10/10 Exceptional
First time to Isla Mujeres. Nothing planned but walking the streets, people watching, beach hopping and dancing our way through town. Will be back! This hotel was charming and location is perfect.
Cynthia
Cynthia, 2-night trip
Hotel Casa Caracol
Hotel within walking distance of Isla Mujeres Ferry Terminal
Choose dates to view prices
When you stay at Hotel Casa Caracol, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
8.4
Very good
Popular amenities
- Free Wi-Fi
- Air-conditioning
- Laundry facilities
- Non-smoking
Main amenities (6)
- Housekeeping once per stay
- Air conditioning
- Laundry service
- Gift shops/newsstands
- Luggage storage
- Limited hour front desk
£84
includes taxes & fees
23 Mar - 24 Mar
Room options
Showing 4 of 4 rooms
Basic Room
- 1 bedroom
- Sleeps 2
- 1 Double Bed
Standard Triple Room
- Sleeps 3
- 1 Double Bed and 1 Single Bed
Family Room
- Sleeps 5
- 2 Double Beds and 1 Large Single Bed
Basic Studio Suite, 1 Double Bed
- 1 bedroom
- Sleeps 2
- 1 Double Bed
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About the area
8a Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres, QROO, 77400
What's nearby
- Miguel Hidalgo - 1 min walk - 0.0 km
- Isla Mujeres Ferry Terminal - 3 min walk - 0.3 km
- beach - 3 min walk - 0.3 km
- Isla Mujeres Cemetery - 5 min walk - 0.4 km
- North Beach - 5 min walk - 0.4 km
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 17.1 miles/27.5 km
Restaurants
- El Patio - 1 min walk
- Los Mariscos De Humo - 1 min walk
- Los Burritos - 2 min walk
- Aroma Isla - 1 min walk
- Cafe Mogagua - 1 min walk
About this property
Hotel Casa Caracol
When you stay at Hotel Casa Caracol, you'll be in a great location, within a short 10-minute walk of Isla Mujeres Ferry Terminal and North Beach. Also, this hotel is within a short 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.
At a glance
Hotel size
- 18 rooms
Arriving/Leaving
- Check-in start time: 3:00 PM; check-in end time: 10:00 PM
- Minimum check-in age – 18
- Check-out time is 11:00 AM
Special check-in instructions
- The front desk is open daily from 8:00 AM - 10:00 PM
- Front desk staffed during limited hours
- This property doesn't offer after-hours check-in
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- No cots (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- No on-site parking
Other information
- Smoke-free property
Property amenities
Services
- Front desk (limited hours)
- Dry cleaning/laundry services
- Luggage storage
Accessibility
- Front entrance ramp
Room amenities
Be entertained
- 32-inch TV
Home comfort
- Air conditioning
- Iron/ironing board (on request)
Sleep well
- Bed sheets provided
Freshen up
- Shower only
- Soap and shampoo
- Toilet paper
Stay connected
- Free WiFi
More
- Housekeeping once per stay
Fees & policies
Policies
This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Property Registration Number 003-007-006598
Frequently asked questions
Are pets allowed at Hotel Casa Caracol?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Caracol?
Sorry, there's no on-site parking at Hotel Casa Caracol.
What are the check-in and check-out times at Hotel Casa Caracol?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Casa Caracol?
No, this hotel doesn't have a casino, but PlayCity Casino (8.4 mi) and Royal Yak Casino and Sports Book (9.2 mi) are both nearby.
What's the area around Hotel Casa Caracol like?
Hotel Casa Caracol is a short 4-minute walk from Isla Mujeres Ferry Terminal and 6 minutes' walk from North Beach.
Have a question?
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Hotel Casa Caracol Reviews
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Amenities
9.6
Staff & service
8.0
Property conditions & facilities
10/10 Exceptional
They were nice, it was clean and great location
Andrew
Andrew, 4-night trip
8/10 Very good
Extremely friendly,helpful staff. Very clean. Great location in the middle of Hidalgo, among all the restaurants and bars. Playa Norte, is a 3-5 minute walk. This is a budget hotel, but ranks highly in that category.
Reid
Reid, 9-night trip
6/10 Good
Not as the pictures said when you book. No sofa, no dresser, no closet, I had to sleep next to my clothes, considered very expensive for that small room and a bathroom only, no good coffee in the morning, but workers were polite.
Ronaldo
Ronaldo, 5-night trip
8/10 Very good
We really enjoyed the space in the room. The Staff was incredible fresh towels. Hanging wet beach stuff and returning it. It was right down town in North Beach area so easy walk to beaches and dinning. We really had fun
Teresa
Teresa, 7-night trip
10/10 Exceptional
I really loved it! Apparently I was the first one to book when it got online, and I was welcomed in such a nice and enthusiastic way! All the staff was amazing and super friendly. The location is the best you can imagine, its close to everything, but you dont hear any noice. If I go back to Isla Mujeres, I will definitely stay here again.
Lisa van
Lisa van, 3-night trip
6/10 Good
It’s close to everything. It’s better than it was when it was called Sayil Hotel. Two of the four nights a worker or owners child yelled and cried til 10:40-11 pm. Take earplugs. Staff was very nice.
steven
steven, 4-night trip
6/10 Good
Needs to be demolished and start new
GLORIA
GLORIA, 1-night trip
6/10 Good
Enkelt hotell med små rum, ingen utsikt.
Central och jätte trevlig personal.
Britt-Marie
Britt-Marie, 1-night trip
10/10 Exceptional
Quarto básico conforme anúncio. Excelente localização na ilha e funcionários atenciosos.
Vinicius P
Vinicius P, 2-night trip
10/10 Exceptional
Super cerca todo, bueno, bonito, la atencion todos muy amables, todo excelente, tiene el espacio correcto y suficiente, nos encanto, regresariamos,
Carmen
Carmen, 1-night trip
10/10 Exceptional
Excelente alojamiento, los encargados fueron muy amables
Fabian
Fabian, 1-night trip
8/10 Very good
Sencillo y adecuado.
La locación está perfecta, cerca de todo, buen precio y muy seguro . Las chicas recepción y ama de llaves muy atentas ☺️ sencillo y adecuado .
Margarita
Margarita, 3-night trip
8/10 Very good
Marco
Marco, 2-night trip
10/10 Exceptional
guilherme
guilherme, 1-night trip
10/10 Exceptional
Rainier
Rainier, 2-night trip
10/10 Exceptional
Necla
Necla, 3-night trip
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