule nuit dans l’hotel. Chambre avec vue sur le parking alors que l hotel est totalement vide. Aucun service. Pas de restaurant, uniquun self avec un olat unique (pas bon du tout), pas d’animation, le personnel ne parle pas abglais. Nous sommes restés uniquement une nuit au lieu de trous. Aucun geste geste, pas possible d’annuler le jour de notre arrivée. Je coys sollicite donc afin d avoir un remboursement des deux nuits. Publicité mensongere. Première déconvenue avec expedia zn 10 abs.
Bergey, 3-night trip

10/10 Exceptional

La struttura è posizionata in un posto da favola, direttamente sulle sponde della laguna. Consigliata per chi vuole rilassarsi qualche giorno ed anche per le famiglie. Davvero incantevole
GIUSEPPE, 1-night trip

10/10 Exceptional

Es un Paraíso dentro de México. Lo que podrían mejorar es el camino de acceso al Hotel y de ser posible, su conexión de Internet. El servicio, la comida y las instalaciones son excelentes.
7-night trip

8/10 Very good

5-night trip

8/10 Very good

Las instalaciones son muy bonitas y confortables solo falta un poco más de organización
3-night trip

10/10 Exceptional

La atención es excelente, la comida muy buena, las instalaciones son muy cómodas. La vista a la laguna es espectacular y toso esta muy limpio
Alejandra, 2-night trip

10/10 Exceptional

Arturo, 2-night trip

10/10 Exceptional

Nos encantó el lugar, alejado del bullicio de la ciudad y a orillas de la laguna, está algo retirado de la carretera federal pero créanme que vale la pena. Muy limpio y en muy buenas condiciones, el servicio de la gente, la comida del chef Ángel excepcional, si quieren viajar a un lugar para relajarse y despejarse del ajetreo diario este es una excelente opción
Ricardo, 2-night trip

4/10 Fair

Esta feo el camino, el resort no tiene wifi, no cobra con tarjeta, es muy cara la comida y los tours son una estafa
luis, 4-night trip

10/10 Exceptional

Gisela, 3-night trip

6/10 Good

The lagoon is just beautiful and the place is so quiet. The rooms are ok, but there were no electricity and the AC didn't work. It is not so confortable to sleep without it. The people is very nice and they do they do a great effort to please the customers. they have kayaks but one was broken and my sons had a difficult time to return to shore.... I suggest they should review the equipment they have
3-night trip

10/10 Exceptional

Fui con mi familia y lo gozamos, tienes la oportunidad de meterte a la Laguna porque está bajito. Los niños estaban MUY felices. El servicio increíble.
2-night trip

10/10 Exceptional

Lugar muy relajante. Limpio. Recomendable Lo único que si hay que ir preparado con todos lo necesario porque está algo retirado de Pueblo de Bacalar
2-night trip

8/10 Very good

El lugar está a 40 min del pueblo de Bacalar son cerca de unos 10 a 15 min en un camino donde no hay nada. Es un lugar con 8 villlas con cama matrimonial y otra habitación con una litera donde caben 3 personas. El lugar se abastece de electricidad por plantas eléctricas por la noche. Hay ventiladores, no hay televisión si hay wifi. Un par de veces a la semana llegan a las instalaciones de excursion extranjeros pero va una pareja que hace masajes (excelentes). El personal es de lo más amable. El chef nos ofreció ir al hotel a las 5 am a prepararnos un desayuno porque íbamos de excursión a Calakmul. Tienen kayaks, inflables al servicio de los huéspedes sin costo alguno. Quedamos encantado y al estar retirado las estrellas se veían espectaculares. Súper recomendado pero tienen que ir consientes que no es en medio del bullicio del pueblo. La Vista insuperable.
VERA, 4-night trip