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The Roker Hotel, BW Premier Collection

4.0 star property
Waterfront hotel in Roker with bar/lounge and conference centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Roker Hotel, BW Premier Collection

Cocktail bar, ocean views, open selected days
Meeting facility
Individually decorated, individually furnished, desk, laptop workspace
Reception
Exterior
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry facilities
    Laundry facilities
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • 3 restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Snack bar/deli
Feel at home
  • Private bathroom
  • Terrace
  • Laundry facilities
  • Lift
  • LCD TV
  • Free self-parking
The price is £55
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, Multiple Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Individually decorated, individually furnished, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Separate sitting area
Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Executive Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Sofa bed - single
Shower/bath combination
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Single Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Highlights

Individually furnished
Individually decorated
Heating
Club Lounge
LCD TV
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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Grand Hotel Sunderland
Pool
Pet-friendly
Free parking
Free WiFi
8.6 out of 10, Excellent, (1000)
The price is £65
includes taxes & fees
5 Dec - 6 Dec
Grand Hotel Sunderland
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About the area

Map
Roker Terrace, Sunderland, England, SR6 9ND

What's nearby

  • Whitburn Sands - 13 min walk - 1.1 km
  • Stadium of Light - 4 min drive - 2.8 km
  • Sunderland Empire - 4 min drive - 3.1 km
  • University of Sunderland - 5 min drive - 3.4 km
  • Port Of Tyne - 17 min drive - 17.4 km

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 31 min drive
  • Durham (MME-Teesside Intl.) - 44 min drive
  • Sunderland Station - 10 min drive
  • Seaham Station - 13 min drive
  • St. Peter's Station - 24 min walk
  • Seaburn Station - 23 min walk
  • Stadium of Light Station - 24 min walk

Restaurants

  • ‪Fulwell Tandoori - ‬15 min walk
  • ‪New Derby - ‬7 min walk
  • ‪The Blue Bell - ‬19 min walk
  • ‪Cat and Dog Steps - ‬9 min walk
  • ‪Grannie Annies - ‬5 min walk

About this property

The Roker Hotel, BW Premier Collection

Situated by the ocean, The Roker Hotel, BW Premier Collection is a great choice for a stay in Sunderland. You can relax with a drink at the bar/lounge, and the 3 restaurants are nice spots to grab a bite to eat. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers say great things about the helpful staff.

Languages

English, French, Italian, Portuguese, Romanian, Spanish

At a glance

Hotel size

  • 43 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests might experience some noise from the bar located downstairs.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Marina nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Alarm clock
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free tea bags/instant coffee

More

  • Housekeeping (on request)

Special features

Dining

Poetic License – Overlooking the ocean, this cocktail bar specialises in soul food and serves lunch and dinner. A children's menu is available. Open selected days.
Let There Be Crumbs – This café overlooks the ocean. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • A damage deposit of GBP 50 will be collected before check-in

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 12.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 11:00 AM and 1:00 PM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
  • Dining venue
  • Meeting facilities
The following facilities are closed for New Year's Eve:
  • Bar/lounge
  • Dining venue
The following facilities are closed on Sunday:
  • Restaurant

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Roker Hotel Sunderland
Roker Hotel BW Premier Collection
Best Western Roker Sunderland
Best Western Roker
Roker Hotel Sunderland
Best Western Sunderland
Roker BW Premier Collection
Best Western Roker Hotel
The Roker Hotel BW Premier Collection
The Roker Hotel, BW Premier Collection Hotel
The Roker Hotel, BW Premier Collection Sunderland
The Roker Hotel, BW Premier Collection Hotel Sunderland

Frequently asked questions

Are pets allowed at The Roker Hotel, BW Premier Collection?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Roker Hotel, BW Premier Collection?
Yes, there's free self parking.
What are the check-in and check-out times at The Roker Hotel, BW Premier Collection?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Roker Hotel, BW Premier Collection?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (19-min drive) is nearby.
Are there restaurants at or near The Roker Hotel, BW Premier Collection?
Yes, there are 3 on-site restaurants, featuring soul food and ocean views.
What's the area around The Roker Hotel, BW Premier Collection like?
The Roker Hotel, BW Premier Collection is located on the waterfront in Roker, a short 15-minute walk from National Glass Centre and 13 minutes' walk from Whitburn Sands.

The Roker Hotel, BW Premier Collection Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect small break
Amazing night . You could easily spend more than one night here . Very self contained . We didn’t even bother to eat in the restaurant the room was so large and comfortable. We opted for room service which again was to a high standard.
Helen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amelia, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location for north east business visit
Steven, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Pauline, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bad checkin but niceish hotel
Check in took a long time. The website offers free room upgrades when available but we were told this wasn’t true. We then had to argue that this was what was advertised and we weren’t willing to pay the money to upgrade if it was advertised as free. This was embarrassing and we had to wait 20 minutes and show the wording on the booking for the receptionist to speak to his manager and confirm that we were right and give us the upgrade. The computers then crashed and we had to wait again for this. Completely not the receptionists fault but hotels fault. He couldn’t apologise enough for the inconvenience of the long wait but in the stress of the situation forgot to give us vouchers for drinks and explain about bar tabs etc. which were explained later. Website advertises multiple restaurants including an Italian, which is amazing but not actually affiliated with the hotel and the receptionist tried to convince us to use their restaurant instead. Weird. Italian was 10/10 and would definitely recommend. Bed in the room was very low. Anyone with nobility issues would not be able to get up and down off the bed. Room as spacious and furniture okay but signs of wear/damage on furniture and bedding. Carpet was lumpy and a trip hazard between the bathroom and the bedroom. Plastic cups rather than glasses which was again a bit unusual. Poetic license bar was nice, barmaid friendly and helpful and there was a good choice of drinks available. Comfy seats and a good view.
Laura, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

First room was bad, went to reception and was upgraded to a much bigger and better room with a sea view.
Beard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely beach hotel
Lovely hotel next to the beach, very friendly staff happy to help. Good bed comfy, large TV excellent… only issue was the toilet in the bathroom was a bit noisy for a while after flushing, but not a real problem. Great stay will be back
Mark, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Darren, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Very disappointing for the following reasons. Room very small.water cold on shower, however fixed on reporting. Need to consider where you put guests when functions are running/ occurring. Noisy with doors slamming and guests involved in party running up and down corridor shouting. Doors need to have soft close. Think about replenishing the tea/ coffee even if the room not cleaned.
Paul, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Admin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The room was a flight of stairs to the first room , a long a corridor down two flights of stairs which were narrow . Through a heave door only to find the steps down literally as you open the door and then three stairs up to the room . All very narrow and difficult to carry bags . I was asked if I needed help but the main stair case was fine if I had been made aware of how far the room was away I would have taken it . Staff very friendly
Miss, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Limited options for vegetarians in the hotel restaurant. Very noisy if you did choose to eat there with a DJ playing loud music in the bar. Coffee in the room and at breakfast was dreadful, please change the brand. Room was nice, but not particularly clean, our view was of an air conditioning duct and the back of a building, bathroom was clean.
Glyn, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

As always staff were excellent . Room was beautiful and all in all great stay :)
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Review
Very good hotel good service clean and v friendly and helpful staff
Ian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bob, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Derrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A little dated, layout like a rabbit warren lots of coridors and stairs so not so great if your of restricted mobility
Jane, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Julie, 1-night trip
Verified Hotels.com guest review

6/10 Good

The mattress in my room was worn out and needed to be replaced. However generally I everything was fine.
Tebogo, 5-night business trip
Verified Expedia guest review

8/10 Very good

The hotel had different options for dining and a large bar/restaurant area with a covered outside terrace with excellent staff that were most helpful at all times. I paid an additional amount for breakfast, however the filter coffee at breakfast was bitter and not very warm. When I asked for a coffee latte there was an additional charge which I think the hotel management should reconsider.
Richard, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Gavin, 4-night trip
Verified Hotels.com guest review