In the heart of Chester, The Townhouse Chester offers a charming retreat. Enjoy breakfast, connect to in-room WiFi, and unwind by the fireplace or on the garden patio. Guests praise this hotel for its helpful staff.
When you stay at The Townhouse Chester, you'll be in a fantastic location, only a five-minute walk from Old Dee Bridge and Dewa Roman Experience. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights at this Georgian hotel include a snack bar/deli, a terrace and a garden.
At a glance
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Hotel size
30 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets allowed (2 total)*
Service animals welcome
Food and water bowls and off-lead area available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Off-site parking nearby (GBP 10 per night; discounts available)
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Other information
Designated smoking areas
Caters to LGBTQ guests
Property amenities
Food and drink
Full breakfast (surcharge) 8:00 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Snack bar/deli
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
2 buildings/towers
Built in 1699
Safe-deposit box at front desk
Garden
Terrace
Fireplace in reception
Arcade/games room
Banquet hall
Outdoor furniture
Georgian architecture
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout curtains
Bed sheets provided
Freshen up
Hydromassage shower head
Shower only
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Mobile key entry
Guidebooks/recommendations
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 13.95 per person
Early check-in can be arranged for an extra charge of GBP 10.00 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 10 (subject to availability)
Children & extra beds
Cots/infant beds are available for GBP 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per night
Parking
Parking is available nearby and costs GBP 10 per night (1640 ft away)
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property caters to LGBTQ+ guests.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
An early check-in may be available by prior arrangement.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Also known as
Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection
Frequently asked questions
Does The Townhouse Chester offer free cancellation for a full refund?
Yes, The Townhouse Chester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Townhouse Chester?
Yes, pets are welcome, with a limit of 2 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at The Townhouse Chester?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at The Townhouse Chester?
Check-in start time: 3 PM; check-in end time: 1:00 AM. There's a charge of GBP 10.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 10 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at The Townhouse Chester and nearby?
The Townhouse Chester has an arcade and a garden.
Are there restaurants at or near The Townhouse Chester?
Yes, there's an on-site restaurant.
What's the area around The Townhouse Chester like?
The Townhouse Chester is in the heart of Chester, a short 9-minute walk from Chester City Walls and 10 minutes' walk from Chester Racecourse.
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Reviews
The Townhouse Chester Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.6
Location
9.0
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was very good and the staff were friendly and efficient. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Bed
Bathroom
Food
Shower
Location
Restaurant
Bar
Reviews
Verified
10/10 Exceptional
23 May 2026
Staff were helpful and friendly and the breakfast was excellent.Had a great nights sleep as the bed was so comfortable.
Graham
Graham, 1-night trip
Verified
8/10 Very good
25 Mar 2026
Central to town with many fantastic restaurants
Melvin
Melvin, 1-night trip
Verified
10/10 Exceptional
22 Dec 2025
Staff, Room, Breakfast, Location - our 3rd stay and nowhere better to stay in Chester!
Will return gain next year!
Paul
Paul, 2-night trip
Verified
10/10 Exceptional
18 Nov 2025
Hotel has a very good location with shops restaurants and the river all within easy reach.
Sue
Sue, 2-night trip
Verified
10/10 Exceptional
3 Mar 2026
Brilliant location, easily accessible to everything in Chester, parking was only a few minutes away but we were able to park right outside to unload our luggage. Staff were extremely pleasant and helpful, the hotel was most comfortable and well kept, we enjoyed our stay here immensely, thanks to all who made our trip to Chester so lovely x
Anne
Anne, 2-night trip
Verified
8/10 Very good
31 Dec 2025
Room was spacious, clean and had everything we needed. Staff were lovely and friendly.
Lucy
Lucy, 2-night trip
Verified
10/10 Exceptional
19 Oct 2025
Beautifully decorated rooms, super-friendly staff, and the fastest check-in/check-out process.
Svetlana
Svetlana, 1-night trip
Verified
8/10 Very good
5 Mar 2026
Upon checking in I checked that it was a twin room or the beds could be split as requested. The request had not been received but the staff were accommodating and changed our room for us without any problem, they were kind and considerate and gave us a large 3 sleeper room. The room was very clean, just a few dusty areas on plugs and toilet roll holder and a stained net curtain however, the floor was quite uneven which was a bit disorientating but no major complaints. The hotel is in a great location with lots of public parking available off site. All historic interests to see were within walking distance with the city wall walk within 3 minutes. Lots of great restaurants nearby and the hotel bar area was fantastic it even has a pool table.
Heather
Heather, 1-night trip
Verified
10/10 Exceptional
5 May 2025
Amazing space. Was absolutely PERFECT for our group and honestly really made the stay.
Did have a small issue with a pillow being unclean but they replaced quickly :)
Laura
Laura, 2-night trip
Verified
8/10 Very good
14 Aug 2024
I'd stay again
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have.
Nice staff, breakfast was very good
jeffrey
jeffrey, 1-night trip
Verified
10/10 Exceptional
14 Oct 2024
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely.
I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
ADELAIDE
ADELAIDE, 2-night trip
Verified
6/10 Good
7 Mar 2025
Small room -
Room was very small, shower room was really small.. you could hear the TV in the next room clearly.. the room had been recently decorated but not to a great standard. No parking at the hotel, but you could park on the main road outside between 6pm and 8am no problem. Disappointed that the staff didn’t know this. Bed was comfy and the hotel is in a good central location.
Paul
Paul, 1-night trip
Verified
6/10 Good
7 Nov 2024
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
chris
chris, 1-night trip
Verified
10/10 Exceptional
28 May 2025
Great location
Michael
Michael, 2-night trip
Verified
10/10 Exceptional
13 Jul 2022
Great staff and location. Great food and very nice hotel.
Verified traveller
2-night trip
Verified
10/10 Exceptional
10 Jul 2022
Nice get away very dog friendly
Zoe
Zoe, 4-night trip
Verified
10/10 Exceptional
8 Aug 2022
It was good
Angela
Angela, 1-night trip
Verified
2/10 Poor
12 Aug 2022
Nice hotel awful staff
Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Darren
Darren, 1-night trip
Verified
4/10 Fair
6 Aug 2022
Beware
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Grahame
Grahame, 1-night trip
Verified
10/10 Exceptional
2 Jun 2025
Superbe endroit!
Exceptionnel! Personnel accueillant et vraiment gentil. Cela fait la différence.
Anne
Anne, 1-night trip
Verified
6/10 Good
27 Jun 2022
Blocked drains detracted from otherwise enjoyable
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Robert
Robert, 1-night trip
Verified
8/10 Very good
4 Jun 2022
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
vicky
vicky, 1-night trip
Verified
4/10 Fair
15 May 2022
Room was up three flights of stairs wiyn no lift.
Dale
Dale, 2-night trip
Verified
10/10 Exceptional
11 May 2022
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Eanna
Eanna, 1-night trip
Verified
10/10 Exceptional
7 May 2022
Great stay for the races. 24 hour bar and great service