Best Western New Kent Hotel puts you within a 10-minute drive of St. James' Park. For a bite to eat, guests can visit Hotel Restaurant, which serves breakfast, lunch and dinner. Other features include a bar/lounge and a garden. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: West Jesmond Station is 9 minutes and Ilford Road Station is 14 minutes.
Languages
English, Greek, Hungarian
At a glance
Hotel size
32 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
On-site parking includes off-street options
Other information
Smoke-free property
No stag or hen parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Blackout curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Hotel Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Refundable deposits
Deposit: GBP 20.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 6.00 to 15.00 per person
Children & extra beds
Guests must contact this property in advance to reserve cots/infant beds
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western New Kent
Kent Hotel Newcastle Upon Tyne
Best Western New Kent Hotel Hotel
Best Western New Kent Hotel Newcastle-upon-Tyne
Best Western New Kent Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Are pets allowed at Best Western New Kent Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western New Kent Hotel?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Best Western New Kent Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Is there an on-site casino at Best Western New Kent Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (6-min drive) is nearby.
What is there to do at Best Western New Kent Hotel and nearby?
Best Western New Kent Hotel has a garden.
Are there restaurants at or near Best Western New Kent Hotel?
Yes, there's an on-site restaurant, Hotel Restaurant.
What's the area around Best Western New Kent Hotel like?
Best Western New Kent Hotel is in Jesmond, a short 9-minute walk from West Jesmond Station and 12 minutes' walk from Jesmond Dene Park.
Best Western New Kent Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
14 Dec 2024
Neil
Neil, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 Dec 2024
Matthew
Matthew, 3-night trip
Verified Hotels.com guest review
6/10 Good
27 Nov 2024
The stay was spoilt by noise from closing door
Philip
Philip, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2024
Great accommodation
Very handy for city, great value and service
R L
R L, 1-night trip
Verified Hotels.com guest review
8/10 Very good
25 Nov 2024
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 Nov 2024
Well located
Well located, 10 minute walk to west jesmond metro stop. Just a few minutes from the main 'strip' on osborne road.
The hotel itself was very clean but could do with updating. I was in room 7, it was very small but decent enough.
Craig
Craig, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Comfortable rooms, adequate facilities, well maintained
Parag
Parag, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Lucy
Lucy, 1-night trip
Verified Hotels.com guest review
8/10 Very good
7 Nov 2024
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Spot on
Friendly and genuine greeting.
Our room's card reader was faulty, but it was no problem at all for whoever was on reception to unlock the door when required.
Free parking, room was good and bathroom was excellent.
Breakfast was very tasty.
The staff all went out of their way to ensure our stay was as perfect as it could be.
J
J, 1-night trip
Verified Hotels.com guest review
8/10 Very good
2 Nov 2024
nigel
nigel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Alexander
Alexander, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
18 Sept 2024
Lipa
Lipa, 4-night trip
Verified Expedia guest review
8/10 Very good
10 Sept 2024
Friendly reception ( George). Nice neighbourhood. Good access to supermarkets and restaurants.
Basic accomodation. Will benefit from refurbishment. Comfortable stay for one night.
Alirteza
Alirteza, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sept 2024
Keira
Keira, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Sept 2024
Charlotte
Charlotte, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Sept 2024
Good value for money.
Robin
Robin, 1-night trip
Verified Expedia guest review
2/10 Poor
27 Aug 2024
Party in the restaurant was very noisy. Staff seemed indifferent.
Timothy
Timothy, 3-night trip
Verified Expedia guest review
8/10 Very good
20 Aug 2024
The hotel is in good condition and in a nice area with cafe's and restaurants within walking distance. The staff were very welcoming and helpful. We had a family room which was very clean and comfortable.
The only negative was there is very limited parking, we were fortunate to get the last parking space but other than that I can't fault our stay. Would happily stay here again.