10/10 Exceptional
Beautiful place to stay.
Dmitrijs
Dmitrijs, 6-night trip
Xoza Hotel Urban Escape
Hotel with indoor pool, near Plaza Las Americas
Xoza Hotel Urban Escape puts you within a 10-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Also, Puerto Cancun Marina Town Center and Langosta Beach are within a short drive.
Very good
Popular amenities
- Pool
- Free breakfast
- Free parking
- Free Wi-Fi
- Air-conditioning
- Gym
Main amenities (9)
- Daily housekeeping
- Near the beach
- Indoor pool
- 24-hour fitness centre
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Garden
- Banquet hall
Feel at home (6)
- Private bathroom
- Garden
- Daily housekeeping
- Lift
- Digital TV service
- Free self-parking
Room options
Showing 3 of 3 rooms
Comfort Room
Exceptional
Highlights
Air conditioning
Smart TV
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
- Sleeps 2
- 1 Queen Bed
Superior Double Room
Highlights
Air conditioning
Smart TV
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
- Sleeps 3
- 2 Double Beds
Deluxe Room
Highlights
Air conditioning
Smart TV
Hairdryer
Private bathroom
Digital channels
In-room safe
Daily housekeeping
- Sleeps 2
- 1 Queen Bed
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About the area
Lopez Portillo, Cancun, QROO, 77513
About this property
Xoza Hotel Urban Escape
Xoza Hotel Urban Escape puts you within a 10-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the indoor pool. Also, Puerto Cancun Marina Town Center and Langosta Beach are within a short drive.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Xoza Hotel Urban Escape Reviews
Very good
9.2
Cleanliness
7.8
Amenities
8.8
Staff & service
8.4
Eco-friendliness
8.4
Property conditions & facilities
10/10 Exceptional
It’s a very new property and didn’t have all the amenities ready.
Virginia
Virginia, 2-night trip
8/10 Very good
Beside the no water for a day it was good
SANDRA
SANDRA, 3-night trip
6/10 Good
They offered no toiletries and not hot water in the shower. Very simple. I wouldn't go again.
Sebastiano
Sebastiano, 1-night trip
4/10 Fair
Hotel staff was excellent. Property was brand new and clean. The free breakfast is cold ham and sliced bread. Cheap, fake orange juice. The Gym was nice but no AC. Very bad and inconvenient location. Very limited dining in the area and nk where to eat inside with AC. Broken waterlines inside the walls.....new construction. No towels in the pool..No paper towels to dry hands in public restrooms. Lobby is extremely hot and not properly climate controlled. No ventilation fan in bathroom.
Jordan Keith
Jordan Keith, 3-night trip
2/10 Poor
No hot water, flooding issues and the staff left for the night without providing help.
Jason
Jason, 4-night trip
2/10 Poor
Nothing
Jarell M
Jarell M, 3-night trip
6/10 Good
The room felt confined, lack of windows and no full length mirror. The water did not work for a full day. The property was clean and what helped the inconvenience was the hospitality.
Idanet
Idanet, 4-night trip
8/10 Very good
Tudo muito bom, apenas o café da manhã que não tinha muita opção, poderiam pensar em fazer um café da manhã com opções mexicanas, seria uma ótima experiência para os hóspedes.
e
e, 3-night trip
10/10 Exceptional
Muy limpio y organizado, recomendado
Lorena
Lorena, 6-night trip
6/10 Good
Hotel medianito
Hotel bastante mediano, desayuno horrible pero el cuarto limpio. Muy básico, para lo que es, simplemente dormir. Me gustó que tuviera Netflix.
eber
eber, 2-night trip
6/10 Good
No hacen limpieza
Esau
Esau, 2-night trip
8/10 Very good
Instalaciones limpias, buena atención
Emily
Emily, 1-night trip
10/10 Exceptional
Muy bien todo
Hugo
Hugo, 3-night trip
10/10 Exceptional
Muy buen lugar para estar, atención muy amables y muy cómodo para estar
Daniel Jair
Daniel Jair, 1-night trip
10/10 Exceptional
Muy bien, llegamos ya tarde pero en todo momento nos atendieron muy bien, conocí a los recepcionistas de los 3 turnos y sin duda excelente servicio, el hotel es muy bonito y lo único que le hace falta es un restaurancito, de ahí en fuera todo fenomenal. Si regresaría.
Carlos
Carlos, 1-night trip
10/10 Exceptional
Me encanto.la atención de los recepcionista, el hotel apesar de estar en el centro de Cancún está bonito, te dan café de cortesía. Tiene una alberca techada, billar. Y a 10 minutos caminando está la lavandería 24 horas por si tú estancia es mayor. Me encantó
Viridiana
Viridiana, 2-night trip
10/10 Exceptional
Muy buenas instalaciones y el personal siempre nos ayudó en lo que necesitabamos
Enrique
Enrique, 2-night trip
10/10 Exceptional
Realmente disfrutamos la estancia, ambiente tranquilo, el personal muy atento, nos dieron excelentes recomendaciones para comer, el cafecito gratis delicioso, todo muy bien, sin duda regresaria
Erika Figueroa
Erika Figueroa, 4-night trip
10/10 Exceptional
Excelente todo, desde la limpieza, el que nos encargo, todo en excelentes condiciones, muy amables al tratar a uno, de verdad volvería a visitar ese hotel, tiene un oxxo enfrente y todo lo que necesite uno si lo tiene la recepción se lo dan, excelente servicio el mejor hotel 😻
Renata
Renata, 1-night trip
6/10 Good
Requiero facturar y me dicen que ellos no me pueden facturar
Iris Adriana
Iris Adriana, 1-night trip
8/10 Very good
me gusto que esta chiquito, nuevo, limpio y cumple con lo que promete.
no me gusto que tiene un olor raro afuera del elevador.
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Hotel nuevo, cómodo, con todo lo necesario para descanaar. Minimalista y centrico. Peesonal amable.
María Teresa
María Teresa, 1-night trip
10/10 Exceptional
Estuvo bastante bien y económico
nathan
nathan, 4-night trip
10/10 Exceptional
Estaba muy limpio y la atención fue muy buena, el hotel es nuevo por ende las instalaciones son muy buenas
Alberto
Alberto, 3-night trip