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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Sunderland with bar/lounge and conference centre

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Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
Individually decorated, individually furnished, desk, laptop workspace
Reception
Meeting facility
2 restaurants, breakfast, lunch, dinner served; soul food
In the heart of Roker, The Roker Hotel offers a tranquil retreat with 3 restaurants serving Italian cuisine and kids' meals. Unwind at the coffee shop, explore nearby attractions via free self parking, or enjoy dry cleaning/laundry services for a hassle-free stay.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Free parking
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli

For families (6)

  • Private bathroom
  • Terrace
  • Laundry facilities
  • Lift
  • LCD TV
  • Free self-parking
The current price is £62
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk - 1.1 km
  • Stadium of Light - 4 min drive - 2.8 km
  • Sunderland Empire - 4 min drive - 3.1 km
  • University of Sunderland - 5 min drive - 3.4 km
  • Port Of Tyne - 17 min drive - 17.4 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests might experience some noise from the bar located downstairs.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Dining

Poetic License – Overlooking the ocean, this cocktail bar specialises in soul food and serves lunch and dinner. A children's menu is available. Open selected days.
1842 Café & Bistro – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Roker Hotel, BW Premier Collection?

Yes, there's free self parking.

What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?

Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at The Roker Hotel, BW Premier Collection?

No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.

Are there restaurants at or near The Roker Hotel, BW Premier Collection?

Yes, there are 2 on-site restaurants, featuring soul food and ocean views.

What's the area around The Roker Hotel, BW Premier Collection like?

The Roker Hotel, BW Premier Collection is located on the waterfront in Roker, a short 15-minute walk from National Glass Centre and 13 minutes' walk from Whitburn Sands.

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The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel and a great views
First visit to this hotel and wont be my last. Friendly and welcoming on reception and lovely clean hotel. Room perfect for 1 night and the bar is lovely.
Darren, 1-night trip

8/10 Very good

I've stayed here lots over the last 2 years, i like the hotel, foods good. not sure why i get Room 128, worst room in the place but other than that all good.
Gary, 1-night trip

10/10 Exceptional

arrived at hotel and staff were very eager to help and also upgraded the next day and I was so shocked by how good the rooms are and I would highly reccomend staying there if you are looking for somewhere in the Sunderland/South Shields area even for a night away
Jason, 2-night trip

8/10 Very good

Very friendly staff,very clean and great bar to relax and chill out. Great place if you heading to the match
john, 1-night trip

8/10 Very good

Very nearly great
The good: This is a lovely looking hotel from when you walk through the doors. The staff were friendly and helpful. The bar attached was really good and the breakfast was enjoyable. Good looking furnishings in the room overall great look and feel. The bad: The bed was a bit rickety and the mattress was the cheapest of cheap and lessened the overall quality. It’s a cheap and cheerful hotel if they got some quality mattress’s it would be great
Daniel, 1-night trip

10/10 Exceptional

Our stay was lovely. The only beef I have is that you allow dogs in the bar. I have nothing against dogs but I don’t agree with them being in a bar or restaurant where you eat and drink, it is not hygieneic
Patricia, 2-night trip

8/10 Very good

Have stayed at this property a number of times. While still a good hotel the standards seem to have fallen and servicing of rooms has been cut back to every thrid day.
John R, 3-night trip

10/10 Exceptional

Good location for north east business visit
Steven, 1-night trip

6/10 Good

Loud Music
Loud music Sunday night from the function room not ideal
David, 3-night trip

8/10 Very good

everything was satidfactory
Karl, 1-night trip

8/10 Very good

Overall stay was good, but the rooms heating wasn’t on when I arrived, admins are only radiators, and either on or off…. Gap under door which let the light through from the corridor all night, I ended up putting a pillar to cover the gap on the floor to try and stop most coming through. Service was amazing, as I forgot my toothbrush and they provided one free.
Claire, 1-night trip

8/10 Very good

This is in a beautiful place directly across from the beach. The staff are very nice.
Douglas, 1-night trip

10/10 Exceptional

As always staff were excellent . Room was beautiful and all in all great stay :)
Elizabeth, 1-night trip

10/10 Exceptional

Lovely beach hotel
Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Mark, 1-night trip

8/10 Very good

A well positioned seaside hotel with a good vibe.
Our second stay here, good welcoming service. Had some lovely food in the tea room and enjoyed some small plates in the main bar. Hotel has a nice ambience in the public areas. Bit disappointed with the range of food now offered. Not as good as last year on daytime and evening menus but everything we ordered was tasty and well prepared. A few delays on cooked breakfast item availability on the second of our two days stay. A small inconvenience but still an inconvenience. I'd urge staff to ensure items are available throughout the breakfast service.
Leigh, 2-night trip

10/10 Exceptional

Good value and location
Always a pleasant stay
Joanne, 2-night trip

10/10 Exceptional

Perfect small break
Amazing night . You could easily spend more than one night here . Very self contained . We didn’t even bother to eat in the restaurant the room was so large and comfortable. We opted for room service which again was to a high standard.
Helen, 1-night trip

8/10 Very good

Winter Break.
Stayed in the executive suite top floor ,view amazing .Few things needed in that room ,there is only one arm chair that had seen better days cushion was loosing all the feathers The settee was so low to sit on you couldnt see the lovely view of the sea.More mirrors need too.Grab rail needed in spa bath ..Wardrobe door wouldnt close .Heating is on a timer so if you want to be in youre room through the day it was very cold .We had to wrap up in bed throws. Staff very friendly in breakfast bar. The Poetic licence bar was nice but yet again so cold to sit in .
lynne, 3-night trip

6/10 Good

Working away
Stayed here plenty of times in the past with work, room wasn't as nice as other which i can live with, still get the free drink which is a good touch. I was there for 2 nights and only noticed once i got back the 2nd night that my room wasn't serviced, can live with the bed not being made, but no tea and coffee replaced or loo roll.
Gary, 2-night trip

8/10 Very good

We had a great stay and the view of the water was excellent. Parking was easy and we had an enjoyable dinner in the restaurant.
Jeannie, 1-night trip

4/10 Fair

Very tired customer
On Friday they had a wedding which then led to kids running up and down the hallway screaming and shouting throughout the night, then Saturday night was arguments until after 3am which meant another sleepless night
Alison, 2-night trip

8/10 Very good

First room was bad, went to reception and was upgraded to a much bigger and better room with a sea view.
Beard, 1-night trip

10/10 Exceptional

Review
Very good hotel good service clean and v friendly and helpful staff
Ian, 2-night trip

10/10 Exceptional

Great room with a view over the beach. Lovely bar with good food.
Stuart, 1-night trip

10/10 Exceptional

The Roker Hotel is is our favourite hotel in Sunderland and it's the one me and my partner keep coming back too each year. It has a prime location by the sea and it's easy to get out to Durham, Newcastle or the surrounding area. The beach is just a short walk away, and has some lovely coffee spots and restaurants on it. The Stadium of Light is also in walking distance if you are vising to see Sunderland play. The rooms are clean, comfortable, and the staff are very friendly and helpful. The on-site bar is also really good!
Alexander, 3-night trip