Newcastle-upon-Tyne Theatre Royal - 13 min walk - 1.1 km
St. James' Park - 5 min drive - 2.9 km
Getting around
Newcastle (NCL-Newcastle Intl.) - 17 min drive
Heworth Station - 5 min drive
Manors Station - 9 min walk
Newcastle Central Station - 15 min walk
Manors Station - 10 min walk
Central Station - 15 min walk
Central Station - 15 min walk
Restaurants
Pitcher & Piano Newcastle - 2 min walk
Sage Gateshead - 12 min walk
Tyne Bridge - 12 min walk
Aneesa's - 3 min walk
Khai Khai - 6 min walk
About this property
Malmaison Newcastle
When you stay at Malmaison Newcastle, you'll be a short five-minute drive from Quayside and St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this boutique hotel include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Manors Station is 10 minutes and Central Station is 15 minutes.
Languages
English, Italian, Polish
At a glance
Hotel size
122 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g. directions)
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs only, 1 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
On-site self-parking (GBP 10 per night)
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Conference space (1259 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness centre
Full-service spa
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Plasma television
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Dining
Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children
Children & extra beds
Rollaway beds are available for GBP 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self-parking costs GBP 10 per night
Guests must contact this property in advance to reserve on-site parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Frequently asked questions
Does Malmaison Newcastle offer free cancellation for a full refund?
Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Newcastle?
Yes, dogs are welcome, with a limit of 1 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Newcastle?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Malmaison Newcastle?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Malmaison Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.
What is there to do at Malmaison Newcastle and nearby?
Malmaison Newcastle has a spa and a fitness centre.
Are there restaurants at or near Malmaison Newcastle?
Yes, Brasserie offers British cuisine.
What's the area around Malmaison Newcastle like?
Malmaison Newcastle is a short 9-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Travellers say that the hotel is in a great location.
Malmaison Newcastle Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Good
20 Nov 2024
Cold and tired
Really struggled with the heating in the room, so it was cold all night and morning. The room and hotel itself seemed tired, worn carpets, chips in the bath. It could use some investment.
Had a couple drinks in the bar, which were very expensive. And all the furniture in the bar was uncomfortable, we tried multiple seats.
Jonathon
Jonathon, 1-night trip
Verified Hotels.com guest review
6/10 Good
19 Nov 2024
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 Nov 2024
Disappointed
Lack of information
Wasn’t advised where breakfast was served
Wasn’t advised of check out times
Considering we paid £235 there wasn’t even a bottle of water in the room
At breakfast I drink black tea. Water was tepid and Earl grey tea tasted foul
Breakfast was ok but very slow service and no orange juice
L
L, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Michelle A
Michelle A, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
31 Oct 2024
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Oct 2024
Helen
Helen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Oct 2024
Weekend in the Toon.
Parking problematic but excellent receptionist and manager sorted this. Dinner and breakfast scanty - seems to be the trend for all high-end hotels- cost cutting? Best to eat elsewhere? Bridge view room fabulous 💛
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Pam
Pam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Oct 2024
Peter
Peter, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
18 Oct 2024
Octopus Energy Ltd
Octopus Energy Ltd, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
18 Oct 2024
Ashleigh
Ashleigh, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Oct 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very good
14 Oct 2024
Claire
Claire, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Better than expected for young children
Very convenient parking across the street, room very well equipped for children, providing a cot a changing mat and a nappy bin! Breakfast included in booking which was also a good offering. Great stay and wouldn’t hesitate to stay again
Jamie
Jamie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 Oct 2024
Jonathan
Jonathan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Oct 2024
Lovely welcome on the front desk from Bruno, room & hotel were immaculate. Thanks for a lovely stay.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Oct 2024
ellie
ellie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Thank you team Newcastle
It was amazing.
Requested some favour and the team delivered.
Much appreciated.
shamiso
shamiso, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Oct 2024
Julie
Julie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Mark
Mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Oct 2024
Good hote
Good hotel with fabulous amenities. Customer service is great, food is great, and its location is prime