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Grand Park Royal Cozumel - All Inclusive

4.0 star property
All-inclusive Cozumel property with 3 outdoor pools, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Park Royal Cozumel - All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Aerial view
Front of property
On the beach, free beach cabanas, sun-loungers, beach towels
Deluxe Nature View | Free minibar items, in-room safe, desk, blackout curtains
VIP Access

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Free breakfast
    Free breakfast
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 3 outdoor pools and 2 hot tubs
  • Free children's club
  • Free supervised childcare
  • Fitness centre
  • Steam room
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is £201
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Nature View

Deluxe Nature View | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Run of the House-Non refundable

Free minibar items, in-room safe, desk, blackout curtains

Run of the House-Non refundable

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View

Balcony

Deluxe Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
Coffee/tea maker
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Free minibar items, in-room safe, desk, blackout curtains

Family Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Minibar (some free items)
LED TV
Blackout curtains
Private bathroom
  • 60 sq m
  • Sleeps 6
  • 2 Double Beds

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8.0 out of 10, Very good, (1001)
The price is £167
includes taxes & fees
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About the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600

What's nearby

  • Stingray Beach - 15 min walk - 1.3 km
  • Punta Langosta Pier - 4 min drive - 3.7 km
  • Cozumel Maritime Terminal - 4 min drive - 4.1 km
  • Chankanaab National Park - 5 min drive - 5.1 km
  • Chankanaab Beach Adventure Park - 6 min drive - 5.4 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14 min drive

Restaurants

  • ‪Puerta Maya - ‬14 min walk
  • ‪Margaritaville - ‬7 min walk
  • ‪Three Amigos Cozumel - ‬16 min walk
  • ‪Pancho's Backyard - ‬13 min walk
  • ‪Bar Mandy - ‬4 min walk

About this property

Grand Park Royal Cozumel - All Inclusive

At Grand Park Royal Cozumel - All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages and yoga, plus you'll only be a five-minute drive from Punta Langosta Pier. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can indulge in massages and facials. La Veranda /Ultra Casual, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this all-inclusive property include 2 beach bars, a free kid's club and a fitness centre. The helpful staff and location get great marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

At a glance

Hotel size

  • 242 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • 2 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • On the beach
  • Beach yoga
  • Beach volleyball

Working away

  • Business centre
  • 3 meeting rooms
  • Conference centre (3206 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 1980
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Spa services
  • 2 hot tubs
  • Steam room
  • Water dispenser
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 125
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.

Dining

La Veranda /Ultra Casual – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Caribeno / Casual – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Mexicano / Casual – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cafe Sole, Coffee House – On-site coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Sanitation services: MXN 32.57 per night
In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Facilities, including fitness facilities and a spa, are accessible for an extra charge.
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses wind energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Park Royal Cozumel - All Inclusive offer free cancellation for a full refund?
Yes, Grand Park Royal Cozumel - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Park Royal Cozumel - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Park Royal Cozumel - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Park Royal Cozumel - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Grand Park Royal Cozumel - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Grand Park Royal Cozumel - All Inclusive and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation nearby includes casino gaming. Enjoy a relaxing soak in one of the 2 hot tubs and an invigorating swim in one of the 3 outdoor swimming pools. Grand Park Royal Cozumel - All Inclusive also has 2 poolside bars, 2 beach bars and a steam room, as well as spa services and a garden.
Are there restaurants at or near Grand Park Royal Cozumel - All Inclusive?
Yes, there are 4 on-site restaurants, featuring international cuisine, garden views and poolside dining.
Does Grand Park Royal Cozumel - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Grand Park Royal Cozumel - All Inclusive like?
Grand Park Royal Cozumel - All Inclusive is located on the waterfront, a short 5-minute walk from Arrecifes de Cozumel National Park and 15 minutes' walk from Stingray Beach. Travellers love the property's prime location.

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Lana, 7-night trip
Verified Hotels.com guest review

6/10 Good

The food was not great
Carrie, 5-night trip
Verified Expedia guest review

8/10 Very good

The property is very nice and safe.
Justine, 4-night family trip
Verified Expedia guest review

2/10 Poor

There’s nothing luxurious about Grand Park Royal. Our party booked four rooms through Expedia for one night of our trip. Let’s start with check in which had more red tape than border control. It took a solid 20 minutes to check in. They give us wristbands and make us write out the words “I have been notified I will pay 1800 pesos if I lose the armband.” It’s a disposable plastic band. If your signature on the check in paperwork varies at all from your passport signature, you have to sign it again. They forced us to leave one passport hostage at the front desk as another security guarantee to get their wristbands back. Not sure what kind of issues they have had to make them go to these measures, but it’s clearly not an upscale clientele. We finally got the all-clear to go to the pool. The pool water was murky with so much debris floating in it, another part had black algae growing on the bottom. It’s nothing like the pristine clear pools you expect from a high end resort. Even though we had wristbands, we were denied towels at the pool because we didn’t know our room number yet. We finally convinced the worker to give us some towels, but you’re only allowed four per room. She painstakingly wrote down each one we took and then wrote notes if we returned it. Since we didn’t have a room for the first few hours, we just had to use the pool bathrooms which were filthy and smelled. We took our daughter to the bathroom and there was poop on the floor. Very low quality resort.
Datha, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice property…very pretty, great pools and bars! The staff were awesome, especially the entertainment staff! We had an issue with the AC going out….it took longer than it should have to address the issue and, ultimately, move rooms. But we had no other issues after that. The food is just ok….Mexican restaurant was not good, but the Italian restaurant was amazing! The man-made lagoon was nice but small, no natural beach to walk on. Regardless, I would recommend!
Jamie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

We enjoyed our visit there, some of the restaurants weren’t that good but the other ones made up for it. It’s a big resort plan on walking. It could have provided more varied activities.
Tawnia Lynn, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Everything was close by. Staff was wonderful.
Adam, 7-night family trip
Verified Expedia guest review

8/10 Very good

Was a good vacation- reviews are right on- food was OK not great.
Christopher A, 7-night trip
Verified Expedia guest review

6/10 Good

Jessica Jean, 7-night trip
Verified Expedia guest review

6/10 Good

There were too many things broken, toilets, elevators, no food in one of the snack bars.
Timothy Coe, 7-night family trip
Verified Travelocity guest review

8/10 Very good

1/2 the elevators didn’t work
Frank Thomas, 5-night family trip
Verified Expedia guest review

4/10 Fair

Rooms are spacious, nice and clean. Food is very hit and miss. We found that the Pescador restaurant had pretty much the only edible food. Pools are extremely dirty and unkept. Check in took at least an hour. Room service and restaurants waits take over an hour. Hotel is run down. Too many guests for amount of staff.
Hala, 6-night romance trip
Verified Expedia guest review

6/10 Good

Pack your patience during check in. It will take you a very long time. Beach area is small and they have limited seating. Food is good at specialty restaurants. We are not pool people so I cant comment on that. Drinks were okay. It would be good w a family and kids. Screaming kids were everywhere. It was okay for the low price but would probably never go back. Oh the AC on 6th floor 2nd tower didnt work well and the elevators are tiny and slow. Use the stairs if you are able to.
Sandra, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Although I there are more things that I liked than disliked. The biggest dislike is the privacy you have in your rooms. You can hear everything your neighbors SAY and DO. But overall 4 o 5 experience.
Nicolas, 3-night family trip
Verified Expedia guest review

4/10 Fair

kevin, 5-night trip
Verified Travelocity guest review

4/10 Fair

I have stayed at this resort approximately 40 times in the past 9 years. The employees are super attentive and work hard. However everything is broken! The pool has severe black algae, most of the elevator do not work, my tv did not work, my phone did not work, and more. I need hip and knee surgery and access to elevators is important. I love the employees, but they have little tools to work with. The buffet has fewer items and the quality in bad! Over the past few years I keep giving them another try, but things seem to go without repair. The beds use to have a sheet between you and the dirty blankets, but no longer. The blanket had blood stains on both beds. They offer a bare minimum drinks in the refrigerator and fewer towels than before. The pool bar had a tap broken so they served beer from a plastic jug. The beer was poured into jugs from other bars, flat beer. I will not stay here again after 40 visits! The will say "sorry for your experience but we are working on correcting the problems". Total BS. DO NOT STAY HERE!!!
kevin, 5-night romance trip
Verified Travelocity guest review

6/10 Good

Okay experience for the money. What I’d consider a “budget all-inclusive”. The food was okay, but nothing spectacular. The drinks were good and the people and service was great! The place really just needs updating, a facelift, some maintenance (2/4 elevators in our building were down and the filter pumps in the pools were broken), and more attention to the quality of the food. For the money, it was a fine experience.
Darren, 4-night romance trip
Verified Expedia guest review

6/10 Good

This property has severely gone down hill over the past 3 years, that goes from inoperable pool pumps and filtration systems to the food to upkeep on literally everything. We have stayed at this property 8 times over the past 15 years and this year was noticeably marked with insufficiencies that the new Management hasn't addressed. This will be our last time staying there, we gave it a second chance after our trip there 3 years ago only to discover that things have gotten worse and haven't improved at all. With that being said, the staff is great but good luck finding a cold beer on property.
William, 7-night family trip
Verified Orbitz guest review

8/10 Very good

Enjoyed outmr stay. Everything as advertised.
Jesse William, 5-night romance trip
Verified Expedia guest review

6/10 Good

Basic all inclusive- we had little to no hot water. Food was ok. Very loud
Deborah, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Thoroughly enjoyed every bit of it!
Duncan, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Itzel, 7-night trip
Verified Hotels.com guest review

6/10 Good

The grounds are terrible to walk on. Very uncomfortable for elders and strollers. Only one elevator worked for the entire building all week long. Food is very bland and flavorless. No intention on ever staying here again.
JAMES, 6-night family trip
Verified Expedia guest review

4/10 Fair

Check in should not take half an hour with 6 reception employees and being the first guests in line. Epic fail on first impression. Pools are full of black and green algae. Don’t blame the hurricane. It is embedded on the walls of the family and infinity pool. This is neglect pure and simple. Food was always cold and borderline inedible. Buffet was lame other than breakfast. Italian restaurant was disgusting. Not enough pool chairs or beach chairs were ever available unless you claim one at 6 a.m. People mark their territory with a towel, then don’t even use chairs all day while on excursions. Staff needs to enforce time limit on abandoned chairs. Several items in disrepair on the property. Most employees were very friendly and provided great service. This is not a 5-star resort, however. Probably would not return, mostly due to food quality and pool cleanliness. Many other quality properties available with same or better pricing.
Tracy, 7-night romance trip
Verified Expedia guest review

8/10 Very good

I loved the decoration, how beautiful the hotel looks, the different choices of restaurants and food, the view is beautiful. I recommend this property if you are looking for rest since it has it all, it’s a relaxing place.
Aimee Victoria, 5-night family trip
Verified Expedia guest review

General property information

Breakfast
Available
Parking
Free
Reasons to Book
Outdoor Pool & Nice Bathroom
Check-In Time
3:00 PM