Near Chester City Walls, Hotel Indigo Chester, an IHG Hotel offers a warm welcome with dry cleaning services and a business center. Savor breakfast at the on-site restaurant or grab light fare to go. Connect to in-room WiFi and enjoy luggage storage for your convenience.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Parking available
Free Wi-Fi
Connecting rooms available
Air-conditioning
Bar
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour room service
Business centre
24-hour front desk
Air conditioning
Front desk safe
Laundry service
Self-serve laundry
Meeting room
Concierge services
Feel at home (6)
Connecting/adjoining rooms available
Daily housekeeping
Laundry facilities
Coffee/tea maker
Blackout curtains
Lift
The current price is £93
£93
includes taxes & fees
15 May - 16 May
Why we love this property
Food and drink delights
Savvy diners enjoy this hotel's restaurant with private dining. The bar adds flair. Cooked-to-order breakfast and picnics create memorable meals.
Luxurious sleep sanctuary
Slide into comfortable dressing gowns after a refreshing rainfall shower. Premium bedding and blackout drapes ensure restful slumber, with 24-hour service on call.
When you stay at Hotel Indigo Chester by IHG, you'll be a short five-minute drive from Chester City Walls and Chester Racecourse. For a bite to eat, guests can visit Hotel Indigo Restaurant, which serves breakfast, lunch and dinner. Also, this hotel is within a short drive of Chester Zoo. Fellow travellers say great things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
75 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking nearby (GBP 12 per day; discounts available)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Private picnics
24-hour room service
Working away
Business centre
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Hand-held shower heads
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Smart television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
LED light bulbs
Recycling
Special features
Dining
Hotel Indigo Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately GBP 15.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 12 per day
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Indigo Chester
Hotel Hotel Indigo Chester Chester
Chester Hotel Indigo Chester Hotel
Hotel Hotel Indigo Chester
Hotel Indigo Chester Chester
Hotel Indigo
Indigo
Frequently asked questions
Does Hotel Indigo Chester by IHG offer free cancellation for a full refund?
Yes, Hotel Indigo Chester by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Indigo Chester by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Indigo Chester by IHG?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Indigo Chester by IHG?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Are there restaurants at or near Hotel Indigo Chester by IHG?
Yes, there's an on-site restaurant, Hotel Indigo Restaurant.
What's the area around Hotel Indigo Chester by IHG like?
Hotel Indigo Chester by IHG is a short 8-minute walk from Chester Station and 14 minutes' walk from Chester City Walls. Travellers love the hotel's prime location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Indigo Chester by IHG Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.6
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast offered a great variety of choices and was consistently described as delicious and fantastic. (101 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Restaurant
Walking
Food
Parking
Lobby
Bed
Reviews
Verified
10/10 Exceptional
12 Apr 2026
Lovely spacious rooms, very good breakfast. Not a bad word to say about this hotel.
Tom
Tom, 1-night trip
Verified
10/10 Exceptional
3 Apr 2026
All of the staff were kind and helpful during our stay!
Darryl
Darryl, 5-night trip
Verified
10/10 Exceptional
1 Apr 2026
Super welcome at reception and food was really nice. Rooms funky and well appointed.
Neil
Neil, 1-night trip
Verified
10/10 Exceptional
14 Feb 2026
Friendly helpful staff, lovely room, great restaurant.
Ivars
Ivars, 2-night trip
Verified
10/10 Exceptional
28 Feb 2026
Excellent room, excellent breakfast. Overall a pleasant experience!
Per
Per, 5-night trip
Verified
10/10 Exceptional
12 Jan 2026
Couldn’t fault the stay, great room, great breakfast, great location
Lorna
Lorna, 1-night trip
Verified
10/10 Exceptional
11 Mar 2026
The rooms at this hotel are always immaculate, not just in terms of cleanliness, but the decor, too. Beds super comfy. Staff helpful. Pleasant ambiance in bar area.
Belinda
Belinda, 1-night trip
Verified
10/10 Exceptional
15 Mar 2026
Excellent breakfast, very friendly and helpful staff. Lovely atmosphere, beautifully decorated.
Nothing was too much trouble. Highly recommended.
Kim
Kim, 2-night trip
Verified
10/10 Exceptional
22 Jan 2026
Room clean, facilities great, great staff
Gary
Gary, 1-night trip
Verified
10/10 Exceptional
29 Dec 2025
Very clean and modern hotel very close to the town centre bars shops and restaurants.
C
C, 2-night trip
Verified
10/10 Exceptional
15 Feb 2026
Clean, spacious room. Staff all great and very attentive. Breakfast was fantastic!
Stuart
Stuart, 1-night trip
Verified
8/10 Very good
13 Dec 2025
Room was nicely decorated and breakfast was great
Shelbey
Shelbey, 1-night trip
Verified
10/10 Exceptional
7 Feb 2026
Hotel itself and staff all absolute excellent. Room was fantastic, so clean, comfortable and funky design, brilliant. Will be booking Hotel Indigo again when we stay again in Chester
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
1 Jan 2026
Clean room, very helpful staff, great experience
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
9 Nov 2025
Friendly staff, nice atmosphere, great location
Matthew
Matthew, 1-night trip
Verified
10/10 Exceptional
26 Jan 2026
My partner and I had a lovely weekend at the Hotel Indigo. I particularly liked the very friendly staff who seemed to go out of their way to be helpful. We are already planning another weekend in Chester, a really interesting and delightful city.
John
John, 2-night trip
Verified
10/10 Exceptional
30 Nov 2025
Such a lovely hotel with very friendly staff. Rooms were very clean and the bed was very comfortable. Excellent hotel.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
1 Nov 2025
Excellent stay, clean and tidy rooms and wonderful staff
Liam
Liam, 2-night trip
Verified
10/10 Exceptional
14 Dec 2025
Room spotless, and staff extremely helpful and polite. Excellent couple of days in Chester, and would definitely stay in the Hotel Indigo again.
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
29 Dec 2025
Excellent service and surprise suite upgrade was a lovely touch. Great clean rooms and quality furnishings.
paul
paul, 1-night trip
Verified
10/10 Exceptional
30 Oct 2025
Clean room, helpful staff, good location
Andrew
Andrew, 1-night trip
Verified
10/10 Exceptional
20 Sept 2025
Nice hotel in good location.
Thomas
Thomas, 2-night trip
Verified
10/10 Exceptional
12 Dec 2025
Great room, super helpful staff. Excellent all round experience
Katie
Katie, 2-night trip
Verified
10/10 Exceptional
12 Jan 2026
Couldn’t fault it. Very good standard all round.
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
20 Dec 2025
Clean room ,comfy bed,
Had to wait for pancakes thought 20mins was probably a bit to long, lovely staff all round