Guests
All properties in Bacalar, Quintana Roo, Mexico

Mia Bacalar Luxury Resort & Spa

Lakefront resort with 3 bars/lounges, near Lake Bacalar

  • Free WiFi and free parking
From
£215

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  • Pool
  • Pool
  • Outdoor Pool
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Carretera Federal Bacalar-Xtomoc, Bacalar, 77930, QROO, Mexico
8.4.Very good.
  • The property is really nice with the villas surrounded by green. Rooms are spacious and…

    Jul 31, 2021

  • La habitación muy buena El área de alberca requiere mejorar mucho Comida buena Falta…

    Jul 16, 2021

See all 143 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Individually wrapped food options are available
  • Guests are provided with free hand sanitiser

Guests rated location

Quiet
Safe
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 23 smoke-free guestrooms
  • Daily housekeeping
  • Marina
  • Restaurant and 3 bars/lounges
  • Outdoor pool
  • Breakfast available

Feel at home

  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Yard
  • Daily housekeeping

What’s around

  • On the waterfront
  • Lake Bacalar - 1-min walk
  • Laguna Bacalar Ecological Park - 2.7 mi / 4.3 km
  • Fort of San Felipe - 3.3 mi / 5.3 km
  • Canal de los Piratas - 3.5 mi / 5.7 km
  • Cenote Cocalitos - 6.4 mi / 10.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Luxe Saasil Room
  • Grand Jeex Suite

What’s around

Landmarks

  • On the waterfront
  • Lake Bacalar - 1-min walk
  • Laguna Bacalar Ecological Park - 2.7 mi / 4.3 km
  • Fort of San Felipe - 3.3 mi / 5.3 km
  • Canal de los Piratas - 3.5 mi / 5.7 km
  • Cenote Cocalitos - 6.4 mi / 10.4 km
  • Chacchoben Ruins - 25.4 mi / 40.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) 38-min drive
  • Corozal (CZH) 55-min drive
  • Airport shuttle (surcharge)
map
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Carretera Federal Bacalar-Xtomoc, Bacalar, 77930, QROO, Mexico

At a glance

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Pool sunloungers
  • Fitness facilities
  • Spa services on site
  • Kayaking on site
  • Motor boating on site
  • Personal motorised watercraft on site
  • Ecotours nearby
  • Marina on site
  • Pool umbrellas

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage

Facilities

  • Year Built – 2018
  • Garden
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Yard

Freshen up

  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Dining

HUNAB KU – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 200 and MXN 600 per person (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 1100 per vehicle (one-way. Maximum occupancy 6)

Children & extra bedsPay at property

  • Airport shuttle service for children costs MXN 1100

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 5:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless checkout are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

This property accepts Visa, Mastercard and American Express. Cash is not accepted.

Also known as

  • Mia Bacalar & Spa Bacalar
  • Mia Bacalar Luxury Resort & Spa Resort
  • Mia Bacalar Luxury Resort & Spa Bacalar
  • Mia Bacalar Luxury Resort & Spa Resort Bacalar
  • Mia Bacalar & Spa Bacalar
  • Mia Bacalar Luxury Resort & Spa Resort
  • Mia Bacalar Luxury Resort & Spa Bacalar
  • Mia Bacalar Luxury Resort & Spa Resort Bacalar

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Mia Bacalar Luxury Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
  • Yes, there's an on-site restaurant, HUNAB KU. Nearby restaurants include El Pejelagarto (2.3 mi), la pina (2.9 mi) and Sports Music Bar & Grill (3 mi).
  • Yes, an airport shuttle is available. The charge is MXN 1100 per vehicle one-way.
  • Have fun with on-site activities such as kayaking and motor-boating. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include 3 bars and a fitness centre. Mia Bacalar Luxury Resort & Spa also has spa services and a garden.
8.4.Very good.
  • 10.0.Exceptional

    Great location, accommodations and service. Will definitely go back. Highly recommend.

    2 night trip with friends, Jun 6, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Really beautiful and secluded place. The rooms are spacious and spread out. We heard no one except gardening on Monday. The spa was nice and the area for meals was very relaxing and beautiful. The staff were very accommodating and service was stellar. It could have been a little cleaner but part of that were little flying bugs, which I think are out of their control. Very relaxing holiday spot!

    2 night trip with friends, May 2, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great services

    3 night family trip, May 2, 2021

    Verified Expedia guest review

  • 8.0.Very good

    This is a spectacular resort, but for the prices they charge they need to step it up a bit and clean the rooms. Our mini fridge was FILTHY.

    3 night romance trip, Mar 24, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent place to disconnect of the world

    Mía Bacalar it's an amazing place to disconnect from the world. The rooms are big with climate and the service was very good. In october the lake it's not so blue / transparent, it's more like green. Take in count than. By the way Mia count with a excellent dock from romantics dinners or engagement proposal

    Fernando Felipe, 3 night trip, Oct 8, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place, amazing service. All good! Food was greata too

    2 night trip, Aug 27, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Worst service ever! It seems that all of the staff is new.

    2 night romance trip, Aug 11, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Unfortunately I had to cancel my trip. Called them to reschedule and well once the day I had to arrive I called ahead of time to see they told me I never reschedule. Part of my error was I didn't check my email of the confirmation that it was actually reschedule. It looks to be the resort did not do the work to move the date. Making me lose 650$ for two nights plus had to pay for another hotel. So I'm going to give them a 2 star out 5 for this big mistake. The place looks stunning and well the service was not there at the beginning.

    2 night romance trip, Jul 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This is the best spot in Bacalar. The rooms are amazing and the staff goes above and beyond. The food, variety of activities, spa, pool and deck will keep you entertained and relaxed. We would recommend staying there.

    Rob, 1 night romance trip, Jul 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing place

    Our stay at Mia Bacalar was amazing! Beautiful place. It was everything we expected and more. The staff was extremely friendly, very clean rooms and property. We look forward to coming back soon.

    cynthia, 3 night trip, Jul 9, 2020

    Verified Hotels.com guest review

See all 143 reviews