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All properties in Chester, United Kingdom
1 room, 2 adults

DoubleTree by Hilton Hotel and Spa Chester

4-star4 stars
Warrington Road, Hoole Village, Chester, England, CH2 3PD, United Kingdom

4-star hotel with 2 restaurants, near Chester Zoo
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The hotel is lovely and clean. The grounds are beautifully kept and the staff couldn't do…Aug 4, 2020
  • It was good overall. Opted for a bath which they couldn't change for us. We also had an…Aug 3, 2020

DoubleTree by Hilton Hotel and Spa Chester

from £92
  • Room, 1 King Bed
  • Twin Room
  • Twin Room
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed (Family)
  • Room, 1 King Bed, Accessible
  • Presidential Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Family Room, 1 King Bed (Deluxe)

What’s around DoubleTree by Hilton Hotel and Spa Chester

Landmarks

  • Chester Zoo - 38-min walk
  • Chester Cathedral - 43-min walk
  • Countess of Chester Hospital - 2.3 mi / 3.8 km
  • Grosvenor Museum - 2.4 mi / 3.9 km
  • Chester Racecourse - 2.6 mi / 4.1 km
  • Chester Castle - 2.6 mi / 4.2 km
  • Chester Golf Club - 3.1 mi / 4.9 km
  • Cheshire Oaks Designer Outlet - 4.7 mi / 7.5 km

Getting around

  • Liverpool (LPL-John Lennon) 26-min drive
  • Manchester (MAN) 32-min drive
  • Chester Station 4-min drive
  • Bache Station 4-min drive
  • Ellesmere Port Station 7-min drive

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • English breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Mountain biking nearby
  • Segway rental/tour nearby
  • Pool sunloungers
  • Steam room
Working away
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 2777
  • Conference space size (meters) - 258
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built – 1975
  • Lift
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Fridge
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Club and Spa Chester has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

Dining

Marco Pierre White – This steakhouse only serves dinner.Guests can enjoy drinks at the bar. Reservations are required.

Garden Room and Terrace – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

DoubleTree by Hilton Hotel and Spa Chester’s small print

Also known as

  • DoubleTree Hilton Hotel Chester
  • Hilton Chester Doubletree
  • Chester Hilton International
  • Doubletree By Hilton Chester Hotel Chester
  • Hilton International Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • Doubletree By Hilton Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel
  • DoubleTree by Hilton Hotel and Spa Chester Chester
  • DoubleTree by Hilton Hotel and Spa Chester Hotel Chester
  • Doubletree Chester Hilton
  • Doubletree Hilton Chester
  • Doubletree Hilton Hotel Chester
  • Hilton Chester

Policies

Guests must book an appointment (fee charged per single visit) in advance to use the fitness facility and/or spa.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility or spa tub without adult supervision.

Guests must contact this property in advance to reserve sofa beds. Guests can rest easy knowing that there's carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitisation practices of Hilton CleanStay guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments, and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Facility access costs GBP 25 per person, per day. Facilities include fitness facilities, a sauna, a spa, a spa tub and a swimming pool.

English breakfast is offered for an extra charge of GBP 14 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel and Spa Chester

  • Does DoubleTree by Hilton Hotel and Spa Chester offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel and Spa Chester does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at DoubleTree by Hilton Hotel and Spa Chester?
    Yes, there's free self parking.
  • Is there a pool at DoubleTree by Hilton Hotel and Spa Chester?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel and Spa Chester?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel and Spa Chester?
    You can check in from 3:00 PM to anytime. Check-out time is noon.
  • Are there restaurants at or near DoubleTree by Hilton Hotel and Spa Chester?
    Yes, there are 2 on-site restaurants. Nearby restaurants include Cafe Naj (1.2 mi), Town Crier (1.6 mi) and Gate of India (1.9 mi).
  • What is there to do near DoubleTree by Hilton Hotel and Spa Chester?
    Recommended spots to visit include Chester Zoo (2 mi) and Chester Cathedral (2.2 mi), along with Countess of Chester Hospital (2.3 mi) and Grosvenor Museum (2.4 mi).

Recent reviews

Fabulous 8.6 From 631 reviews

Very good 8.0
Lovely hotel, great location
Stayed here 1 night end July 2020, family of 4, visited Cheshire Oaks Outlet/Leisure Park and then Chester Zoo, excellent location, 5mins drive to these places, didn’t have enough time to go to Aquarium but that was very close to hotel as well. Hotel spa was not open so did not benefit from those facilities nor can comment on them, but lovely hotel and lovely staff, rooms were very clean, was a bit squashed with 2 teenagers... once sofa bed up there was nowhere to sit! Breakfast was strange, no buffet cooked breakfast but we had some gorgeous made to order muffins and plenty of cereal/juice/hot drinks, was better than expected, hotel doing everything there can to keep everyone safe. We used tesco clubcard points towards our stay, only reason we booked this hotel, for the location, would not pay full price when facilities not fully open.
gb1 night family trip
Exceptional 10.0
hotel stay
We arrived at the hotel and it was amazing , I was disappointed because the room I booked Was facing over garden But then we got put in a room facing the rear car park , we payed £150 just for a room , basically as none of the services was available to use ex: swimming pool, gym , sauna , there was no iron in room , it was meant to be a special Time as we only came to Chester for a special moment for my partner to propose , the breakfast was disappointing there was no choice at all , over all I wasn’t that satisfied for a 4star hotel
gb1 night trip
Exceptional 10.0
I will return
Clean and comfortable, with very helpful staff. I was impressed.
gb1 night business trip
Exceptional 10.0
Amazing hotel
Leona, gb1 night family trip
Good 6.0
Disappointed
Poor information at checkin re charges ,very monatone staff/disappointing meal in garden restaurant,doors locked on entry to pool area but pool was open ,won’t be visiting again !!
wally, gb2 night trip
Very good 8.0
Good but...
Got the presidential suite, Massive room can’t fault it with the area you get but for the price you pay you’d think they’d pay more attention to niggles, ie holes in the shower ceiling looks tatty, paint on sockets and just general stuff you don’t want to see when you pay £240 for it...
Jamie, gb1 night trip
Exceptional 10.0
Very nice room and friendly staff
Karl, gb1 night trip
Exceptional 10.0
Night away from kids
Was really good staff where excellent very helpful and welcoming. Would definitely go back
John, gb1 night trip
Exceptional 10.0
Took my little boy to Chester Zoo for his 6th birthday, and wanted to stay over as we traveled from north.. stayed at the double tree Hilton! Absolutely fantastic, didn’t want to come home, can’t wait to go back
Michaela, gb1 night family trip
Very good 8.0
Spa not included
Great hotel but be mindful overpriced as you have no spa access, that is charged extra £15 per person for 2 hours
Anneka, gb3 night trip

DoubleTree by Hilton Hotel and Spa Chester

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