Malmaison Newcastle

4.0 star property
Boutique hotel with spa, near Quayside

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malmaison Newcastle

Signature Suite | In-room safe, desk, blackout curtains, iron/ironing board
Cocktail bar
Front of property
Cocktail bar
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Bar
    Bar
  • Spa
    Spa
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is £83
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

Bridge View Twin

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Bridge View Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Club Deluxe Bridge View

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Signature Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
Bathrobes
  • 4 sq m
  • Sleeps 3
  • 1 King Bed

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Double

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

Club Deluxe

Highlights

Air conditioning
Free cots/infant beds
Plasma TV
Blackout curtains
Private bathroom
Bathrobes
Hairdryer
Coffee/tea maker
  • 24 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX

What's nearby

  • Quayside - 1 min walk - 0.2 km
  • Gateshead Millennium Bridge - 4 min walk - 0.4 km
  • The Glasshouse - 6 min walk - 0.5 km
  • Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
  • St. James' Park - 5 min drive - 2.9 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 15 min walk
  • Central Station - 15 min walk

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Sage Gateshead - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

When you stay at Malmaison Newcastle, you'll be a short five-minute drive from Quayside and St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this boutique hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.

Languages

English, Italian, Polish

At a glance

Hotel size

  • 122 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests driving to the property should contact this property in advance (e.g. directions)
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 total)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (GBP 10 per night)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space (1259 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children

Children & extra beds

  • Rollaway beds are available for GBP 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 25 per pet, per night

Parking

  • Self-parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?
Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Newcastle?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Newcastle?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Malmaison Newcastle?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Malmaison Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.
What is there to do at Malmaison Newcastle and nearby?
Malmaison Newcastle has a spa and a fitness centre.
Are there restaurants at or near Malmaison Newcastle?
Yes, Brasserie offers British cuisine.
What's the area around Malmaison Newcastle like?
Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travellers say that the hotel is in a great location.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Cold and tired
Really struggled with the heating in the room, so it was cold all night and morning. The room and hotel itself seemed tired, worn carpets, chips in the bath. It could use some investment. Had a couple drinks in the bar, which were very expensive. And all the furniture in the bar was uncomfortable, we tried multiple seats.
Jonathon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Anthony, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed
Lack of information Wasn’t advised where breakfast was served Wasn’t advised of check out times Considering we paid £235 there wasn’t even a bottle of water in the room At breakfast I drink black tea. Water was tepid and Earl grey tea tasted foul Breakfast was ok but very slow service and no orange juice
L, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle A, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Christopher, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Helen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Weekend in the Toon.
Parking problematic but excellent receptionist and manager sorted this. Dinner and breakfast scanty - seems to be the trend for all high-end hotels- cost cutting? Best to eat elsewhere? Bridge view room fabulous 💛
Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Peter, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Octopus Energy Ltd, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ashleigh, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Claire, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Better than expected for young children
Very convenient parking across the street, room very well equipped for children, providing a cot a changing mat and a nappy bin! Breakfast included in booking which was also a good offering. Great stay and wouldn’t hesitate to stay again
Jamie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely welcome on the front desk from Bruno, room & hotel were immaculate. Thanks for a lovely stay.
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ellie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Thank you team Newcastle
It was amazing. Requested some favour and the team delivered. Much appreciated.
shamiso, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Julie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good hote
Good hotel with fabulous amenities. Customer service is great, food is great, and its location is prime
2-night trip
Verified Hotels.com guest review