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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Restaurant
On the beach
On the beach
On the beach
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

UNESCO Sustainable Travel Pledge

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with spa, near La Isla Shopping Mall

8.4/10 Very good

1,231 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is £289
Price available on 13/12/2022
Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • La Isla Shopping Mall - 28 min walk
  • Forum Beach - 4 min drive
  • Cancun Convention Center - 6 min drive
  • Tortuga Beach - 9 min drive
  • Langosta Beach - 11 min drive
  • Turtle Beach - 14 min drive
  • Puerto Cancun Marina Town Center - 17 min drive
  • Delfines Beach - 15 min drive
  • Plaza Las Americas - 21 min drive
  • Ultramar Ferry Puerto Juárez - 25 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • The Surfin Burrito - 6 min walk
  • Limoncello - 10 min walk
  • Lorenzillo's - 11 min walk
  • Mextreme - 13 min walk
  • Marinero's - 13 min walk
Map

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body treatments. Dining choices include 6 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other highlights at this upmarket property include a rooftop terrace, a poolside bar and a health club. The pool and helpful staff get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • 24-hour room service

What to do

  • On the beach
  • Shopping

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Pillow menu
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 18 treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Dining

Gourmet Marché – On-site buffet restaurant.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property accepts credit cards and cash.

Also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 13 Dec 2022 start from £289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there's free self parking.
What are the check-in and check-out times at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
No, this property doesn't have a casino, but PlayCity Casino (12-min drive) and Royal Yak Casino and Sports Book (13-min drive) are both nearby.
What is there to do at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only and nearby?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor pools, 2 bars and a spa, as well as a health club and a garden.
Are there restaurants at or near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?
Yes, there are 6 on-site restaurants. Nearby restaurants include The Surfin Burrito (6-min walk), Limoncello (10-min walk) and Lorenzillo's (11-min walk).
Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only like?
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 13-minute walk from Cancun Convention Center and 4 minutes' walk from Costa Occidental de Isla Mujeres National Park. Travellers say that this property is in a good location.

Overall score and ratings

8.4

Very good

9.3/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.9/10

Eco-friendliness

8/10 Very good

Second time here and it was exceptional. Upset that Jades Restaurant menu changed, I was looking forward to that. Sports Bar food is still now
jamika, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

mizia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Book It Now!
I loved this resort the moment I saw it in Tik Tok! About 20 minutes from the airport and only a 10 minute walk to main strip. The ambience of this resort is beyond divine. Check in was quick, the staff were wonderful and the views are spectacular. I would definitely stay here again if visiting!
Nicole, 4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Avoid this place.
There was no water and then no hot water on the morning of my departure. room service took 1.5 hours the first night. the room was extremely noisy
Jordan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Check in was easy, the staff was very welcoming and helpful. The spa attendent attempted to give me an unsecure locker. After voicing that i was uncomfortable leaving my personal belongings in an unsecure locker she was able to provide one that locks. Approximately 5 mins later the same attendent attempts to give my friend the same unsecure locker. When I ask why she would attempt to give us an unsecure locker she locates a secure locker for my friend. While I understand things break, repairs should be done in a timely manner or communicate to the guest upfront that the only locker available is unsecure. Being told the locker was unsecure after I inquired about how to lock it is unacceptable
SIDONIE, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Diamond club $$$
Amazing resort I had an amazing time. Diamond club is very much worth it. Daniel our butler was outstanding.
Iesha, 5-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Wouldn’t recommend
Building is old. Cups looked dirty at the pool area. Did not have good customer service by the pool. The actual pool is outdated. The room felt “wet” there furniture was old. Paint touch ups throughout the room that did not match. The elevators are slow and not well maintained
Briannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend!
3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Aileen, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

A bit of bait and switch
I was promised $300 of “hotel credit” in the hotel listing but instead received a pack of discount vouchers. The hotel credit was a major factor in choosing the hotel so it was very disappointing that this was a “bait and switch”. Additional purchases would have been required to apply the vouchers. And when I tried to use the spa discount voucher, the discount was lower than the spa promo itself which rendered the discount voucher useless. In additional 2 of the restaurants were closed on the days we were there. It’s a party hotel with large noisy crowds so if you are looking for a quiet and relaxing hotel this is not it.
4-night trip
Verified Hotels.com guest review