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Ocean Zen Suites on 5th Avenue - Adults Only

3.5 star property
Adults-only hotel with outdoor pool, near Mamitas Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ocean Zen Suites on 5th Avenue - Adults Only

Beach nearby, white sand, beach towels
Outdoor pool, pool loungers
Eco Luxury Executive Suite 2 Double 3-4 | Pillow-top beds, in-room safe, individually decorated
Balcony
Eco Luxury Queen Suite - Infinity pool 9 | In-room dining

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Beach towels
  • Casino shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Water dispenser
  • Laundry service
Feel at home
  • Fridge
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is £51
includes taxes & fees
2 Dec - 3 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View | Pillow-top beds, in-room safe, individually decorated

Honeymoon Suite, 1 Bedroom, Balcony, 100% Ocean View

Highlights

Garden
Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Executive Suite 2 Double 3-4

Eco Luxury Executive Suite 2 Double 3-4 | Pillow-top beds, in-room safe, individually decorated

Eco Luxury Executive Suite 2 Double 3-4

Highlights

Garden
Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • 40 sq m
  • Partial sea view
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Eco Luxury Queen Suite - Infinity pool 9

Eco Luxury Queen Suite - Infinity pool 9 | Pillow-top beds, in-room safe, individually decorated

Eco Luxury Queen Suite - Infinity pool 9

Highlights

Garden
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 8 2 Double beds

Eco Luxury Deluxe Suite 8 2 Double beds | Pillow-top beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 8 2 Double beds

Highlights

Lanai
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Eco Luxury Business Suite 6 Rooftop Pool

Pillow-top beds, in-room safe, individually decorated

Eco Luxury Business Suite 6 Rooftop Pool

Highlights

Lanai
Garden
Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View | Pillow-top beds, in-room safe, individually decorated

Honeymoon Suite, 1 King Bed with Sofa bed, Kitchenette, Courtyard View

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Blackout curtains
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Eco Luxury Deluxe Suite 5 Infinity pool

Pillow-top beds, in-room safe, individually decorated

Eco Luxury Deluxe Suite 5 Infinity pool

Highlights

Garden
Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Kitchenette
Fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Pool
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Free WiFi
Air conditioning
9.0 out of 10, Wonderful, (808)
The price is £47
includes taxes & fees
2 Dec - 3 Dec
Sofía by Bunik
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About the area

Map
Quinta Avenida (5a) Calle 68 y 70, Mza 368 Lote 2 Luis Donaldo Colosio, Playa del Carmen, QROO, 77728

What's nearby

  • Mamitas Beach - 13 min walk - 1.2 km
  • Punta Esmeralda Beach - 14 min walk - 1.2 km
  • Quinta Avenida - 16 min walk - 1.4 km
  • Quinta Alegría Shopping Mall - 3 min drive - 2.0 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/19.9 km
  • Casino shuttle (surcharge)

Restaurants

  • ‪Salento - ‬11 min walk
  • ‪Ojo de Agua - ‬10 min walk
  • ‪Crisol - ‬4 min walk
  • ‪Quadra Café - ‬9 min walk
  • ‪Tropical Tacos - ‬6 min walk

About this property

Ocean Zen Suites on 5th Avenue - Adults Only

Ocean Zen Suites on 5th Avenue - Adults Only features a rooftop terrace and puts you within a 15-minute walk of Mamitas Beach. Guests can enjoy the outdoor pool, or take advantage of nearby parasailing. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

Hotel size

  • 9 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11 PM
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • You will be asked to provide the property with a copy of your passport after booking
  • If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • No on-site parking
  • Street parking available

Off-site

  • Casino shuttle*

Other information

  • Smoke-free property
  • Caters to adults only
  • No stag or hen parties

Property amenities

Food and drink

  • Barbecue grills
  • Water dispenser

What to do

  • Beach nearby
  • Parasailing nearby
  • Windsurfing nearby
  • Whale watching nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 2017
  • Rooftop terrace
  • Garden
  • Picnic area
  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Bed sheets provided

What to enjoy

  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Towels

Stay connected

  • Free WiFi and wired internet

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of MXN 1000 will be collected before check-in

Optional extras

  • Casino shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool open 24 hours

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: PayPal.

Also known as

Ocean Zen Suites 5th Avenue Adults Hotel Playa del Carmen
Ocean Zen Suites 5th Avenue Adults Playa del Carmen
Ocean Zen Suites 5th Avenue Adults
Ocean Zen Suites 5th Avenue A
Ocean Zen Suites On 5th Avenue
Ocean Zen Suites on 5th Avenue - Adults Only Hotel
Ocean Zen Suites on 5th Avenue - Adults Only Playa del Carmen

Frequently asked questions

Does Ocean Zen Suites on 5th Avenue - Adults Only offer free cancellation for a full refund?
Yes, Ocean Zen Suites on 5th Avenue - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ocean Zen Suites on 5th Avenue - Adults Only?
Yes, there's an outdoor pool. Guests have 24-hour pool access.
Are pets allowed at Ocean Zen Suites on 5th Avenue - Adults Only?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Ocean Zen Suites on 5th Avenue - Adults Only?
No, unfortunately. However, there's street parking available.
What are the check-in and check-out times at Ocean Zen Suites on 5th Avenue - Adults Only?
Check-in start time: 3 PM; check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Ocean Zen Suites on 5th Avenue - Adults Only?
No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.
What is there to do at Ocean Zen Suites on 5th Avenue - Adults Only and nearby?
Have fun with nearby activities such as boat tours, jet-skiing and powerboating. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Does Ocean Zen Suites on 5th Avenue - Adults Only have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Ocean Zen Suites on 5th Avenue - Adults Only like?
Ocean Zen Suites on 5th Avenue - Adults Only is in Luis Donaldo Colosio, a short 16-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Mamitas Beach.

Ocean Zen Suites on 5th Avenue - Adults Only Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

This place was dissapointing, it has potential to be great but a few things let it down. The water pressure was the lowest I had ever experienced, making it hard to take a proper shower or even brush your teeth, no hot water either. The pillows were hard and had lumps in them, new pillows would go a long way to making the stay more comfortable. The location is ok, the area is a little dodgy but could be worse and lastly the place is a little run down, it could use some refurbishment and painting.
Steve, 3-night trip
Verified Hotels.com guest review

6/10 Good

This is one of the older properties in the area. It has no real amenities - no 24 hr front desk, just a security guard that serves no purpose. Pool looks like it hasn’t been cleaned all season. No elevator - had to take the stairs to the 4th floor to the “office” to check in. Had to haul luggage to the 3rd floor to get to the unit. The a/c unit is not sufficient for the size of the unit. Room temp was not bearable until about 3 or 4am. The only positive thing was the view from the unit and the rooftop. Thats the only reason to give this place a second look.
Scottie, 1-night trip
Verified Expedia guest review

8/10 Very good

L'emplacement est excellent, près de la plage et des activités. La seule chose, difficile d'avoir de l'eau chaude pour la douche c'est la seule chose que nous avons manqué. Le reste était impeccable. Merci pour c'est belle vacances. Mylene et Fatoumata
Mylene, 9-night trip with friends
Verified Expedia guest review

8/10 Very good

Ok
christopher, 1-night trip
Verified Expedia guest review

2/10 Poor

Do not recommend
Terrible service, no air conditioning, no elevator, dirty. Not tourist friendly what so ever. Never answer their phones
Carlos, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Shadey, 1-night trip
Verified Expedia guest review

2/10 Poor

I wasn’t able to check in to this hotel. No attendant on-site when I arrived around 4:30 pm. Tried to call over and over no response . Waited until 8 pm on-site and decided we’d to get another hotel as it was getting late . Stay away from this place . It is bad condition as well . Nothing lke the pics. Still awaiting a refund I may not get .
Verified Expedia guest review

10/10 Exceptional

It is a Gem on the 5th Avenue. We took a 4 day vacation and I needed to work for 3 days remotely (needed to quite a few health consultations over the internet phone). Wifi was #1 requirement. Each room has a router and dedicated wifi signal. This is the best connection I've had, both wifi and cable worked GREAT. No drops, no loss of signal...unlike "all inclusive resorts." Rooms are modern, clean, staff is friendly (host and her son speak good English), place is quiet, away from the 5th street noise, 4 min walk to the beach (very nice and clean-also not noisy, unlike "all inclusive.") Hotel is in safe neighbourhood and within 1-7 min walk to great food places. We ate mostly on the 5th but price wise, baja cafe next door has the best prices. Their combos are great. NOTE: eating out prices are the same as in Canada...be prepared. We also bought food at the super market on the 10th street and fruit from the stands on the 15th (they were SUPER DELICIOUS). It's about a 15 min walk. We loved sun tanning by the pool and watching the ocean. Next time we'll go for the "queen bad," as there is more room for a couple. We are looking forward to be coming back with the boys, as it is truly a GREAT PLACE. Special thank you to Mighty and her son...oh yes, we loved the turtles in the pond. Quite the characters have to say. Thank you for creating this place. Each morning and evening I spent quite a bit on balcony in meditation... even though I had to wear the ear plugs.
Verified Expedia guest review

6/10 Good

A lot of noise in the morning early.
gabriel, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Kyle, 9-night trip
Verified Expedia guest review

8/10 Very good

Staff was amazing, Anna Maria made sure i had what I needed and assisted with any requests I had. About 10min walk to downtown 5th avenue. Nice view from the pool area to the Ocean. I was traveling alone and am a women so walking back at night was not the best choice, the hotel is in kore of a residential area. The stay was nice and I would stay again.
Francessca, 2-night trip
Verified Expedia guest review

6/10 Good

christina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Close to the beach and plenty of food options close by.
Verified Expedia guest review

4/10 Fair

Do not go there Trust me
Not very pleasant place Lsst time I stayed at a Hotel nearby that was the same price but it was way much better They do not have parking available and it fells quite unsafe to leave the car in the street This place should have a two star rating at most
Jaime, 1-night trip
Verified Hotels.com guest review

2/10 Poor

When we arrived at the hotel, my partner saw a poop in the toilet, and the room smelled like mould. The area around the hotel feels completely unsafe; when we asked the person in the lobby about it, he just scoffed and said, "Sure!". It's so safe they don't give you keys to enter the building. You have to buzz in so they can check who it is. Around the area, there are only a couple of mechanic shops, and some prostitutes hang around the area at night and that's it. The ocean view is about 2 miles away, so you can see some water and assume it's the ocean. AVOID THIS HOTEL. Worst of all, we asked for our money back since we had to look for another hotel in the middle of the night because this was a horrible place with a horrible area, and just stood with the no cancellation fee two days before the stay, I wonder why they don't make cancellations after, and I would answer that because if you see the hotel and the area around it, you know you won't stay in it. By the way, the pictures of the hotel in Expedia are concepts of the area, not actual pictures.
Mauricio, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

HILDA, 1-night trip
Verified Expedia guest review

8/10 Very good

Closeness to beach super; very helpful staff; Wifi connection VERY Bad.
Ute, 2-night family trip
Verified Expedia guest review

2/10 Poor

This plae is terrible. They didnt have hot water. Said there was a spa but there was not one. The pool looked dirty. We stayed one night and left and they wouldn't refund our 2 day other day. The saying is true you get what you pay for... run away from this property
Genise, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Celine, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely quiet hotel
We stayed here for four nights at the end of our honeymoon. The staff were amazing and very helpful. The location was very quiet and the views were lovely of the jungle and ocean.
Robin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We like the view because it is overlooking the forested area. It is also very walkable to the beach. The staff are nice.
Ronald, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Florian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room was nice and clean, we had everything we need. A walk distance to restaurants and beaches.
Esmeralda Nava, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Juan Daniel, 1-night trip
Verified Expedia guest review