Genting Hotel & Spa at Resorts World Birmingham is just 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this eco-friendly hotel include 5 bars/lounges, a casino and an indoor pool. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, French, German, Greek, Italian, Spanish
At a glance
Hotel size
184 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (GBP 20 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
18 restaurants
5 bars/lounges
3 coffee shops
Room service (late night)
Snack bar/deli
Travelling with children
Bowling alley
What to do
Bowling alley
Shopping
Ice skating nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
An indoor pool
Shopping centre on-site
Casino
Full-service spa
10 casino gaming tables
30 casino slot machines
2 casino VIP rooms
Sauna
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Roll-in shower
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 19.95 for adults and GBP 9.95 for children
Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)
Renovations and closures
The property is closed: Christmas Eve and Christmas Day.
Children & extra beds
Cots/infant beds are available for GBP 15.0 per night
Parking
Covered self-parking costs GBP 20 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rollaway beds are only suitable for guests aged up to 12.
Also known as
Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham
Frequently asked questions
Does Genting Hotel & Spa at Resorts World Birmingham offer free cancellation for a full refund?
Yes, Genting Hotel & Spa at Resorts World Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Genting Hotel & Spa at Resorts World Birmingham?
Yes, there's an indoor pool.
Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Genting Hotel & Spa at Resorts World Birmingham?
Yes. Self-parking costs GBP 20 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Genting Hotel & Spa at Resorts World Birmingham?
Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.
What are the check-in and check-out times at Genting Hotel & Spa at Resorts World Birmingham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Genting Hotel & Spa at Resorts World Birmingham?
Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.
What is there to do at Genting Hotel & Spa at Resorts World Birmingham and nearby?
Have fun with nearby winter activities such as ice skating. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel & Spa at Resorts World Birmingham also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Genting Hotel & Spa at Resorts World Birmingham?
Yes, there are 18 on-site restaurants.
What's the area around Genting Hotel & Spa at Resorts World Birmingham like?
Genting Hotel & Spa at Resorts World Birmingham is in Marston Green, a short 5-minute drive from Birmingham Airport (BHX) and 5 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.
Genting Hotel & Spa at Resorts World Birmingham Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
17 Nov 2024
Simon
Simon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Nov 2024
Carol
Carol, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Nov 2024
Polite and professional
On arrival we were met by a polite well dressed employee who spoke clearly and gave us all the necessary information and direction.
sean
sean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 Nov 2024
Collette
Collette, 2-night trip
Verified Hotels.com guest review
4/10 Fair
11 Nov 2024
Matthew
Matthew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Lesley
Lesley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Nov 2024
Love this place
Gavin
Gavin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
Patrick
Patrick, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
29 Oct 2024
Paula
Paula, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Oct 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Fiona
Fiona, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Oct 2024
Aimee
Aimee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Oct 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
21 Oct 2024
Give us prior notice
Upon arrival we had to pay a £50 deposit which was not told to us prior to the booking or even on the website.
There was no shower gel or shampoo in the bathroom.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
mark
mark, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 Oct 2024
Excellent stay
Fabulous stay, lovely room, great staff on reception. Breakfast seemed short staffed, tables not cleared and had to ask for tea/coffee then had to take cups from another table, otherwise good. Would definitely stay again and wd have stayed extra night but room price for second night over double the price.
Liz
Liz, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 Oct 2024
Graham
Graham, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 Oct 2024
liam w thomas
liam w thomas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
martin
martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Oct 2024
Great stay
Lovely stay just don’t forget photo is because we did and had to drive all the ya back to get it. Spar is only available between 7am and 10am on Sunday morning