Escape to Papaya Playa Project, an upscale family-friendly hotel near Tulum Beach. Unwind at the beach bar, indulge in a detox wrap or Swedish massage at the spa, and enjoy continental breakfast with ocean views. With private beach cabanas and two outdoor pools with sun loungers nearby you can soak up some sun or engage in activities like beach volleyball.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Airport transfer
Bar
Spa
24/7 front desk
Air conditioning
Main amenities (12)
Daily housekeeping
On a private beach
Restaurants and bar/lounge
Full-service spa
2 outdoor pools
Nightclub
Breakfast available
Free beach cabanas
Free beach club on site
Beach umbrellas
Beach towels
Beach bar
For families (6)
Children stay free
In-room childcare (surcharge)
Private bathroom
Garden
Terrace
Daily housekeeping
The current price is £517
£517
includes taxes & fees
10 Mar - 11 Mar
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Casa Palma
Casa Palma
Highlights
Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
4 bedrooms
300 sq m
Ocean view
Sleeps 8
4 King Beds
View all photos for Casa Coco
Casa Coco
Highlights
Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Ceiling fan
5 bedrooms
270 sq m
Ocean view
Sleeps 10
5 King Beds
View all photos for Design Loft, 1 King Bed, Private Pool, Ocean View
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780
What's nearby
SFER IK - 1 min walk
Tulum Beach - 18 min walk
Las Palmas Public Beach - 4 min drive
Playa Paraiso - 8 min drive
Tulum Mayan Ruins - 11 min drive
Getting around
Tulum Intl. Airport (TQO) - 56 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 104 min drive
Airport shuttle (surcharge)
Restaurants
Papaya Playa Beach Club - 2 min walk
Kin Toh - 2 min walk
Mateos - 6 min walk
Mina - 4 min walk
Potheads - 4 min walk
About this property
Papaya Playa Project
Placing you within a 10-minute walk of Tulum National Park, Papaya Playa Project offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and facials. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. A nightclub, a beach bar and a terrace are other features.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
87 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site self-parking
On-site extended parking
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
Restaurant
Bar/lounge
Beach bar
Coffee shop
Room service (late night)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
What to do
On a private beach
Free beach club
Beach yoga
Beach volleyball
Evening entertainment
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Snorkelling nearby
Scooter/moped hire nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Bike hire
Beach towels
Beach umbrellas
Pool loungers
Facilities
Garden
Terrace
2 outdoor pools
Full-service spa
Nightclub
Banquet hall
Outdoor furniture
Accessibility
Accessible airport shuttle
Upper floors accessible by stairs only
1 steps to reach property
Room amenities
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Composting
Recycling
Special features
Spa
SPA PAPAYA PLAYA has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, Swedish massages and facials. The spa is open daily.
Dining
On-site venue – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 60 for adults and USD 35 for children
Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Tulum
Papaya Playa Project Hotel Tulum
Frequently asked questions
Does Papaya Playa Project offer free cancellation for a full refund?
Yes, Papaya Playa Project does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Papaya Playa Project?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Papaya Playa Project?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Papaya Playa Project?
Yes, there's free self parking.
Is an airport shuttle service offered by Papaya Playa Project?
Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.
What are the check-in and check-out times at Papaya Playa Project?
Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Papaya Playa Project and nearby?
Have fun with on-site activities such as volleyball and beach yoga. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Papaya Playa Project also has a nightclub and a private beach, as well as spa services and a garden.
Are there restaurants at or near Papaya Playa Project?
Yes, there's an on-site restaurant that offers Mexican cuisine.
What's the area around Papaya Playa Project like?
Papaya Playa Project is a short 18-minute walk from Tulum Beach and 9 minutes' walk from Tulum National Park.
Papaya Playa Project Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
19 Nov 2024
Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
Anna
Anna, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 Oct 2024
Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
Alexandra
Alexandra, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 Sept 2024
Celina
Celina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Sept 2024
Lovely resort great staff and amenities!
Jodey
Jodey, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 Sept 2024
We enjoyed the place a lot
Steve
Steve, 4-night trip
Verified Orbitz guest review
8/10 Very good
3 Sept 2024
Facility is a bit old
Koichi
Koichi, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Sept 2024
Giuseppe
Giuseppe, 2-night trip
Verified Expedia guest review
4/10 Fair
19 Aug 2024
Didn’t change the towels and clean the rooms, even when we asked. Food and drinks cost you an arm and a leg! Like 16 CAD for a bottle of water and 36 CAD for a shot of regular tequila.
Our room that we booked was not available! They “did us a favour” and put 6 of us in a 3-room “villa” and charged us 200 USD extra! The “lobby” is an open air area and super hot and humid. In general I found Tulum as an unreasonably expensive and reap off place! Guys think it’s Ibiza or something. And you have to be very careful, they just charge for every single stupid thing. And many times double and triple if you don’t notice.
Kamyar
Kamyar, 3-night trip with friends
Verified Expedia guest review
8/10 Very good
16 Aug 2024
Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
Johnny
Johnny, 5-night romance trip
Verified Expedia guest review
8/10 Very good
9 Aug 2024
We had a lovely stay at PPP! Despite its reputation for being a party place, it was super peaceful during the week and a great place to recharge. The breakfast was lovely - special shoutout to the breakfast staff who gave especially awesome service!
The recent storms clearly did a number on the resort, as there was lots of debris all over and many of the cabanas were under repair.
The one drawback of this resort is that the restaurant prices are pretty unreasonable, so ordering a snack or drink on the beach quickly adds up to an astronomical bill. My advice is to go out for dinner in downtown Tulum, bring in your own food and drinks, and enjoy the beautiful beach and pools!
Myra
Myra, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
Awesome hotel papaya playa !
Loved the hotel. Amazing experience !! Will definifely return
Keila
Keila, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
4 Aug 2024
Hannah
Hannah, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
3 Aug 2024
They stole my airpod pro! they do this 1 day before you leave and when you tell them they say they need time! they are thief, i even showed findmyiphone that it is at their workers houses!! but they said they are not responsible for anything except small safe in room!! i will escalate this to Expedia to make sure they don't do this to others!!
Amir
Amir, 7-night trip with friends
Verified Expedia guest review
10/10 Exceptional
22 Jul 2024
Top!
Noro
Noro, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 Jul 2024
Perfect stay, amazing staff and hospitality
Tiki
Tiki, 1-night trip
Verified Expedia guest review
8/10 Very good
19 Jul 2024
Excellent project have a good time
jose
jose, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
15 Jul 2024
Eric
Eric, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Michael
Michael, 3-night trip
Verified Expedia guest review
6/10 Good
7 Jul 2024
Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
Dora A
Dora A, 4-night family trip
Verified Expedia guest review
8/10 Very good
3 Jul 2024
We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
Kevin
Kevin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Jun 2024
Rosa Aguirre de
Rosa Aguirre de, 4-night trip
Verified Travelocity guest review
2/10 Poor
1 Jun 2024
Muhammad
Muhammad, 2-night trip
Verified Expedia guest review
10/10 Exceptional
15 May 2024
When you think of paradise, think of this place
Zvikomborero
Zvikomborero, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 May 2024
My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.