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Andaz Mayakoba a Concep by Hyatt - All inclusive

5.0 star property
Upmarket beachfront resort with spa, near El Camaleón Mayakoba Golf Course

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Photo gallery for Andaz Mayakoba a Concep by Hyatt - All inclusive

Sun deck
Premium bedding, minibar, in-room safe, desk
Lagoon View King | View from room
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Beach Area Suite | Premium bedding, minibar, in-room safe, desk
Located near El Camaleón Mayakoba Golf Course, Andaz Mayakoba - A Concept by Hyatt All Inclusive offers a luxurious retreat. Savor the flavors of Cocina Milagro, relax at the private beach or unwind with yoga classes and ecotours. With 2 outdoor pools and an on-site spa offering treatments like facials and manicures/pedicures, this resort is perfect for families to soak up some fun in the sun.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Free supervised childcare
  • Free beach shuttle
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Lagoon view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

View from room

Lagoon View Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • Lagoon view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Ocean view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area | Flat-screen TV

Lagoon View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Lagoon view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Ocean view
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
  • Lagoon view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite | Premium bedding, minibar, in-room safe, desk

Bi-level Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King | Premium bedding, minibar, in-room safe, desk

Beach Front King

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Premium bedding
  • Ocean view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double | Premium bedding, minibar, in-room safe, desk

Beach Front Double

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Ceiling fan
  • Ocean view
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • Ocean view
  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Ceiling fan
  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk - 0.6 km
  • Gran Coyote Golf - 3 min drive - 3.6 km
  • Tres Rios Ecopark - 7 min drive - 4.9 km
  • Quinta Avenida - 8 min drive - 9.2 km
  • Maroma Beach - 13 min drive - 10.9 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 14.1 miles/22.8 km
  • Free beach shuttle

Restaurants

  • ‪Cafe Antoinette - ‬5 min walk
  • ‪La Copa - ‬6 min drive
  • ‪Coco Café - ‬6 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬6 min drive
  • ‪La Laguna Restaurant & Lounge - ‬4 min drive

About this property

Andaz Mayakoba a Concep by Hyatt - All inclusive

Placing you within a 10-minute walk of El Camaleón Mayakoba Golf Course, Andaz Mayakoba a Concep by Hyatt - All inclusive offers a private beach where you can enjoy beach umbrellas, beachside drinks and sunloungers. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and manicures and pedicures. Offering a poolside location, Cocina Milagro serves breakfast, lunch and dinner. This luxurious resort also features a bar/lounge, a 24-hour fitness centre and a fitness centre.

All-inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Cycling
Fitness facilities

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 214 units
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free supervised childcare
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar
  • Barbecue grills
  • Private dining
  • Private picnics
  • Room service (limited hours)

Travelling with children

  • Free supervised childcare/activities
  • Children's menu

What to do

  • On a private beach
  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Kayaking
  • Scuba diving
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Surfing/body boarding nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Free beach shuttle
  • Free bike hire
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2016
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness centre
  • Adjacent to a golf course
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Steam room
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony or patio

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free international calls

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

Cocina Milagro – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Tinta del Pulpo – Overlooking the ocean and pool, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Casa Amate – This fine-dining restaurant only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required. Open selected days.
Sotavento – This seafood restaurant is located on the beach. Reservations are required. Open daily.
Vegan Bar – This beachfront restaurant serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

This property is closed from 2 March 2025 to 30 May 2026 (dates subject to change).

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per stay
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba A Concept by Hyatt
Andaz Mayakoba A Concept by Hyatt All Inclusive
Andaz Mayakoba a Concep by Hyatt - All inclusive Resort
Andaz Mayakoba a Concept By Hyatt All Inclusive Package

Frequently asked questions

Is Andaz Mayakoba a Concep by Hyatt - All inclusive currently open?

This property is closed from 2 March 2025 to 30 May 2026 (dates subject to change).

Does Andaz Mayakoba a Concep by Hyatt - All inclusive offer free cancellation for a full refund?

Yes, Andaz Mayakoba a Concep by Hyatt - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, pets are welcome. There's a charge of USD 100 per pet, per stay, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Andaz Mayakoba a Concep by Hyatt - All inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Andaz Mayakoba a Concep by Hyatt - All inclusive?

No, this resort doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at Andaz Mayakoba a Concep by Hyatt - All inclusive and nearby?

Have fun with on-site activities such as kayaking, cycling and scuba-diving. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Andaz Mayakoba a Concep by Hyatt - All inclusive also has a private beach and a 24-hour fitness centre, as well as a sauna and a garden.

Are there restaurants at or near Andaz Mayakoba a Concep by Hyatt - All inclusive?

Yes, Cocina Milagro offers al fresco dining and ocean views.

Does Andaz Mayakoba a Concep by Hyatt - All inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Andaz Mayakoba a Concep by Hyatt - All inclusive like?

Andaz Mayakoba a Concep by Hyatt - All inclusive is located a short 6-minute walk from El Camaleón Mayakoba Golf Course.

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Andaz Mayakoba a Concep by Hyatt - All inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Beach
Service staff
Food
Trip
Spa treatments
Room

What guests liked

  • The beach was clean, pristine, and perfect with white sand and clear, clean water. (8 reviews)
  • Dining options were excellent with high-quality food and drinks available at multiple restaurants. (4 reviews)
  • The pools were delightful, the lagoon pool was a highlight, and the hot tub pool was very cool. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Fantastic spot. Really enjoyed our stay.
5-night trip

10/10

Beautiful property, excellent food
4-night trip

10/10

Wonderful property and the employees were incredible.
6-night trip

10/10

We enjoyed staying at this place. Will definitely come back.
4-night trip

8/10

The staff was excellent. The property is beautiful and secluded.
4-night trip

8/10

This was a great stay at the Andaz as usual! I am very sad that they are closing the hotel for renovations but I can’t wait to come back to the new hotel as the location is excellent!
5-night trip

10/10

friendly staff and very tasty restaurants
3-night trip

10/10

A great place for a healthy, relaxing getaway!
6-night trip

10/10

Beautiful place. Food was excellent. Room was modern, comfortable and clean! Staff were very friendly and helpful. Beach was clean and beautiful!!
5-night trip

10/10

The property was lush, clean, and beautiful. Very well kept. Friendly service, beautiful pools, great beach, and the food was good too. Definitely a great place for a relaxing getaway!
5-night trip

10/10

Loved the quiet "vibe". Loved the pools. Loved the lagoon.
7-night trip

10/10

Great property highly recommend. Will be back soon.
3-night trip

10/10

Lovely
4-night trip

10/10

Great experience overall!
5-night trip

10/10

This property was amazing and the staff went out of the way to make the experience incredible!
3-night trip

10/10

Excelent
4-night trip

10/10

We had an amazing time, and the staff went above and beyond to make our experience unforgettable. The on-site restaurants were fantastic, and the property's proximity to other incredible resorts like Banyan Tree and Fairmont was a huge plus. We truly enjoyed our stay and greatly appreciate the exceptional service.
6-night trip

8/10

Nice property, found the food options to be a little limited but an overall good experience.
3-night trip

10/10

Good food!!
4-night trip

10/10

Beautiful property linked to other resorts If we didn’t get the inclusive package everything would be way too expensive
7-night trip

10/10

Definitely worth the all inclusive package - no seaweed on the beach- super beautiful room- splurge on the beachfront rooms!!
5-night trip

10/10

Food and service was great. Andres at Casa Amate and Mario at Sotoventa helped make the dinners very special. I had meals that were among the best I have ever had in my life.
10-night trip

10/10

👍
4-night trip

2/10

The property will be permanently closed in just over a month and it might as well be closed now- it was a 2 star stay
1-night trip

10/10

everything was great and worked out. The beach guys like a lot of tips or they ignore you the rest of the week.
5-night trip