Escape to Crabwall Manor & Spa, BW Signature Collection, near a train station. Unwind in the indoor pool or enjoy a relaxing massage at ESPA spa. Take advantage of free in-room WiFi and explore the nearby surroundings from this hotel with its cozy fireplace and bar.
When you stay at Crabwall Manor Hotel & Spa, you'll be within a 10-minute drive of Chester City Walls and Chester Racecourse. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. An indoor pool, a bar/lounge and a health club are other highlights. Fellow travellers like the helpful staff and breakfast.
At a glance
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Hotel size
48 rooms
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Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered on-site self-parking
Wheelchair-accessible parking on site
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–9:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Working away
Meeting rooms
Conference centre
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Pool loungers
Facilities
Garden
Terrace
Fireplace in reception
Health club
An indoor pool
Bike parking
Full-service spa
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible parking
Assistive listening devices available
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Espa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 16 for adults and GBP 12 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 30 per pet, per night
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Crabwall Manor Hotel Chester
Crabwall Manor Hotel
Crabwall Manor Chester
Crabwall Manor
Crabwall Manor Hotel Spa
Crabwall Manor Hotel Spa
Frequently asked questions
Is there a pool at Crabwall Manor Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Crabwall Manor Hotel & Spa?
Yes, dogs are welcome. There's a charge of GBP 30 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Crabwall Manor Hotel & Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Crabwall Manor Hotel & Spa?
You can check in starting at 3 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Crabwall Manor Hotel & Spa and nearby?
Crabwall Manor Hotel & Spa has a spa and an indoor pool, as well as a steam room and a garden.
Are there restaurants at or near Crabwall Manor Hotel & Spa?
Yes, there's an on-site restaurant.
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Reviews
Crabwall Manor Hotel & Spa Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.0
Location
8.4
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
The spa facilities were relaxing, well-maintained, and offered a range of amenities including a pool, jacuzzi, steam room, and sauna. (53 reviews)
The gym facilities were well-equipped and a great way to unwind, with many guests praising their quality and convenience. (13 reviews)
The pool was clean, pleasant, and perfect in temperature, with many guests enjoying their experience. (15 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Spa
Bathroom
Food
Bed
Shower
Lobby
Bar
Reviews
Verified
8/10 Very good
25 Mar 2026
Overnight stay. Spacious room, nice pool, and pleasant bar meal.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
19 Mar 2026
Location excellent, room and facilities inc. spa very nice. All staff were great, particularly Olivia and Lynsey in the spa and Kacey in the bar and Jess in the restaurant. Will definitely go again x
Karen
Karen, 2-night trip
Verified
10/10 Exceptional
1 Mar 2026
We used this as a base for the Chester Ultra Marathon, great location, friendly staff and lovely rooms. Pool, Hottub and Sauna on Sunday we a great end to a great weekend
Ben
Ben, 2-night trip
Verified
8/10 Very good
13 Feb 2026
Clean room & amenities fantastic!!
Chester
Chester, 1-night trip
Verified
10/10 Exceptional
11 Feb 2026
Nice gym and Spa, rooms clean and spacious
Scott
Scott, 2-night trip
Verified
10/10 Exceptional
28 Mar 2026
This was a last minute overnight stop. Bar meal was fine and breakfast was the usual buffet style which was regularly replenished. All staff were friendly and courteous. Plenty of parking. Finding the room and navigating around the old building can be a bit of maze. Room was, clean and well equipped with a refreshing shower in the morning.
Tim
Tim, 1-night trip
Verified
4/10 Fair
23 Apr 2026
This hotel is ok, but the restaurant is appalling.
Severe lack of staff and attention to diners, we watched two couples up and leave after being sat with no service for almost 45minutes.
The food is vastly overpriced versus quality combined with the lack of staff attention, we were only offered a drinks order once and provided with one small jug of table water.
Spa facilities are ok, sauna is tiny but ok, pool area is nice
Barry
Barry, 1-night trip
Verified
10/10 Exceptional
5 Mar 2026
A relaxing night with the most comfy bed. Shall return
Ruth
Ruth, 1-night trip
Verified
8/10 Very good
21 Dec 2025
Clean room, friendly staff, beautifully decorated hotel for Christmas
Kylie
Kylie, 1-night trip
Verified
8/10 Very good
4 Dec 2025
Friendly efficient staff and nice rooms
Linda
Linda, 1-night trip
Verified
10/10 Exceptional
4 Dec 2025
Spa facilities were lovely, the pool temperature was perfect. Room was lovely, great big bath. Breakfast was nice, with decent choices.
Jacqueline
Jacqueline, 1-night trip
Verified
8/10 Very good
13 Apr 2026
Staff were lovely and building looked impressive, set in nice grounds and the food was good in the bar area. However inside the room was a bit tired and decoration shabby. The room was very hot with no air com (just a table fan) and safety limits on the windows meant you could only open them an inch. There was no fridge in the room for keeping things cool either. Also the shower tray didn't drain proprerly so you ended up standing in water that I was worried would spill over and the floorboards in the room upstairs were very loud and creaky which was a bit annoying. Overall it was a lovely stay just a few little things that stopped it getting 5 stars.
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
4 Nov 2025
Beautiful building. Lovely friendly staff
LAURA
LAURA, 1-night trip
Verified
8/10 Very good
22 Jan 2026
Beautiful large room, in good decorative order with nice products, ample parking and lovely rural views. Breakfast is not cooked to order, which for the price of the rooms might have been expected, however for a hot buffet it was pretty good and the cold buffet was also good quality. Friendly and helpful staff. Didn't have time to use the spa.
Ruth
Ruth, 2-night trip
Verified
6/10 Good
24 Mar 2026
The receptionist was lovely, polite. We checked in ok. The room numbering had us confused. Our party had 2 rooms, both very spacious, but both very cold. The towel rail in one room didn't work. The central heating radiator in both bedrooms didn't work but there was an electric heating panel that eventually warmed up the large bedroom. The hotel generally appears dated. Dirty stains around the door handles and door plates. The dining room on the Sunday night was cold, but much warmer at breakfast on Monday morning. The bar area and adjoining lounge were cold and poorly
Martin
Martin, 1-night trip
Verified
8/10 Very good
16 Nov 2025
The room was clean, staff very friendly and helpful. I had room 7, not much of a view from window though, it looked straight out at the air vent for the kitchen so occasionally had cooking smells wafting into the room, other than that a pleasant stay.
Claire
Claire, 2-night trip
Verified
8/10 Very good
9 Feb 2026
We had room 40, which was extremely spacious and well appointed, and very clean.
The bathroom was equally well appointed, but I have one small issue with bath/shower units, that is the very nature of the slopping floor of the actual bath makes them difficult to keep your feet, particularly when getting out after a shower when both feet and the bath surface are wet. One hand definitely needs to be keeping a tight hold of the wall mounted grab handle to prevent a fall.
Peter
Peter, 1-night trip
Verified
6/10 Good
9 Mar 2026
Staff were helpful as at first we were given a room with just a shower, we asked for a room with a bath and were given one. However the water was lukewarm and even after running it for 10 minutes it never got any warmer so there was no point having a bath. Also no heating in the room apart from a small portable heater that had been put in obviously to replace the central heating. Not ideal. Breakfast was average, sausage and bacon was overcooked and hash browns on the hotplates were nearly cold.
Lisa
Lisa, 2-night trip
Verified
10/10 Exceptional
26 May 2025
Lovely trip with good dining options
Mark
Mark, 1-night trip
Verified
8/10 Very good
21 Dec 2025
Evening meal in restaurant was ok main was delicious but dessert was a let down completely. Rooms was lovely and clean downside was the two single mattresses squashed together to make a double and the tv signal was a hit and miss. All in all a lovely weekend break away!!
Ceri
Ceri, 2-night trip
Verified
8/10 Very good
10 Feb 2026
Gym good, staff good, setting good, room good. Evening food - very overpriced for the quality delivered. 2 warmish ( I suspect microwaved) satay sticks with side sauce, the smallest and worst medium sirloin (overcooked) I’ve ever had with a few oven chips 1/2 tomato on a mushroom & 2 beers £64. A huge let down. Would not return - there’s too many similar and better options available.
Bruce
Bruce, 1-night trip
Verified
8/10 Very good
10 Nov 2025
Room spotless except for the damaged waste bin in bathroom. Room spacious and tastefully decorated.
Bed very comfortable.
Loved the large bath.
Enjoyed breakfast. Great selection.
The only issue we had was poor lighting.
Cheryl
Cheryl, 1-night trip
Verified
8/10 Very good
31 Mar 2025
Stayed at the hotel for a wedding, good location and convenient for Chester.
Simon
Simon, 2-night trip
Verified
6/10 Good
16 Nov 2025
Check in was good.
Room spacious but very tired but comfortable
Although it appeared clean it was grubby. Stained carpets, cracked window, mould around bath
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
3 Jul 2025
Great hotel.
Lovely hotel. Beautiful setting and grounds. Nice large room nicely decorated. Well situated to get to Chester or the Wirral. Would highly recommend this hotel.