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Cozumel Palace All Inclusive

4.0 star property
Unwind by the pool or explore nearby attractions after a rejuvenating spa treatment. Discover why guests rave about this resort’s friendly staff.

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Photo gallery for Cozumel Palace All Inclusive

3 outdoor pools
Exterior
Exterior
Superior Ocean View Suite - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe
Couples treatment room(s), body treatments, aromatherapy
Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar
  • 24-hour room service

Feel at home (6)

  • Children's pool
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Separate bath and shower
  • Separate sitting area
  • Premium TV channels
The current price is £443
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Ocean Front Suite - Kids & Teens Free

Superior Ocean Front Suite - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean Front Suite - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite Ocean View - Kids & Teens Free

Superior Loft Suite Ocean View - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Loft Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
LCD TV
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Ocean View Suite - Kids & Teens Free

Superior Ocean View Suite - Kids & Teens Free | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Free

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Living area | 21-inch LCD TV with satellite channels, TV, iPod dock

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 77 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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Exterior

InterContinental Presidente Cozumel Resort Spa by IHG

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  • Free parking
9.4 out of 10, Exceptional, (1005)
The price is £278
includes taxes & fees
3 Mar - 4 Mar
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About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 4 min walk
  • Stingray Beach - 12 min walk
  • Punta Langosta Pier - 14 min walk
  • Cozumel Maritime Terminal - 2 min drive
  • San Miguel Church - 3 min drive

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Muelle Transbordadores Cozumel - ‬7 min walk
  • ‪Restaurante Chac Kay grill - ‬8 min walk
  • ‪Rolandi's - ‬10 min walk
  • ‪Restaurant los Arcos - ‬1 min walk
  • ‪La Caletita del Tio Jose - ‬7 min walk

About this property

Cozumel Palace All Inclusive

At Cozumel Palace All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 15-minute walk of Punta Langosta Pier. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. This all-inclusive property also features a poolside bar, a children's pool and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkelling
  • Shopping
  • Beach nearby
  • Access to nearby outdoor pool
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 3 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • IPod docking station
  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Free rollaway/extra bed

What to enjoy

  • Separate sitting area

Freshen up

  • Jetted
  • Separate bath and shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (return)

Renovations and closures

The property will be renovating from 25 September 2024 to 30 April 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools
  • Bar/lounge
  • Lift
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Spa
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (return)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a security system and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace All Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace All Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace All Inclusive?

Sorry, there's no on-site parking at Cozumel Palace All Inclusive.

Is an airport shuttle service offered by Cozumel Palace All Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person return.

What are the check-in and check-out times at Cozumel Palace All Inclusive?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Cozumel Palace All Inclusive and nearby?

Have fun with on-site activities such as snorkelling and scuba-diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace All Inclusive also has 2 bars, spa services and an arcade, as well as a garden and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace All Inclusive?

Yes, there are 4 on-site restaurants.

Does Cozumel Palace All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Cozumel Palace All Inclusive like?

Cozumel Palace All Inclusive is a short 14-minute walk from Punta Langosta Pier and 12 minutes' walk from Stingray Beach. The local area is walkable and popular for its beaches.

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Cozumel Palace All Inclusive Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice location. Food was good. Some staff continue to push for a 1.5 hr time share pitch even after we initially denied and continued to deny.
George, 4-night trip

10/10 Exceptional

Great all inclusive
Beautiful resort and amazing rooms. Great food. Service was hit or miss - we rarely got drinks and often had to request cutlery and coffee in the morning. Snorkling was amazing and overall it was great. we will be back!
Krista, 5-night trip

8/10 Very good

They are remodeling the hotel , it’s very nice but still some construction noise, we had a great time at the pool the only downfall the night before we were leaving we ate at the Japanese restaurant, my brother and his wife they got really ill , the had food poisoning from a shrimp dish !
John Edward, 2-night trip

8/10 Very good

Jacuzzi
Sergio, 1-night trip

10/10 Exceptional

Such a wonderful experience. About to ne renovated. Hoping to return again to see the updates. Staff was fabulous
Jean M, 2-night trip

10/10 Exceptional

Nice place to stay many things to do around it
Maria, 3-night trip

10/10 Exceptional

Cozumel Palace is a great family oriented resort!
Erica, 4-night trip

10/10 Exceptional

Great Resort overall
Marcos, 7-night trip

10/10 Exceptional

The property was beautiful, staff friendly and helpful.
Sindy, 3-night trip

10/10 Exceptional

The staff is wonderful
Thomas, 4-night trip

10/10 Exceptional

Stayed just for 1 night and will definitely be going back. Just for the bath tub alone! The room was beautiful and the staff and food was excellent (Momo restaurant)
LaNette, 1-night trip

10/10 Exceptional

The staff was amazing and really helpful with any questions regarding activities in the area or where to go grab a bite in San Miguel.
Samuel, 4-night trip

10/10 Exceptional

Great place
Andrew, 10-night trip

10/10 Exceptional

Staff was incredible, food was great and the property is very well maintained
Dwight, 7-night trip

10/10 Exceptional

Nice accommodations, friendly staff, would like to return again next year
Tom, 6-night trip

10/10 Exceptional

This was our fourth there and they never disappoint. Very nice property and a wonderful room is what you should expect
Ronald A, 5-night trip

10/10 Exceptional

This resort was amazing. This resort was amazing. The staff was so nice. The food was so good really good.
Heather D, 7-night trip

10/10 Exceptional

The staff and facilities were amazing! This was our first experience at an all-inclusive and the meal options, activities, staff were all wonderful. Highly, highly recommend!

10/10 Exceptional

The hotel is great! Awesome location and the staff are amazing. I would like to mention: Gabriel Enrique Evert Marta Fiji Paola Érika Elizabeth Chef Onorio Carmita José Cime Ivan Carmelita You guys are great!!!! Will came back for sure.
Leonardo, 5-night trip

10/10 Exceptional

Excellent food and wonderful service very friendly staff very polite
Jovita, 4-night trip

2/10 Poor

Great Staff.
Sheriffa, 3-night trip

10/10 Exceptional

The hotel it’s perfect for family with kids. The pool it’s ok, not too big not too small. The amenities are a little bit old, but overall it’s was great hotel for our vacation. The food it’s amazing and the staff it’s going above and beyond to make you feel like a VIP. Looking forward to see the hotel after all updates that will start in August
Mihaela, 7-night trip

10/10 Exceptional

This resort is well worth the cost..we will stay again
ANGELA S, 2-night trip

10/10 Exceptional

It’s our third visit to Cozumel palace and it remains a great place . The staff is the best part, Javier and Giovanni in the lobby bar made every night fun. I understand the property is planning a renovation soon. We looked at one of the new rooms and it looks amazing.
Michael, 6-night trip

10/10 Exceptional

Great Resort
We love this resort. Staff is the best. The building itself, floors, pool, etc is totally falling apart.
5-night trip

General property information

Breakfast
Free
Parking
Available
Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM